Sothea S. Oun

(***) *** - **** acyi8t@r.postjobfree.com

Objective

Hardworking self-starter seeks a position in which I may utilize my skills and work experience as an effective contribution to business operations.

Skills

scheduler / Front Desk

• Batch Schedule and Dr. Coding

Home care

Pulling and putting a way Medical Charts

Answering phones, use of NaviNet,Auditing charts

Scheduling appointments

§Bilingual in Cambodian and English

§ICD-9/CPT coding

§14 years plus and a customer service representative

§Knowledge of HIPPA policies

§Assisting in telephone triage

§Proficient on Microsoft Office, Excel and Access

§Ability to multitask

§Time management skills

Employment Experience

NHS Northwestern Human Services - Philadelphia, PA. 02/2016 - Currently employed

Scheduler / Front Desk

Answering phone calls and directing them to the appropriate extension

Answering questions and solving client's issues to the best of my ability

Scheduling doctor's appointments and inputting mental health / psychotherapist schedules into our scheduling system known as Avatar TM

Writing up service vouchers for the therapist /psychiatrist

Confirming insurance through NaviNet and other or Promise ( a system through the Department of Public welfare

Batching service voucher and coding doctor's appointment times according to the service voucher and sent them to our Central Business Office

Calling and making confirm phone calls for upcoming day to clients and or social workersand housing attendants

Appropriately handling Mental Health Crisis's when needed

Scanning and faxing documents to other sites

Taking co-pays from clients depending on their insurance deductibles

Bookkeeping and recording all payments of clients on Excel Spreadsheet recordsand also receipts books along with a record kept in the front desk office area

Communicating with STAFF through Microsoft Outlook

Keeping a log for Clinic Director of clients that are in need of prescription refills

Bank of New York Mellon – Philadelphia, PA 9/2000 to 8/2014

Data Entry Check processing / Data Entry Specialist / Accounting

§Prepared data for inputting into the database computer and tracking down the code number.

§Checked the work of other data entry operators and entering into computer.

§Responsible for putting data into system, and proven ability to work in a fast place and comfort with deadline, Training co-worker

§Mailroom office, inventory

§Knowledge of Microsoft Word, Microsoft Office, MS excel,spreadsheet and scanning document

§Received and verified invoices, process invoices into the computer system and manage the checks runs

§Check encoding operators at 7780/7766 and 12,000 keystrokes.

§Corrected all data entry errors or report to supervisor before submitting out.

§Sorted and processed invoices from supplies and process form as directed.

§Performed data entry work, answered all incoming phone call from customers in professional manner.

Bodhise Holistic Care – Philadelphia, PA 6/2007 to 9/2013

Medical Office Management/Receptionist

§Scheduled and confirmed appointments for patients and visitors and cancelled no show patient into computer schedule Maintained organized and updated case records for monthly auditing.

§Collected co-pays fees from patients, and performed data entry.

§Front desk receptionist clerk,Check in-out patients

§knowledge of medical records, medical data entry and scheduling

§Completed billing slips to processing, office clerk

§Prepared patient herbal care treatment by physicians.

§knowledge of Microsoft Office, MS word, MS excel

§Copied all insurance information and cards for patient charts, ICD-9/CPT coding, HIPPA policies.

Education

Community College of Philadelphia –Philadelphia, PA

Associate Degree in Culture Science & Technology

Obtained

Thompson Institute – Philadelphia, PA

Medical Management Office/ Billing & Coding Certification obtained

University High School – Philadelphia, PA

Diploma awarded

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