Customer Service Sales

Sara K. Murphy ******.**********@*****.*** 908-***-****

*** ***** **** ************, ** 08865

Objective

To obtain a position in a challenging environment, utilize my knowledge, further develop my skills, advance personally and

professionally and positively impact the success of an organization.

Education

Full Scholarship New Jersey STARS Program

2010 Bachelor of Science Degree in Marketing (GPA 3.21) Richard Stockton College, Pomona, NJ

2010 Cultural Experience Abroad Global Campus, Seville, Spain

2008 Associates Degree in Liberal Arts (GPA 3.4) Warren County Community College, Washington, NJ

Phi Theta Kappa Honors Society

Professional Experience

Rite Aid April 2014-Present

Wellness Ambassador

Promotes Rite Aid’s wellness products and services inside the store and in the community to support Rite Aid’s goal of providing

excellent customer service. Acts as a bridge between the front end of the store and the pharmacy. Facilitates customer consultations with

the pharmacist. Helps customers locate products. Provides access to information on over-the-counter medications, vitamins, and

supplements. Utilizes I-pad on a daily basis. Interfaces with local business, government and schools to provide immunizations, flu

clinics, and wellness services at the customer’s location or in the store.

Target November 2013-April 2014

Sales Floor Team Member

Interfaced with guests on the sales floor to assist them with their purchase and provide a pleasant shopping experience. Worked in the

front end operating cash register. Stocked new grocery items and merchandise on the sales floor and replenished sold merchandise.

Worked late night and early morning holiday hours. Supported internal employees during peak times.

American Sensor Technologies June 2013-August 2013

Temporary Office Aide

Assisted the Human Resources Manager with varied office duties such as filing, copying, faxing and maintaining work orders in

chronological order. Utilized Microsoft Excel when entering data. Put together Employee Health Insurance folders and did

supplementary computer work to assist in the office.

Sparkling Pool Services, Inc. January 2013-March 2013

Project Manager

Coordinated new swim lessons project for the company. Recruited potential employees. Wrote proposals, policies, and procedures for the

potential clients and customers. Researched conflict resolution. Attended weekly staff meetings. Prepared budget estimate for the new

project. Planned events for the company. Conducted interviews for new employees. Utilized programs such as Microsoft PowerPoint,

Excel, Word, and Outlook.

Hallmark May 2013-November 2013

Bon-Ton Stores May 2009-January 2013 Seasonal Employee

Cracker Barrel September 2007-January 2009

Kohl’s November 2005-August 2007

Sales Associate

Performed various retail duties. Operated cash registers in all departments. Managed cash and credit transactions. Consistently delivered

excellent customer service. Tracked and monitored inventory for entire store. Arranged merchandise and product placement.

Internships

Disney College Program January 2011-August 2011

Cast Member Main Entrance Operations Department

Assisted customers. Provided park information and directions. Worked in the auto plaza. Handled cash receipts and deposits. Trained in

guest services. Supported internal employees during peak times.

Scrocca Entertainment Group January 2010-May 2010

Intern, Music Marketing Firm

Prepared press releases. Designed post cards for concerts at the Cape May Music Festival. Solicited local newspapers to market concerts

in South Jersey venues. Promoted shows for bands at different venues throughout New Jersey, Pennsylvania and New York.

Volunteer Work

Baby Blue Foundation Fall of 2010

Community Service, Non-Profit organization that raises awareness about new-born abandonment and fatalities.

Stockton College President of Marketing Club Fall of 2010

Organized alumni career event. Facilitated weekly meetings. Promoted events.

Technical skills

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

References

Upon Request

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