Project Manager Customer Service

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REBEKAH CHEREE SYKES

*** ******** ****, *** *********, TX 78130

Phone: 210-***-**** Email: ************@*******.***

SUMMARY

Hardworking with experience in call centers, project management and clerical organization. Will bring knowledge, maturity, focus, and a positive attitude along with professional experience. High qualities include working with people, time management, leadership and teamwork.

EDUCATION

•Ashford University: May 2012 to May 2014. Graduated with B.S. in Social and Criminal Justice.

•San Antonio College: August 2008 to June of 2010

•Lyle High School Diploma: Received May of 2008

EXPERIENCE

UberEats Driver

Uber – Austin, TX

January 24, 2017 – Present

Pick up food from restaurants to deliver to houses and apartments or companies

Project Manager

Regnier Valdez – San Antonio, TX

•February 27, 2012 to January 31, 2017

•In charge on answering phones and transferring calls to employees

•taking messages

•Mailing letters and checks

•Proof writing marketing materials

•Editing documents

•Project management

•Setting up deadlines for client projects

•Experience working in Microsoft Office

Hostess

BJ’s Brewery – San Antonio, TX

•March 2013 to August 2013

•Greeted customers

•Seated customers

•Organized and cleaned menus

•Cleaned bathrooms

•Helped bring drinks and food to customers

•Cleaned glass windows and swept floors

•Dried and polished silverware

Phone Operator

San Antonio College – San Antonio, TX

•January 2009 to February 2012

•Answered phones

•Transferred calls to different departments in the Alamo Collages

•Answered basic questions regarding hours of operations for Alamo College

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