Konark Desai
Old Bridge, NJ *****
LinkedIn: www.linkedin.com/in/konarkdesai 786-***-**** ***********@*****.***
Qualifications Profile
Analytical and solution-oriented Senior Billing Analyst with 7 years of billing and Accounts Receivable experience within various industries including financial services industry.
Excellent leadership ability, capable of leading teams to complete projects within strict timelines in a highly regulated, pressurized environment.
Expertise in the analysis of financial data, process development and financial administration.
Knowledge of GAAP, Net Present Value (NPV), Cash flow Statement, Internal Rate of Return (IRR), Balance Sheet, Income Statement.
Adept at leveraging financial acumen, critical thinking and astute problem solving ability in identifying revenue enhancement opportunities.
Outstanding interpersonal and negotiation skills. Ability to keep calm under pressure and confidently manage conflict.
Skilled in the use of technology including Windows and Mac OS. Microsoft Office, Advanced Excel (Macros, Vlookup, Hlookup, Pivot Table), Microsoft Access, Microsoft PowerPoint (Certified) Outlook, SQL, Data Mining, Data Modeling.
Fluent in English, Gujarati and Hindi.
Professional Experience
Trac Intermodal Inc., Princeton, NJ
Senior Billing Analyst, 2014 – Present
Optimize billing capability by assisting a team of associates in the delivery of accurate and timely billing. Continuously identify process improvement and revenue enhancement opportunities.
Develop and implement data reconciliation tools and metrics to track payments. Perform quality control to verify completeness, integrity, and accuracy of data.
Champion the resolution of billing disputes and exert calm confidence in interfacing with difficult customers. Comprehensively conduct cost analysis and manage P&L.
Share knowledge and train new team members to ensure high quality standards are upheld in the division. Apply technical expertise in crafting process documentation.
Collaborate with internal teams to enhance processes and leverage growth opportunities.
Responsible for working as a team member to think conceptually about ways to efficiently collect data and enhance the database to maximize results.
Recognized for top performance due to continued excellent delivery.
DEPOSITORY TRUST & CLEARING CORPORATION, Jersey City, NJ
Senior Billing Analyst (Global Trade Repository) 2014 – 2014
Optimize billing capability by assisting a team of associates in the delivery of accurate and timely billing. Continuously identify process improvement and revenue enhancement opportunities.
• Supported the monthly manual aggregation of client billing data based on a set of pre-defined rules specific to five asset classes, i.e. Commodities, Credit, Equities, FX, and Interest Rates within each supported jurisdiction
• Prepared client billing information to execute Excel commands and macros against a series of data collected on CSV files
• Performed analysis of aggregated client data to determine and verify if discounts are applicable to over 100 monthly client invoices
• Handled the aggregation process and specific billing rules by jurisdiction/asset class in order to assist with 200+ client inquiries
• Worked with the Product and Finance teams to ensure the operations portion of the monthly processing schedule is met via conference calls and team meetings
• Performed and monitored day-to-day processing activities related to the control functions of the GTR. This involved monitoring inbound and outbound queues and delivery of report output
• Trained new team members on daily duty as well as assign duties to meet deadlines
• Created DDR Trading billing reports and create manual invoices and reviewed GTR & DDR Trading reports and answer clients’ queries accordingly in timely manner
Lig Insurance, Fort Lee, NJ
Senior Billing Analyst, 2013 - 2014
Oversaw billing for leading insurance company, ensuring accuracy of information and expert records management.
Led the verification and authorization of insurance payments including appeals and denials.
Collaborated with broad range of stakeholders to obtain and develop billing documentation.
Spearheaded precise reconciliation of cash accounts and transfers.
Leveraged data analysis and financial ability in scrutinizing and resolving discrepancies.
Prioritized team workload according to level of urgency and assigned tasks in line with team member strengths and capabilities.
Petro Heat & Oil Inc., South Plainfield, NJ
Senior Accounts Receivable Analyst, 2009 - 2013
Contributed to sound financial operation and profitability of full service heating oil provider.
Managed accounts receivable for 14 branches. Analyzed processes and leveraged technology to optimize data processing and information management.
Monitored outstanding payments and implemented processes to continuously compare revenue with payments due.
Demonstrated astute interpersonal skills in negotiating payment with customers. Developed and discussed payment options with clients.
Completed due diligence on unclaimed property across five states, and filed unclaimed property annually.
Identified growth and development opportunities for staff and provided exposure to learning experiences.
Educational Background
Bachelor of Science in Business Administration (Finance)
Berkeley College – New Jersey
Project Management Course (14 Hours)
Business Analyst Course (10 Hours)