Customer Service Representative

Patricia Beacham

Multi-skilled experienced in several fields

Las Vegas, NV 89148

********************@*****.*** - 478-***-****

I love working with people. Nevada is a great place because its population has such diversity. Authorized to work in the US for any employer

WORK EXPERIENCE

Customer Service Representative

Sutherland Global Services - Las Vegas, NV - October 2016 to Present Serving military and affiliates of military with credit card servicing. Chat with members to explain issues, solve problems, instruct to operate within portal standards, and transfer chats to correct departments for other servicing. Environment is very confidential and secure for security of account information. Substitute Teacher

Clark County School District Teaching Jobs - Las Vegas, NV - November 2015 to Present Responsibilities

Follow lesson plans from teacher or using observation skills to follow normal daily teaching activities as needed.

Accomplishments

I try to inspire each child to use their abilities to their greatest potential. Skills Used

Organization, leadership, hands-on, and role-modeling. Owner/operator

Cleaning by Trish - Dublin, GA - August 2004 to December 2014 Professional commercial and residential cleaning services. Led crew, submitted payroll and 1099's, and contracted jobs. Handled hiring and supervision of work. Owner/Operator

Back Door Salon - Dublin, GA - June 2000 to December 2014 Responsibilities

Owned and operated cosmetology establishment. Kept ledgers for income and taxes and helped cosmetology student make some money while attending cosmetology school on 2001. Accomplishments

Scheduled business well; added another business venture(cleaning service) Skills Used

Running business and performing cuts, styles, foils, color correction, etc. Customer Service Representative

Forstmann & Co. - Dublin, GA - August 1986 to November 1993 Responsibilities

Quality inspection, keyed production 10-key, data entry warehouse inventory, inventory process query for customer changes, or rush product, answer phone inquiry for clients, fax operator, and filing orders Accomplishments

Knowledge of production process and key information as duties were performed. This includes start to finish of entire plant procedures.

Skills Used

Key punch, data entry, order entry, fax and phone services, and in-plant coordination and communications EDUCATION

Cosmetology degree

Reciprocity- License # C-038699 - Las Vegas, NV

January 2015 to November 2017

Associates of Art in Teaching Middle Grade education Middle GA College - Cochran, GA

1994 to 1996

Master of Cosmetology in Cosmetology

Dublin School of Hair Design - Dublin, GA

1980 to 1981

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