Customer Service Front Office
Resume:
Karen Smith
Las Vegas, Nevada 89115
Email: *.*****@****.***
Phone: 702-***-****
To obtain an employment where I can provide excellent customer service, apply my interpersonal skills and gain valuable experience to further my career goals in the area of customer service.
EDUCATION
Mojave High School
Graduated: Summer 2002
SKILL SET
Great interpersonal skills
Committed to providing excellent customer service
Personable and committed to customer satisfaction
Dependable, punctual and courteous
Read, Speak and Write Spanish/English Fluently
WORK EXPERIENCE
Ed Bernstein & Associates
June 2015- Current
500 s. 4th st
Front desk Representative
. Forward faxes to appropriate personnel
. Transfer phone calls appropriately
. Close work comp and PI files
. Greeting and servicing customers
September 2013 – March 2014
Brysons Law Firm
7730 West Sahara Avenue
Las Vegas, NV 89117
Front Desk Receptionist
Handled customer phone calls in an effective manner
Assisted in writing opening brief statements
Prepared daily reports
Filed legal documents
Greeting and servicing customers
January 2013 – September 2013
Michael Harker Law Office
5040 Edna Avenue
Las Vegas, NV 89105
Receptionist
Prepared Modification and bankruptcy files
Scheduled and set appointments
Handled customer service issues over the phone effectively
Performed cash reconciliation
Completed accounts payable and receivable functions
February 2010 to January 2011
Big Apple Dental
4015 E. Sunset Rd
Las Vegas, NV 89104
Front Office Clerk
Verified health insurance
Handled customer phone calls effectively
Filed and scheduled appointments
September 2006- September 2010
El Dorado Medical Center
1905 Civic Center
Las Vegas, NV 89030
Medical Front Office Clerk
Assisted in Scheduling appointments
Verified patient insurance
Assisted in processing patients at arrival
Filed medical documents
Assisted in Bilingual interpretation
January 2005 – August 2006
Farmers Insurance
2829 S. Rainbow Blvd.
Las Vegas, NV 89146
Insurance Clerk
Assisted customers with inquiries
Resolved Potential Customer Service Issues
Handled accounts receivable
August 2003 – July 2004
Kenneth Sheehan Law Offices
900 Karen Avenue
Las Vegas, NV 89109
Front office clerk
Handled Customer phone calls in an effective manner
Handled office equipment operations
Prepared daily reports
Prepared invoices
References available upon request
Contact this candidate