Customer Service Security Officer

LaSondra Johnson

**** ********* *** Waterloo, IA 50701*414-***-****

**.******@*****.***

Objective: To obtain a professional position that allows me to utilize my skills and education. Education:

Springfield School of Human Services Milwaukee, Wisconsin Bachelors Degree: H uman Services January 2013

Sanford-Brown College West Allis, Wisconsin

Associate Degree: C riminal Justice June 2010

Summary of Qualifications:

● Over 5 years of security officer experience.

● Computer skills: Microsoft Word, PowerPoint, Excel, Access

● Efficient and highly organized with strong customer service background and time management skills

● Skilled in handling the public with professionalism and sensitivity.

● Outstanding interpersonal skills- Leadership skills with the ability to lead projects and influence others in a positive way.

● Capable of working independently and as part of a team, meeting deadlines and achieving established goals. Experience:

Black Hawk County Health Department

Waterloo, IA

Care Coordinator September 2015-Present

● Visit Clients to assist with ADL

● Enter Data and coordinate client schedukes

ABM Security Milwaukee, Wisconsin

Supervisor

● Facilitate duties for officers on any given shift at Cargill Meat Solutions

● Transfer information to the client via email and small meetings

● Monitor and authorize entrance and departure of employees, visitors, and other persons to maintain security of premises.

G4S Wackenhut Milwaukee, Wisconsin

Custom Protection Officer A ugust 2010- January 2012

● Monitor and authorize entrance and departure of employees, visitors, and other persons to maintain security of premises.

● Circulate among visitors, patrons, and employees to preserve order and protect property.

● Greet visitors and determine whether they should be given access

● Searched visitors for contraband using the Wand device and confiscated all contraband found.

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