Project Management Manager

SHAMIA GLOVER

Valrico, Florida

Email: ******.******@*******.*** Mobile: 813-***-****

EXECUTIVE ADMINISTRATOR

High-achieving, self-motivated administration and management professional possessing excellent oral and written communication, and organizational skills with expert travel and project management capabilities. Over 10 year’s progressive experience supporting senior level executives, 7 years administering contracts and managing projects with increasing responsibility. Servant leader who trains and supports team members. Devises innovative solutions to resolve process and lead time challenges.

SECURITY CLEARANCE

Top Secret Clearance, Granted 2010

EDUCATION

BACHELOR OF SCIENCE, BUSINESS ADMINISTRATION, Cum Laude 1997

Florida Agricultural and Mechanical University, Tallahassee, FL, USA

KEY SKILLS AND QUALIFICATIONS

Superb schedule/time management skills

Excellent communicator

Adaptable for fast paced environments

Detail oriented and well organized

Contract/project management

Cost reduction/containment

EXPERIENCE

DEPARTMENT OF THE ARMY

San Antonio, Texas

Assistant Command Inspector General, 12/2013 – 6/2016

Headquarters United States Army Installation Management Command

Conducted sensing sessions, document reviews, interviews, and on-site surveys in systematized approach to determine root causes and define responsibility for coordinated corrective action across organizational or functional lines. Administered Manager’s Internal Control Program, resulting in command accountability and audit readiness on IG activities, procedures and programs. Developed and executed official travel budget of $134,000, in austere fiscal environment. Collected, analyzed documentary evidence for highly sensitive cases and provided conclusive written response to complainants. Trained complainants on standards and policy, while providing guidance and resources. Received phone calls and visitors. Reviewed and distributed written correspondence. Established and organized front office personnel and travel filing systems. Scheduled and prioritize executive staff calendars.

oI diverted administrative duties from (4) Detail IGs to (1) Assistant IG, saving the organization over $35,000 in civilian pay.

oI locally hosted and coordinated funding of two mobile trainers to facilitate a Basic Whistleblower Reprisal Investigation Course, which enabled 44 IGs from throughout the region to complete the course and saved over $15,000 of travel resources.

oI was instrumental in engaging with garrison leadership to reach out to a retiring soldier and make sure he received proper care, preventing a potentially tragic event.

DEPARTMENT OF THE ARMY

Stuttgart, Germany

Travel Coordinator to Senior Executive Group, 12/2011 – 6/2013

Headquarters United States Africa Command

Coordinated and briefed all aspects of official travel and trip planning for executive group. Personally mission enablers and implemented myriad short notice changes to travel itineraries, enabling execution of short suspense executive level travel requirements. Managed competing priorities and limited resources to coordinate command efforts. Developed office management policies and standard operating procedures that enhanced accuracy in records management. Established and supervised internal tracking system, identifying and alleviating process delays. Analyzed and evaluated emergent issues and developed expeditious and economic solutions to achieve strategic travel objectives.

oI audited and reconciled myriad commander travel claims, causing reimbursement of erroneous claims, and payment of unclaimed fees, which led to recovering thousands of government dollars, and command accountability and peace of mind.

oI implemented travel process flow chart to enable entire team to standardize execution of travel coordination and trip close out to expedite continuity of services.

Email: ******.******@*******.*** Mobile: 813-***-****

DEPARTMENT OF THE ARMY

Stuttgart, Germany

Executive Assistant to the Staff Judge Advocate/Dir. of Plans, Policy, & Operations 8/2006 – 12/2011

Headquarters United States European Command

Prepared, reviewed and distributed error free executive level correspondence. Identified, coordinated, and evaluated administrative requirements to establish and administer internal controls, management plans, and practices to include providing training and development to front office support staff. Managed multiple executive and facility calendars; scheduling meetings, travel, preparing and briefing presentations. Served as lead timekeeper for 60 employees I over 30 countries. Conducted comprehensive cost assessment to maximize impact of limited travel resources, reducing costs by 27%. Organized and managed budget and planning for several pivotal conferences, which solidified their success and long-term favorable impact on strategic legal engagements. Supported training and administrative functions in the establishment of newly formed command.

oI improved accuracy and validity in civilian time keeping by drafting, vetting and implementing time and attendance standard operating procedure which normalized the reporting process for compensatory time for travel. Developed tools and instituted meticulous records keeping that afforded a 30% reduction in compensatory time for travel claims.

oI solely established “one-stop shop” for official travel, steam lining the travel process, which resulted in elimination of redundancies and $60,000 in civilian pay savings.

THE WHITING-TURNER CONTRACTING COMPANY

Fort Lauderdale, Florida

Assistant Project Manager 9/2005 – 2/2006

Interpreted blueprints to assess project needs, methods and materials; developed complete scopes of work. Formulated, justified and executed budget and establish measurable objectives and completion schedules. Negotiated bids prices and terms., issue subcontracts. Directed progressive inspections of construction operations and safety for compliance with specifications and regulations. Simultaneously managed multiple contracts with multi-million dollar budgets, to include scope determinations, contract modifications, supplemental agreements, requests for information and progressive payments. Supervised contractor performance and analyzed progressive requests for payments for accuracy and validity. Ensured project specifications, milestones and terms and conditions of contract are met for on time on schedule project completion. Coordinated daily with procurement team, and clients to resolve field, design, material, scheduling and product issues.

oI managed completion of multimillion dollar residential interior and exterior finishes contracts on time and within budget.

oI processed and validated 50 error free subcontractor payments.

Project Engineer 11/2001 – 9/2005

Researched and interpreted state and local code regulations and requirements to ensure construction compliance. Prepared solicitation documents for pricing for project material and service procurement; drafted contract specifications, scopes of work and provisions. Supervised procurement and delivery of vital long lead materials using internal tracking system. Performed all fiscal functions required for contract execution; to include billing receivables, progressive subcontractor payments and miscellaneous, payables. Fostered positive, productive working relationships between subcontractors

oI improved relationships and communication facilitated problem and discrepancy resolution among the entire project team, including the project developer, architect, and engineers, considerably reducing customer concerns and greatly enhanced customer relations.

Office Manager 1/1998 – 10/2001

Facilitated the execution and management of subcontracts by tracking status through to completion. Centralized, managed and tracked blue prints and contract administration and compliance records. Created a suspense tracking. Collected all closeout documentation. Developed and maintained an office filing system that supported efficient and consistent distribution of project communications. Served as the primary point of contact for essential office functions such as: shipping and tracking of all office packages, composing and distributing all office correspondence, ordering office supplies, maintaining office equipment and receiving and directing all incoming telephone calls. Organized innumerable conferences and meetings; schedule appointments, contact attendees, arrange for the use of venues and contract for all necessary services. Produced project status reports from internally collected and entered data.

oI evaluated and implemented changes in management policies that resulted in significant improvements to overall effectiveness; centralized tracking and update procedures for project plans, submittals, contract and insurance logs.

oI saved countless man-hours by eliminating unnecessary duplication in system reporting.

PROFESSIONAL TRAINING / CERTIFICATIONS

Manager as Leader Course – 2015, Fundamentals of Successful Project Management – 2015, Project Management for Office Professionals – 2014, Civilian Leadership Basic Course – 2013, Microsoft Office Suite 2010 Certifie

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