Max D. Noelma
**** ******* ** ***. *** Orlando, FL32835
*******@*****.***
SELECTED PROFESSIONAL EXPERIENCE
Over 5 years of experience in customer service representative (HMO Products)
Experience in Administrative Support Account Payable/Receivable
Delivered time-sensitive analysis products, both orally and in writing, to senior staff and decision makers
Conducted quality assurance on analysis and methods, improved reporting and process for the short- and long-term
Ability to work on multiple tasks
Creative person and the ability to learn fast
Improved account status and customer satisfaction
Always on time at work, and well organize
EDUCATION
Broward College (Fort Lauderdale, FL) May 2006 – May 2012
Business Supervision and Management (BAS, May 2012)
BAS Coursework Highlights
Applied Organizational Behavior, Leadership, Human Resources, Operation Management, Strategic Analysis, Marketing, Principe’s of Accounting I & II, & Financial Statement Analysis and so on.
Work Experience
Licensed Agent 2-15 Sept. 2015- To Present
Independent Producer Orlando, FL
Optum Services, INC Aug. 2016- To Present
Benefit Consultant Orlando, FL
AFLAC Nov. 2015 – June 2016
Benefit Consultant Orlando, FL
D.C Miller & Associates May.2006 – April 2008
Customer Service Repesentative Orlando, FL
Broward College Jan. Jan.2008- Aug. 2009
Accounts Payable Assistant Fort Lauderdale, FL
Computer Skills & Honor
Computer Skills: Word, Excel, Access, PowerPoint, and Outlook.
Selected Awards: customer service
Languages
English – French - & Creole