Customer Service Engineering

XUECHAO (LUCAS) QIN

551-***-**** *****@*******.***

EDUCATION

Stevens Institute of Technology, Hoboken, NJ 05/2016 Master of Science in Financial Engineering, Certificate in Financial Risk Engineering, GPA 3.83

• Relevant Coursework: Probability and Stochastic Calculus, Pricing and Hedging, Computational Methods in Finance, Portfolio Theory & Applications, Financial Risk Management, Advanced Derivatives, Systemic Risk & Financial Regulation, Algorithms, Interactive Computer Graphics.

• Director of Public Relations, Chinese Students and Scholars Association (2015 - 2016)

• Member, Language Exchange Club (2014 - 2016)

Tianjin Polytechnic University, Tianjin, China 06/2013 Bachelor of Engineering in Software Engineering, Minor in Finance

• Relevant Coursework: Data Structure, Computer Algorithm, Database Principles and Applications, Computer Network, Linux

• Awards: Excellent Student Cadre Scholarship; Ethics Award; Spiritually Advanced Individual Award SKILLS / ACTIVITIES

Technical Skills: C++11, Java, SQL, Excel, R, Bloomberg, OpenGL, MyEclipse, Xcode, Visual Studio, Tomcat Financial Skills: VaR, Derivative Instruments, Credit Derivatives, Pricing Models, Equities, Liquidity, Financial Models Volunteer Work: Animal Care and Control of NYC

PROJECTS

HFT Liquidity Analysis in Limit Order Book, Stevens Institute of Technology, Hoboken, NJ 01/2016 - 05/2016

• Adapted several existing liquidity measures with high-frequency trading order book data from Thomson Reuters and calculated correlations between different measures.

• Built a new liquidity model to capture depth imbalance of bid and ask sides and to predict the direction of price movement.

• Tested different thresholds for large, mid and small-cap stocks and optimized trading positions.

• Designed a 1-minute level dynamic trading strategy and back-tested performance. Portfolio Management Project, Stevens Institute of Technology, Hoboken, NJ 09/2015

• Preserved portfolio positions throughout the period and designed asset prices, weight, cash amount, total value of the portfolio, return of the portfolio, market index value and a market index return.

• Used quadratic programming with Matlab to facilitate weekly portfolio optimization. Pricing Vanilla and Exotic Option, Stevens Institute of Technology, Hoboken, NJ 05/2015

• Collected data from Bloomberg and applied bisection method to compute the implied volatility.

• Implemented Binomial Tree, Trinomial Tree, Finite Difference method, Crank-Nicolson and Monte Carlo Simulation to calculate and compare European and American option prices. EXPERIENCE

Innovatis Technologies, Jersey City, NJ

Data Analyst Intern 11/2016- Present

China Galaxy Securities, Baotou Branch, Baotou, China Financial Advisor, Wealth Management Department 07/2013 - 06/2014

• Provided collateralized margin financing and securities lending services to priority clients, opening 200+ margin accounts and collaborating with business representatives to achieve sales targets.

• Marketed and sold securities products and services to institutional investor clients and provided professional research services to facilitate their investment decisions.

• Conducted 1,000+ phone calls to clients to verify contact information and to determine interest in various brokerage services, ensuring database integrity, transaction efficiency and customer satisfaction.

• Performed due-diligence on customer service and managed high volumes of customer inquiries.

• Instructed clients in mobile brokerage application to ensure efficient and convenient account self-management. ISoftStone Technology, Tianjin, China

Java Developer Intern / Team Leader 03/2013 - 06/2013

.Net Developer Intern / Team Leader 06/2012 - 07/2012

• Led a 5-member team in development of a Java EE C2C online store system with MyEclipse, MySQL and Tomcat; designed the underlying architecture and database structure in Hibernate and Spring frameworks, assigned member roles and modules, managed development process/deadlines, tested website system functions and optimized user interfaces.

• Oversaw a 5-member team in development of an online quiz/testing system website for students; managed project workflow, member roles, project progress and version control, collaborating regularly with Project Advisor/Supervisor.

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