Manager Sales
Resume:
Alan B. Tapper
Owings Mills, MD 21117
************@*****.***
Summary of Qualifications
Experienced manager with excellent supervisory skills with a major in Business
Management at Catonsville Community College
Offering 40 years sales experience with the ability to develop a good rapport with the customer
An Expert consultant who is able to thoroughly research, analyze situations, propose creative solutions, and bring projects to successful completion
A creative thinker with several inventions to my name
An accomplished auto mechanic who enjoys restoring and showing cars
An excellent carpenter who has designed and built hundreds of custom fences, decks, porches, additions and kitchens over the last 24 years
Professional Experience
Timber-Tech, Inc., Owings Mills, MD 1990-Present…
Owner and President:
Developed a successful Fence and Deck company with the following skills;
Trained installers and sales associates
Developed a fence and deck marketing and installation program including advertising, sales, product development, and material purchasing
Handled accounts payable and receivable
Developed a working relationship w2ith other contractors for the purpose of installing mutual projects
Handled all customer problems and solved them accordingly
Worked on installations
Worked with Hechinger’s and Home Quarter stores in the Baltimore/Washington area as their fence and deck division manager
Worked with Sears fencing (Diamond Exteriors) as a fence installer and problem solver
Gave sales seminars to Sears sales representatives and worked as their Quality Control Manager to resolve customer conflicts
Abby-Fritz Fence Company, Aquarium Place, Baltimore, MD 1988-1989
Wood Division Manager
Developed an effective sales and installation team
Designed and built a custom wood shop and trained employees on how to run it
I negotiated with suppliers in order to procure tools, vehicles and equipment for the company.
Oversaw all aspects of the wood division from the design of products, sales of those products, installing the product, and collecting balances due on the work performed
Wrote the fence manual that showed how to build the fencing that was used by the industry back in 1988
Long Fence Company, Baltimore, MD
Designer/Sales Consultant
Created new styles of fencing and decking
Trained installers to build custom designs
Followed up on account payable
Top sales award for highest percent closing (72%)
Firestone Tire Company, Baltimore, MD
Progressed from a Manager Trainee in the retread plant to full shift supervisor in one year
Promoted to Assistant Service Manager for the East Coast.
Assisted sales manager of main company store in Baltimore
Worked with customers in solving any problems
Developed ways to meet Company’s Goals while minimizing waste
Worked with dealers and customer to settle tire disputes
As Assistant Sales Manager of Towson store promoted “Free Safety Check”, proposed solution to car problems, and sold repairs as needed
Tapper’s Maintenance Service, Owings Mills, MD 21117
Owner
Developed a full service remodeling company
Specialized in patios, custom flooring, painting, and carpentry work
Wagner’s Service Center, Baltimore, MD
Worked in all phases of servicing autos including rebuilding engines, tune ups, brake work, and electric windows
Jarman Pontiac, Baltimore, MD
Worked in all phases of servicing autos including rebuilding engines, tune-ups, brake work, and electric windows
References available upon request
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