Customer Service Accounting

MALGORZATA MORENO

**** * ****** ***, *******, IL 60638 H: 773-***-**** ************@*****.***

Summary

Hard working graduate with a Bachelors degree in Accounting. Equipped with technical accounting skills and a

practical understanding of how to apply accounting and business knowledge. Accuracy and precision in all tasks

results in increased efficiency and successful problem resolution. An enthusiastic and motivated individual who is

committed to a career in the accounting field

Highlights

Strong communication skills MS Office

Complex problem solving Quickbooks, Quicken

Drake software

Experience

Office clerk 01/2016 to Current

Chicago Cars Us Summit, IL

Performed accounting functions including collections, bookkeeping and invoicing.

Managing A/R aging and following up with clients on outstanding payments.

Constantly analyzing variable sales data and cost.

Performed standard and electronic check distribution to vendors.

Maintained and updated various Excel files to keep databases up to date.

Bookkeeper 04/2015 to 01/2016

Unique Auto Broadview, IL

Monitored long term incentives and company expenses to accurately budget for periodic invoice

Payments.

Analyzed business operations, trends, costs, revenues, financial commitments, and obligations, to project

future revenues and expenses and provided professional advice.

Developed Excel models to project operational expenses and income collection from lending operations.

Conceived numerous projects outside regular duties achieving increased efficiency and reduced

expenses.

Intern 01/2015 to 04/2015

Osaghae and Associates Chicago, IL

Tax preparation and returns, & bank reconciliations with journal entries.

Office clerk 04/2014 to 01/2016

Industrial Maintanence and Welding Chicago, IL

Double-checked accounting reports, verified invoices and various documents for accuracy.

Assisted the team with administrative work, such as, handling correspondence and organizing folders.

Teller 08/2013 to 05/2014

BMO Harris Bank Westchester, IL

Highly skilled in receiving and processing all banking transactions including; verifying transactions,

checking and savings account withdrawals and deposits.

Sales and Customer Service Consultant 10/2006 to 09/2012

PNC Bank Westchester, IL

Use analytical and relationship building skills to take inbound customer calls, answer questions, resolve

issues and address customer concerns.

Profile financial needs of each individual.

Awarded Quality Star Performance for 24 consecutive months.

Education

Bachelor of Science: Accounting 12/2015

Chicago State University

Awarded CSU Merit Scholarship in 2013, on Dean's List in Fall 2013

Skills

accounting, administrative, bank reconciliations, banking, bookkeeping, budget, business operations, making

copies, address customer concerns, clients, databases, financial, invoicing, Managing, Excel, organizing, Quality,

receiving, relationship building, sales, Tax preparation

Contact this candidate