Sujata Kadam

Email: acyi7l@r.postjobfree.com

Mobile: +1-847-***-****

5.5 years of extensive experience in the field of Business Analysis. Highly-skilled in Requirements Analysis, Elicitation, Documentation, Verification and also serve as a Functional SME across SDLC Processes. Well versed in data analysis, report generation, process modeling and product implementation across manufacturing and financial services industry. Experienced in managing business and technology projects with emphasis on; IT strategy, project management and data analytics for Retail and Manufacturing Industry. Highly involved in, business development while efficiently managing various teams.

Comprehensive knowledge of Business Analysis methodologies and iterative Software Development Life Cycle (SDLC) processes using AGILE and Waterfall methodologies.

Expertise in writing User Stories, Product Backlog’s and Acceptance criteria in agile environment.

Extensive experience in requirements’ engineering including requirements documentation BRD & elicitation using techniques like interviews, JAD sessions, document and interface analysis, focused group working sessions, structured walkthroughs etc., involving executives, developers, end users and other stakeholders.

Experience in business process modeling and business process mapping. Ability to understand the business process, and capture the business rules in models and documents.

Knowledge of UML and Visio in visualizing and documenting the artifacts using Use Cases diagrams, Activity Diagrams and Business Process Diagrams.

Knowledge of drafting current state process maps, identifying gaps, performing GAP analysis and streamlining into future state process maps.

Experienced in Data Analysis and Data Interpretation tools to provide strategic direction during software development.

Experienced in coordinating work between cross-functional teams in order to resolve dependencies and issues.

Worked closely with test leads in reviewing test cases confirming to requirements in different environments.

Devised communication structure for several LOB stakeholders to provide knowledge on the ongoing changes/product improvements.

Experienced in end to end implementation planning to include effort estimation, risks, issues, change and project management.

Conducting User Acceptance Testing (UAT) along with the end users and key LOB stakeholders.

Proven track record of delivering high quality deliverables for multiple projects in matrix organization.

Worked closely with the user experience, to discuss/suggest modifications with various LOB stakeholders along with updates to the requirements, based on the feedback.

Highly experienced in providing training session and knowledge transition to the newly appointed business analysts at present consulting firm.

Skills:

Methodologies

Waterfall, Agile

Modeling Software

Guidewire, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Word, MS Visio, UML, MS Share Point, SAP

Requirements management/ Test management Tools

JIRA, VersionOne, QuickBase, TestLink, Lotus Notes, Requisite Pro, HP Quality Manager

Data Analysis/Reporting

Power View, MS Excel, SQL, DBA, SSRS

Professional Experience:

Business Analyst May, 2014- April, 2016

Tata Motors Ltd, Pune, India

Project Description: 1] Inventory Management System

Implementation of Inventory Management System under supply chain management was to offer a strong control over stock available at various plant locations. Implementation included Automation, Cost minimization, documentation and offering an optimum solution. Project status communication with Developers and Production & Planning Team. Gathering, analyzing, simplifying and prioritize business requirements. Assessing and validating the offered solution by TTL team, carry out operations in collaboration with design, content, & technology.

Project Description: 2] MINT

Development of an IT solution for Recruitment team meeting SRS. Understanding and communication critical requirements to Development team, suggesting required changes as per expected functionality. Conducting UAT, validating and evaluating solution performances.

Roles and Responsibilities:

Serve as liaison between senior management, business partners and development teams to identify core business processes, workflows and requirements. Also, participate in feasibility analysis for new requirements.

Elicit requirements, BRD, Use Cases, Error Scenarios, VFQs and User Stories. Communicate trade off’s and risks based on measurable projects metrics to derive key decisions across project. Identified an opportunity to automate a critical data processing task, which resulted in cost savings. Work with developers/testers to prioritize requirements and review functionalities.

Conduct analysis of workflows and business models and accordingly converting various business requirements to functional requirements and be the expert in creating/initiating solutions to address capabilities requested.

Creating process maps and diagrams based on business architecture solutions also create Use Cases diagrams, Activity Diagrams, Business Process Diagrams, Various Flowcharts (Visio, UML), closely working with UX Designers.

Engage with diverse teams to help perform gap analysis and develop solutions by analyzing requirements and alternative solutions. Work closely with project managers to create project timelines and work estimates.

Manage day to day activities - Communicate with cross functional teams as necessary to ensure project deliverables are on schedule and within cost parameters.

Work with integration and system testing teams for reviewing/suggesting test cases/test scenarios corresponding to requirements.

Communicate and collaborate with internal and external customers as needed in regards to project deliverables including managing expectations, presenting and interfacing with sponsors and resolving issues and dependencies.

Create functional check out plans for underwriters/agents and other users for the purposes of User Acceptance testing. Also, work with various end users and participate in User Acceptance testing (UAT). Documentation As Is/To Be, release notes, and other ‘working' documents to obtain sign-offs.

Business Analyst Jan, 2012 – March 2014

Vision Computers, Pune, India

Project Description: 1] Warranty Process

Warranty Process was to provide assistance in decisions making on Warranty Claim Processing as per associated policies.

Roles and Responsibilities:

Served as liaison between senior management, business partners and development teams from different lines of business to identify core business processes, workflows and requirements.

Understanding client’s current warranty management & parts management system, planning & prioritizing S/W modules development, Conducting market research, analyzing various Industry Standards & methodologies.

Translating researched Business Knowledge into an effective Warranty Claims Processing Project Development Plan.

Field Service, Partnering with business users, IT Team, Quality Assurance and Production Support Groups.

Work closely with UI Design teams to create and review UI Specification documents confirming to the requirements.

Reviewed project scope and identified out of scope items to create and coordinate change requests.

Create dashboard reports and suggests improvements to the application created. Create various transition documents and communication plans to be sent out to various stakeholders, post implementation.

Served as a Scrum master when necessary to ensure project deliverables are on schedule and within cost parameters.

Identified technical constraints with the suggested business requirements and potential risks and strategies to mitigate corresponding risks.

Assuring best practices are being followed during creation of processes and to ascertain active business documents and processes are being updated regularly

Forecast and estimate project/work budget

Facilitate meetings

Send out detailed agenda

Assign ownership of existing documents/processes to committee members to ensure accountability

Set timelines for future periodic reviews, mentioning the specific documents/processes which should be

Advocate the use of best practices reviewed at specific time; to ensure all are kept up-to-date

Business Analyst Feb, 2010 – June, 2011

ASDA, Walmart, Cardiff, UK

Project Description: 1] Wales Region

Wales Region was a strategic project under retail industry to improve the process of offering required product information to customers to increase their online Purchase. Was provided based on the user-friendly product specification stage where customer reaches to a decision-making. This project utilized data analytics (Visualizations) and lured customers to visit company’s site by posting advertisements with various offers on various pages for ASDA Walmart retail chain.

Roles and Responsibilities:

Facilitated JAD sessions and lead walkthroughs for business requirements and data gathering.

Served as a liaison between business partners and development teams to resolve issues with requirements and change management.

Designed business Use Case scenarios and Work flow charts for documenting the requirements.

Created reports and report proto types in MS Visio.

Documented requirements to generate reports in Micro strategy, indicating customer usage of the application.

Conducted data analysis and created reports using Excel for project Dashboards on SharePoint.

Coordinated and facilitated participation across matrix organization to assist in the implementation of best practices and made necessary recommendations for process improvements.

Conducted Agile Scrum User story sessions and sprint sessions.

Created ad-hoc reports and analysis for executive decision management

Involved in test execution and User acceptance testing, UAT.

Performed business process analysis to review, analyze, create As-Is and To-Be processes

Project Description: 2] Digital Analog

Digital Analog was a strategic project to generate various critical sales reports in order to track the progress of business sales strategies.

Roles and responsibilities:

Engaged in the different phases of SDLC of the project executing scrum methodology of iterative software development from Inception to Transition phase.

Conducted requirement elicitation sessions with business units and stakeholders to define project scope, to identify the business process flows and determine whether any current or proposed systems are impacted by the new development efforts.

Participated in agile scrum/sprint sessions.

Conducted detailed and comprehensive business analysis by constantly working with the business users, solution engineers, developers/testers and management teams, deployment and support staff in order to determine high level and low level artifacts & deliverables to be produced and design the application that will support the business and meet the constraints of time, resources and budget.

Involved in Usability testing, A/B Testing frameworks, and prototype development, documented functional requirements using the business requirements.

Project progress tracking, established and maintained various quality trackers corresponding to the deliverables. Developed and Identified change requests for adding scope to requirements.

Responsible for UAT testing and ensuring that the application met the highest quality standards.

Achievements:

Received performance recognitions from clients and managers for Drives for “Value Added Results

Rated as top performer for consecutive 2 years.

Received Excel Award for continuous exemplary performance.

Education:

Bachelors in Computer Science from M.G.M. College, BAMU University, Aurangabad, India in 2006.

MBA in Human Resources from MIT Business School, Autonomous, Pune, India in 2008.

MSC in Human Resource Management from Cardiff School of Business, Cardiff University, Cardiff, UK in 2010.

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