Veronica R. Navarro
Jersey City, NJ 07306
SKILLS
•Highly conscientious and dependable professional able to deliver on time
•Proficiency using MS Word and Excel
•Working knowledge of PowerPoint
•ICDL (International Computer Driving License) Start certified
•Accurate and timely transcription of audio and digital dictation
•Possesses a thorough knowledge of office methods, practices and procedures, and the operation of various office equipment
•Performs general office support functions
•Creates and maintains efficient and effective filing systems and databases utilizing Word and Excel
•Speaks and writes clearly and effectively
•Works collaboratively with colleagues to achieve organizational goals, while remaining light-hearted and maintaining a sense of humor
•Takes ownership of all responsibilities and honors commitments
•Establishes and maintains productive partnerships with clients
WORK EXPERIENCE
Transcriber – Freelance September 2016 - present
Editorial Assistant - Freelance January 2014 - present
United Nations Headquarters, New York September 2000 - December 2013
Editorial Assistant December 2009 - December 2013
Editorial Control Section – Department for General Assembly and Conference Management
•Screened documents and sales publications submitted for editing
•Registered incoming and outgoing texts in the electronic document tracking system (e-Doc)
•Assisted Chief of Section in assigning incoming jobs and tracking the workflow
•Provided reference assistance to language staff, contacting other United Nations offices and permanent missions, as necessary
•Maintained the Section’s reference collection of United Nations documents, publications and other reference materials
•Compiled statistics on the output and workflow of the Section
•Ensured that all staff in the Section, including temporary staff, had basic computer equipment, software, and telephone and e-mail services; took charge of all arrangements connected with this task
•Provided basic computer technical support to all staff in the Section; performed basic trouble-shooting functions in a timely manner; maintained contact with the Information and Communications Technology Section (ICTS) and reported problems to the Help Desk, when required
•Performed general office support functions for the Section, using IMIS to requisition supplies and maintained attendance records
•Rotated in night duty and performed overtime work as requested by the Chief of Service
•Trained and guided temporary and junior staff in handling the functions of the Front Desk
•Carried out other tasks requested by the Chief of Service and the Chief of Section
•Managed and coordinated social activities within the Section
Editorial Assistant January 2009 - December 2009
Official Records Editing Section – Department for General Assembly and Conference Management
• Registered incoming and outgoing texts in the electronic document tracking system (e-Doc)
• Provided reference assistance to language staff, contacting other United Nations offices and permanent missions, as necessary
• Maintained the Section’s reference collection of United Nations documents, publications and other reference materials
• Compiled statistics on the output and workflow of the Section
• Ensured that all staff in the Section, including temporary staff, had basic computer equipment, software, and telephone and e-mail services; took charge of all arrangements connected with this task
• Provided basic computer technical support to all staff in the Section; performed basic trouble-shooting functions in a timely manner; maintained contact with the Information and Communications Technology Section (ICTS) and reported problems to the Help Desk, when required
• Performed general office support functions for the Section, using IMIS to requisition supplies and maintained attendance records
• Carried out other tasks requested by the Chief of Service and the Chief of Section
Editorial and Desktop Publishing Assistant/Editorial Clerk/Text Processor
September 2000 – December 2008
English Text-Processing Unit – Department for General Assembly and Conference Management
• Produced camera-ready documents for reproduction by formatting complex documents in desktop publishing layout
• Performed proof-reading functions, ensuring that changes had been incorporated as marked in the draft copy and alerting the responsible authority if obvious errors or discrepancies were found in the translated text
• Transcribed audio and digital dictation of summary and verbatim records, parliamentary documents, and translations
• Took responsibility for final verbatim records
• Assisted and replaced the Assistant Supervisor, when needed
• Trained and guided temporary and junior staff in the processing of basic and more complex documents
• Rotated in day and night shifts, as well as weekend on-call duties, as needed. Performed overtime work whenever necessary.
• Provided text-processing services to the Security Council and General Assembly, as needed
Executive Secretary June 1973 – August 2000
Resins Incorporated/RI Chemical Corporation
• Assisted my superior in the execution of his functions, first as Vice-President and Technical Director (1973-1980) and then as President, CEO and Chairman of the Board (1980-2000), and in the various positions he held in extracurricular associations
• Provided administrative support to my superior by receiving and escorting his visitors; placing and receiving telephone calls; managing his daily calendar; organizing meetings (internal and external); booking all travel arrangements; and completing other tasks assigned to me from time to time
• Received, logged and sorted all incoming and outgoing correspondence; routed and referred correspondence to the relevant company officers and/or department managers and supervisors
• Maintained a system of keeping tab of pending matters and following up the status and results with the relevant managers or supervisors
• Transcribed live dictation (taken in Gregg shorthand) of notes, letters, memoranda, and reports
• Drafted replies to internal memorandums and other communications
• Reviewed and ensured the correctness of all communications bearing my superior’s signature for format, grammar and spelling
• Provided support for extracurricular activities, such as room reservations, meal selections, preparation and collation of meeting/workshop/conference materials
• Provided support for the organization of conventions/conferences chaired by my superior, such as Rotary Club conventions, Association of Southeast Nations Chemical Industries Club conferences, Philippine Productivity Council conferences, Power Patrol launches, and other tasks that were assigned to me
• Replaced the technical librarian whenever she was absent or on leave
EDUCATION
BA in English and Secretarial Administration – Saint Louis University, Philippines
Graduated Cum laude
REFERENCES AVAILABLE UPON REQUEST
E-mail: ***********@*****.***