Manager Management

Bruce Swartz

***** ****** ****** **.

Disputanta, VA 23842

Phone: Home 804-***-****

E-mail: ********@*****.***

Career Objective: Senior Quality Assurance and Control Director.

Career Summary: Senior Quality Manager with over 17 years of experience. Technical skills include corporate training, Lean 6 Sigma, lead auditing, problem solving and team leading of 40+ members in multi-million dollar projects

Professional Experience:

Rolls-Royce NA (2010 - current) Senior Quality Manager

Establish policies and procedures to ensure full regulatory compliance

Greenfield manager for 2 ground up factories. Set up in record time with a minimum of non-conformances

Established Continuous Improvement program that saved in excess of $2 million in the 1st year

Decreased scrap budget by 33% and increased recycle value by 25%

8D problem solving coach in charge of training site trainers and coaches

Selected as the Crosspointe Campus Master Champion in (HPC) High Performance Culture

Completed and received certification as Internal Auditor and Lead Auditor through internal and external (ASQ) certifying bodies

Northrup Grumman (AMSEC) 2009-2010 Corporate Training Manager, Process Excellence Group

Created senior and middle management development curriculum

Conducted lean six sigma classes

Infineon (Qimonda NA) 2006-2009 Manufacturing Manager

Green Belt trained and certified in Lean 6 Sigma Manufacturing

ISO 9001 Lead auditor

Fab Lean Manufacturing 5S Champion led the way to bring in Lean manufacturing standards and safety, the number 1 priority. Achieved 97% decrease in findings within 4 weeks

Intel Corp 1997-2006 Manufacturing Manager

Implement quality control programs to ensure finished products meet customers standards

Green Belt trained and certified in Lean Manufacturing

ISO 9001 auditor for manufacturing and training

Managed the fastest ever product hiring ramp in Intel history. Hired both permanent and contracted technical personnel to support the 2005 plant expansion program

Co-lead on a cross-functional team including TAC, internal partners, IT, Manufacturing, Quality engineers and human resource representatives to reduce errors between business and technical customers, thereby improving internal customer satisfaction

United States Air Force 1975-1997 Operations Manager

Self-Inspection (internal audits) lead for 4 organization in a 14 year period

Operational Manager and/or Division Superintendent at four combat ready air bases

Oversaw functional responsibility of Personnel, Budget, Operations, and Training for a group with $40+ million in equipment and an annual budget of $2.5 million

Program manager of a staff of 35 professionals in three separate divisions providing personalized services of all aspects of Flight/operational Planning to Ground/Airborne Aircraft. Servicing, Inspecting, Evaluating Transient Aircraft

Attained a 99.5% accuracy and efficiency rating for all aircrew training

Total Quality Management (TQM) trained and certified

Skills Summary:

Highly experienced in Project, Program and People management/leadership

Possess excellent communication and management abilities for handling small (5-10) to large(30-50) teams

17+ years of experience in the field of quality management

Possess efficient/strong analytical abilities and experience in administration of quality management metrics

Excellent in designing top quality automated tools and products

Highly experienced coordinating with HR and financial groups

Well versed in creating and co-authoring curriculum for entry-level to senior management

Establishing clear standards for clients and customers

Very proficient in vendor quality management (ISO, NUCAP, NADCAP, Sabre, etc)

Outstanding operational and manufacturing skills (USAF, Intel, Qimonda, Northrup Grumman & Rolls-Royce)

Very proficient in line loading, balancing, pull systems, Just in Time, etc.

Varied and diverse background from physical sciences to manufacturing to aerospace to semiconductors, etc.

Expert at setting up Greenfield sites. 4 different factories in semiconductors to aerospace manufacturing

Technical and Professional Skills:

Proficiency in MS-Access, MS-Excel and other MS-Office software packages

Proficient in quality assessment of new automated products

Skilled with Gauge Insight, Minitab, SPC++ and other tracking and statistical software

Exceptionally strong in audit preparation and conducting of same

SAP proficient

Certified Lead Auditor (ASQ, Intel & Rolls-Royce) 10 years (ISO 9001-2015, AS9100c, ISO 14001, OHSAS 18001)

USAF certified Lead Auditor and Self-Inspection Lead 15 years

Certified internal ISO auditor (Intel, Qimonda & Rolls-Royce) 17 years

Have held the following government clearances: Secret, Top Secret, Top Secret BI and Top secret SCI

Total Quality Management (USAF) 5 years

Lean Six Sigma Green Belt, 10 years

Master Instructor (USAF, Intel, Rolls-Royce)

EDUCATION

MS Computer Information systems, Dean's List

University of Phoenix, Albuquerque, New Mexico

BA in Management, Dean's List

University of Phoenix, Albuquerque, New Mexico

AS in Instruction of Technology and Military Science

Community College of Air Force

Numerous professional courses in: Training, Management,

Voice/Data Technology, Networking Technology,

Quality Management and Interpersonal Skills.

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