Administrative Assistant Customer Service
Resume:
Danette Mirabelli
Las Vegas, Nevada 89128
*******.*********@*****.***
Work Experience
William S. Skupa, Esq., 325 S. Maryland Pkwy., Las Vegas, NV 89101, 702-***-****
Secretary/Receptionist - 9/16/15 to 2/2/16
Operate multi-line switchboard (answer and transfer calls; relay messages in written form)
Calendar court dates in office case management software (ACT)
Prepare client files each week for attorney’s court appearances
Input case notes
Open/close client files
Draft pleading documents using written notes from attorney
Order discovery documents from the District Attorney’s Office Criminal Division
Process telephone intakes
Order office supplies
Run errands
Schedule Traffic Division Attorney Sessions and process Offers of Negotiation
Process correspondence notifications to client (case status, next court appearance, fine amount and due date
Order Presentence Investigation Reports from the Division of Parole & Probation
Verify case status in District, Justice and Family Courts
O'Reilly Law Group, LLC, 325 S. Maryland Pkwy., Las Vegas, NV 89101, 702-***-****
Legal Administrative Assistant/File Clerk/Runner - 11/12/12 to 6/16/15
Operate multi-line switchboard (answer and transfer calls; relay messages using Outlook) (back-up Receptionist)
Acting File Clerk (open/close client files; index/tab/file case documents)
Acting Runner (pickup/deliver case documents to Discovery Commissioner and Federal/District/Justice Court; deliver/pickup case documents/client files to attorney’s home)
Process telephone intakes and prepare incident forms for attorney’s review and determination of representation
Prepare Letters of Engagement and decline representation letters
Scan and upload case documents into ProLaw
Print/scan/upload/distribute e-filings
Create/update Excel spreadsheets detailing witnesses and discovery tools
Maintain “working” binders for attorneys (discovery tools; medical records)
Maintain Nevada Revised Statues library
Hanna Tools and Machinery, 3101 Meade Ave., Las Vegas, NV 89102, 702-***-****
Secretary - 1/5/10 to 7/5/12
Operate multi-line switchboard (answer/screen calls; verbally relay messages to owner)
Review/prioritize/relay email messages to owner
Create/update machinery/tool consignment files
Process machinery/tool/price updates to business website
Prepare invoices
Maintain List of Inventory and Prices on Excel spreadsheet
Research machinery/tooling prices using product manuals and websites
Backup cashier/customer service
The Marks Law Group, LLP (formerly Marks & Isaacson), 1120 N. Town Center Pkwy. #200, Las Vegas, NV 89144, 702-***-****
Administrative Assistant - 02/05/07 to 5/5/08; Receptionist - 6/6/05 to 6/06/06
Prepare new case files/folders
Receive invoices/statements from vendors/experts and prepare correspondence to leading insurance companies requesting payment
Operate multi-line switchboard (answer and transfer calls to recipient)
Meet and greet clients/visitors
Schedule/prepare conference room for meetings/depositions
Maintain/distribute law firm directory
Order/distribute Nevada Legal News directory
Coordinate office repairs with property management and telephone system repairs/updates with telephone contractor
Maintain neat lobby and kitchen
Order/stock office supplies
Maintain Nevada Revised Statues library
Print/sort/distribute e-filings
Receive/sort/distribute mail and deliveries
Index/tab/file case documents
Input attorney time in billing software (TABS)
Bolick & Boyer, 10785 W. Twain Ave. #200, Las Vegas, NV 89135, 702-***-****
Legal Assistant - 7/21/06 to 11/6/06
Open new client files (assign file number, research conflicts of interest)
Prepare corporate agreements, asset transfer correspondence and meeting minutes
Maintain corporate and trust books
Process Annual List of Officers’ renewals/payments
Process correspondence to Nevada Secretary of State forwarding Annual List of Officers’ renewals and payment
Clark County Assessor's Office, 500 S. Grand Central Pkwy., Las Vegas, NV 89155, 702-***-****
Senior Appraisal Technician - 4/14/83 to 11/6/03
Process mobile home/business tax payments
Update mobile home ownership records
Issue mobile home moving permits
Process tax exemptions for veterans, disable veterans, blind and widows
Process Senior Citizen Tax Rental/Rebate Program applications
Process tax exemption applications for low-income, fraternal, non-profit and religious organizations
Liaison with the District Attorney’s Office for tax exemption applications requiring additional review and final determination
Provide staff with policies and procedures
Update and order microfiche of ownership and value history records for office and outside vendors
Develop and manage database and spreadsheet files
Develop special report formats for Department of Taxation mandated by Nevada Revised Statutes
Research and assemble tax assessment data from various tax rolls
Prepare and type correspondence from drafts and notes
Review reports for accuracy and make corrections as required
Keep reference and training material updated
Process tax abatement calculations
Provide tax refund data to the Treasurer's Office
Enter data to provide accurate assessment information
Process segregated tax bills
Determine if property acquired by utility company should be locally or centrally assessed
Operate a variety of office machines including a photocopier, typewriter, facsimile machine, microfiche machine, microfilm machine, scanner, printer and computer
Education
St. Anne Catholic Grade School and Bishop Gorman High School in Las Vegas, Nevada
Skills
MS Word, Works, Excel, Access, Outlook, OpenOffice, MS Windows, Dreamweaver3, FileZilla, Internet Explorer, Mozilla Firefox, 55wpm, PCLaw, Prolaw, Tabs, 10-Key
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