ALAINA MAYBIN
**** ****** ******, *******, ** ***14 C: 901-***-**** ********@*****.***
Exceptionally talented Inside Sales Consultant with over 5 years in the sales and client service industry, seeking to help a business in the health and wellness industry grow. I have excellent phone sales techniques, and am highly effective in establishing and maintaining relationships with potential and existing clients. I have a strong work ethic, and am extremely motivated and ambitious. Persuasive negotiator
Self-motivated
Expert in client services
Sales Consultant of the Month Award
Highly dependable
People oriented
Fast learner
Excellent attention to detail
Sales Consultant, 06/2013 to 12/2015
Mesmerizing Massages Yoga & Bodywork – Providence, RI Responsible for answering phones, appointment setting, and greeting clients Created advertisements for online marketing campaigns Assisted in business development and client acquisition Developed new client follow-up strategy that resulted in 50% client retention and referrals Weight Loss Consultant, 10/2011 to 05/2013
Nutrisystem – Fort Washington, PA
Completed 100 daily cold calls, answered inbound sales calls and regularly exceeded the company goal of 42% conversion rate
Performed consultations to select personalized weight loss programs for clients
Emphasized product features based on analysis on client's needs Maintained friendly and professional customer interactions at all times Developed new customer qualifying techniques resulting in 20% increased sales Medical Nursing Assistant, 05/2009 to 05/2011
Rhode Island Hospital – Providence, RI
Conduct initial assessment of patient's physical, medical and psychological status Register patients and collect relevant information pertaining to insurance, clinical history, demographics and medical history
Created a going home program that provided transitional support from rehabilitation to residential setting resulting more positive survey responses and fewer re-admittance occurrences Associate of Science: Current
PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
EDUCATION
Strayer University - Memphis, TN
Continuing online education emphasis in Marketing and Advertising and advanced negotiation and communication skills courses
High School Diploma: 1992
Norwich Free Academy - Norwich, CT