Customer Service Sales Representative

Nataska Coleman

** * **** **.

Richmond, Va *****

Phone: 804-***-****

Other #: 804-***-****

Email: **************@*****.***

Objective: To obtain a professional position where I can maximize my computer skills and training. Exhibiting the willingness to work as a team member, being interpersonal and communicating effectively.

Skills/Training

Document and Data Control

Line Balance Training

Integrated Management Program for Environment and Safety

Microsoft Office

Windows XP & VISTA

Work Experience

Nov. 17, 1999 - Jan. 2009 Qimonda Richmond 6000 Technology Blvd. Sandston Va 23150

Semiconductor Manufacturing Associate

Job Responsibilities:

Major duties are to ensure optimal cycle time performance and maximize tool utilization

Operate tools as required

Ability to forecast throughput and follow-up to ensure daily goals are achieved

Effectively communicate both within own functional area as well as other departments

Keep team members informed of any issues pertinent to their job

Support Management when instituting new programs

Identify continuous improvement opportunities and participate in continuous improvement activities

Assist new Associates with appropriate work methods for maximum efficiency

Be receptive to ideas and provide feedback

Provide daily passdowns both written and verbal

Willingness to accept additional duties as assigned

Material Handling of wafers and computer chips

Packed and shipped components

Organized team improvement meeting

Been in charge of running the floor while Supervisor or lead is absent

Attended Supervisor and management meetings, giving my ideas on ways to improve the company

Volunteered to train with maintenance technicians and learned how to fix tool issues as well as really understanding how the chemicals work and the recipes

While pregnant I had the opportunity to work light duty in Human Resources assisting staffing (hiring) and worked the switchboard

Able to update computer documents and would page administrative workers when their guests arrived

Work well under pressure even when short staffed

Always follow Protocol for the safety of myself, employees, and product

Have the know how to understand different chemicals and their recipes Nov. 28, 2010 - Aug. 23, 2011 TLK Group 100 Gateway Pkwy, Richmond, Va 23235

Customer Service Representative

Job Responsibilities:

Taking Inbound and Outbound calls

Set customers up with Comcast cable

Put cable packages together

Set customers up with installation dates

Gained customer trust

Make sure customers know all the details about the services they are being set up with

As a Sales Representative always have control of the call Mar. 12 2014 - present (Part-time) work for James Thomas, 20 Midfield Rd. Chesterfield, Va 23235 804-***-****

Private duty/Caregiver for wife

Job Responsibilities:

Sit with Mrs. Thomas during the day while her husband is running his business.

Prepare breakfast and lunch for her but will help her prepare dinner.

Take daily walks together

Help with household chores such as cleaning the house and washing clothes.

We play board games together, to help keep Mrs. Thomas mind occupied because she suffers with bipolar disorder, dementia, and schizophrenia disorder.

It is my responsibility and honor to make sure Mrs. Thomas is always comfortable, safe, and feel loved

I try my best to help Mrs. Thomas get back into a normal way of living, allowing her some independence under my supervision

Mrs. Thomas is reminded everyday that I am more than just a caregiver, I am her friend Education

1992-1996 Prince George High School Prince George Va 23875. College Prep Courses Reference

Shayla Yates 804-***-****, CNA, Waverly Nursing Home Brenda Batts 757-***-****, Floor Secretary, Columbia John Randolph James Thomas 804-***-****, Owner and Supervisor of Landscaping business Referred by: Kathy Garrett

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