Wendy Skeen
N.Richland Hills TX, 76182
*****.*.*****@*****.***
Objective
I am dedicated individual who has an ambition to succeed in any given
environment. Although I have extensive experience in the customer
service industry, I am always up to a challenge whatever the situation.
Always willing to learn from feedback to improve my performance.
Experience:
Aug-2016 – Dec-2016 – William Sonoma (Tellecommute)
Customer Service/Sales
Customer service on orders and taking orders, shipping, esculations
Phones, this is a work from home seasonal position
Nov-2013 – June-2015 - Overhead Garage Door (Ft. Worth)
Dispatcher/AR
Dispatching techs, phones, customer service, Accounts Recievable,
Billing entry, Invoicing .
Feb. - 2011- Oct - 2013 Global Facility Solutions (Hurst TX)
Account management/Dispatcher
Updating national account with progress and follow up, customer service,
Phones, Dispatching, remotely worked after hours and weekend through
company server dispatching emergency service techs, invoicing, contractor
research.
Sep, 2007 -Apr, 2010 TTM Tech. ( Logan UT )
Circuit Board Tester
Tested all circuit board and performed Quality control, beveling,
cleaning and inspecting circuit boards.
Jan, 2006 -May, 2007 Whisler Enterprises ( Dallas TX )
Office Asst.
Phones, data entry, Accounts Receivable/Accounts Payable, customer
service and dispatching out crews.
Sep., 2001 -Dec. 2005 Ballpark Inn ( Arlington TX ) Front Desk
Customer service, phones, data entry, payroll, etc.
Jan, 2000 -May, 2001 Bestfares.com ( Arlington TX ) Travel Agent
Reservations, customer service, phones, data entry.
Mar, 1994 -Sep, 1999 Djm Enterprises ( Lancaster CA) Office
Manager/Dispatch
AP/AR, customer service, scheduling, data entry, phones and dispatching.
Education:
1985 -1986 Certificate Pacific Coast Tech, Van Nuys CA- Computer Office Administration
Additional Skills:
Quickbooks, type 45 wpm accurately, ten key by touch, Windows, Excel,
Word, MSWorks, Sabre/Turbo sabre, Outlook and the Internet, strong
customer service skills, Quality Control and Dispatching.
References:
Jennifer Green (Manager) 678-***-****
Billie Harris (Manager) 817-***-****.