“A product is only as good as its manual.”

Professional

Attributes

Seasoned Technical Writer skilled in creating content for Financial, Technological, Marketing, Musical, Humanitarian, and Medical industries.

Over 10 years of experience producing a broad range of high-quality documentation, including: user manuals, guides, help, wiki, API Documentation, RFPs, Proposals, Policies and Procedures, compliance documents, Web content, video tutorials and more.

Clear and concise user-friendly document style with emphasis on graphic instructions.

An entrepreneurial self-starter and self-learner with superior communication, interview, and presentation abilities, interpersonal skills, and friendly personality.

Familiarity with Chicago Manual of Style and Microsoft Manual of Style.

Outstanding technological skills. Adept with editor programs and content management systems.

Adaptive to various work environments and able to work independently, as part of a team, or in leadership positions.

Roles

Translate technical data into simple, user-friendly language

Develop user manuals, tutorials, guides, program documentation, release notes, training manuals, catalogs, product updates and operational procedures for online or print publication

Produce easy-to-follow screencast tutorial or training videos

( see a sample on https://youtu.be/e8oIS752Q1I )

Maintain existing materials and update documents after each product release or application and business changes.

Serve as a lead presenter to partners and distributors for new and updated product releases. Train and mentor users and provide informational assistance on an ongoing basis.

Plan, write, and edit operational and instructional manuals, as well as maintenance and test procedures, for print and Web-based publications.

Create, develop and edit requirements documents for software and hardware configuration and implementation.

Proofread and edit documents authored by others.

Document engineering processes and specifications for software development lifecycle, product delivery, and product patch releases.

Participate in all phases of the software development life cycle, especially working with clients and technical groups to devise release process models and project plans, and write functional design and business requirements documents.

Write, edit, and format corporate reports, compliance documents, policies and procedures, white papers.

Liaise with IT staff and other subject matter experts to collect and interpret information and to ensure quality, timeliness, and correctness of technical document updates.

Maintain effective and regular communication with project managers Alexander Zak

Technical Writer / Creative Technologist

100 Overlook Terrace, #420, New York NY 10040 acyi6t@r.postjobfree.com

646-***-**** www.linkedin.com/in/alexanderzak1

Alexander Zak / RESUME P a g e 2

Platforms Windows, Android, Linux, UNIX, MS DOS, Mac OS. Development

Environments

Microsoft Office, Publisher, FrontPage, Visio, Adobe Creative Suite, Acrobat, FoxIt PDF Tools, HelpNDoc, RoboHelp, FrameMaker, Microsoft Help Workshop, DITA-OT, CamTasia Studio, Sony Vegas / DVD Architect, Joomla!, VMWare, VirtualBox, AutoCAD, WEBTRENDS® Enterprise Suite, Microsoft Site Server, Altova XML Spy, Rational Rose object modeler, MQL4, MetaTrader 4, PHP, Microsoft .NET, Visual Studio .NET, Microsoft Visual Basic, Microsoft Visual InterDev, Microsoft Visual SourceSafe, Microsoft Visual C++, Borland C++, Nessus, Ethereal, SWIFT, SWIFTNet Link, SWIFT Alliance, TurboSWIFT, Platinum ERWin, ER Studio, DB Visualizer, Borland/Microsoft PC Assemblers, Perl, Waterloo Maple V, Watcom Pascal, .NET, ADO / ODBC, DB-Library SDK, ActiveX, COM, DCOM, HTML, XML, XSL, CSS, JavaScript, jQuery, Ajax, ASP, DAO, RDO Databases Microsoft SQL Server, Microsoft Access, Excel, MySQL, Sybase, Oracle Web Servers Microsoft IIS, Apache AES

Work Experience FOUNDER / CEO, WEBMASTER, GRAPHIC & CONTENT DEVELOPER, Domains Alliance 2011 – Present PARTNER / CEO / TRADING SYSTEMS DEVELOPER, X-FX, New York, NY 2014 - 2016 INFORMATION DEVELOPER / SUPPORT ENGINEER (CONTRACT), Simplicato, Inc, New York, NY 2009 – 2011 DIGITAL MEDIA PRODUCER / DATA PRODUCER (CONTRACT), Thomson Reuters, New York, NY 2008 - 2009 CHIEF TECHNOLOGY OFFICER / SYSTEMS DEVELOPER / TECHNICAL WRITER, VakifBank, New York, NY 2005 – 2007 SYSTEMS DEVELOPER / WEBMASTER, Meltzer/Mandl Architects, New York, NY 2004 - 2005 TECHNOLOGY CONSULTANT / MARKETING DIRECTOR (CONTRACT), Tristate Telecom Inc., Brooklyn, NY 2004 SYSTEMS DEVELOPER / TECHNICAL ANALYST, Dime Savings Bank, Brooklyn, NY 2002 – 2003 PROGRAMMER ANALYST, Prudential Financial, New York, NY 2000 – 2001 PROGRAMMER / DATA ANALYST / TECHNICAL WRITER, Financial Times Interactive Data, New York, NY 2000 PROGRAMMER ANALYST / SYSTEMS ADMINISTRATOR, Financial Planning Interactive, SDP, New York, NY 1999 – 2000 Languages ENGLISH, RUSSIAN

Education Trinity College Online, Sioux Falls, SD

B.S. in Computer Science

City College of New York / Borough of Manhattan Community College, New York, NY A.S. IN COMPUTER SCIENCE (WITH HONORS)

Training MS Visual Basic, MS SQL Server, Oracle, ASP, JavaScript, XML, .NET, SWIFT, Marketing, FOREX, MQL4

References Available upon request

For more in-depth information on my technological background, please visit: https://www.linkedin.com/in/alexanderzak1

Contact this candidate