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Administrative Assistant Customer Service

Location:
Las Vegas, NV
Salary:
12.00
Posted:
January 26, 2017

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Resume:

Danette Mirabelli

**** ******* ******* *****

Las Vegas, Nevada 89128

acyhxh@r.postjobfree.com

702-***-****

Work Experience

William S. Skupa, Esq., 325 S. Maryland Pkwy., Las Vegas, NV 89101, 702-***-****

Secretary/Receptionist - 9/16/15 to 2/2/16

Operate multi-line switchboard (answer and transfer calls; relay messages in written form)

Calendar court dates in office case management software (ACT)

Prepare client files each week for attorney’s court appearances

Input case notes

Open/close client files

Draft pleading documents using written notes from attorney

Order discovery documents from the District Attorney’s Office Criminal Division

Process telephone intakes

Order office supplies

Run errands

Schedule Traffic Division Attorney Sessions and process Offers of Negotiation

Process correspondence notifications to client (case status, next court appearance, fine amount and due date

Order Presentence Investigation Reports from the Division of Parole & Probation

Verify case status in District, Justice and Family Courts

O'Reilly Law Group, LLC, 325 S. Maryland Pkwy., Las Vegas, NV 89101, 702-***-****

Legal Administrative Assistant/File Clerk/Runner - 11/12/12 to 6/16/15

Operate multi-line switchboard (answer and transfer calls; relay messages using Outlook) (back-up Receptionist)

Acting File Clerk (open/close client files; index/tab/file case documents)

Acting Runner (pickup/deliver case documents to Discovery Commissioner and Federal/District/Justice Court; deliver/pickup case documents/client files to attorney’s home)

Process telephone intakes and prepare incident forms for attorney’s review and determination of representation

Prepare Letters of Engagement and decline representation letters

Scan and upload case documents into ProLaw

Print/scan/upload/distribute e-filings

Create/update Excel spreadsheets detailing witnesses and discovery tools

Maintain “working” binders for attorneys (discovery tools; medical records)

Maintain Nevada Revised Statues library

Hanna Tools and Machinery, 3101 Meade Ave., Las Vegas, NV 89102, 702-***-****

Secretary - 1/5/10 to 7/5/12

Operate multi-line switchboard (answer/screen calls; verbally relay messages to owner)

Review/prioritize/relay email messages to owner

Create/update machinery/tool consignment files

Process machinery/tool/price updates to business website

Prepare invoices

Maintain List of Inventory and Prices on Excel spreadsheet

Research machinery/tooling prices using product manuals and websites

Backup cashier/customer service

The Marks Law Group, LLP (formerly Marks & Isaacson), 1120 N. Town Center Pkwy. #200, Las Vegas, NV 89144, 702-***-****

Administrative Assistant - 02/05/07 to 5/5/08; Receptionist - 6/6/05 to 6/06/06

Prepare new case files/folders

Receive invoices/statements from vendors/experts and prepare correspondence to leading insurance companies requesting payment

Operate multi-line switchboard (answer and transfer calls to recipient)

Meet and greet clients/visitors

Schedule/prepare conference room for meetings/depositions

Maintain/distribute law firm directory

Order/distribute Nevada Legal News directory

Coordinate office repairs with property management and telephone system repairs/updates with telephone contractor

Maintain neat lobby and kitchen

Order/stock office supplies

Maintain Nevada Revised Statues library

Print/sort/distribute e-filings

Receive/sort/distribute mail and deliveries

Index/tab/file case documents

Input attorney time in billing software (TABS)

Bolick & Boyer, 10785 W. Twain Ave. #200, Las Vegas, NV 89135, 702-***-****

Legal Assistant - 7/21/06 to 11/6/06

Open new client files (assign file number, research conflicts of interest)

Prepare corporate agreements, asset transfer correspondence and meeting minutes

Maintain corporate and trust books

Process Annual List of Officers’ renewals/payments

Process correspondence to Nevada Secretary of State forwarding Annual List of Officers’ renewals and payment

Clark County Assessor's Office, 500 S. Grand Central Pkwy., Las Vegas, NV 89155, 702-***-****

Senior Appraisal Technician - 4/14/83 to 11/6/03

Process mobile home/business tax payments

Update mobile home ownership records

Issue mobile home moving permits

Process tax exemptions for veterans, disable veterans, blind and widows

Process Senior Citizen Tax Rental/Rebate Program applications

Process tax exemption applications for low-income, fraternal, non-profit and religious organizations

Liaison with the District Attorney’s Office for tax exemption applications requiring additional review and final determination

Provide staff with policies and procedures

Update and order microfiche of ownership and value history records for office and outside vendors

Develop and manage database and spreadsheet files

Develop special report formats for Department of Taxation mandated by Nevada Revised Statutes

Research and assemble tax assessment data from various tax rolls

Prepare and type correspondence from drafts and notes

Review reports for accuracy and make corrections as required

Keep reference and training material updated

Process tax abatement calculations

Provide tax refund data to the Treasurer's Office

Enter data to provide accurate assessment information

Process segregated tax bills

Determine if property acquired by utility company should be locally or centrally assessed

Operate a variety of office machines including a photocopier, typewriter, facsimile machine, microfiche machine, microfilm machine, scanner, printer and computer

Education

St. Anne Catholic Grade School and Bishop Gorman High School in Las Vegas, Nevada

Skills

MS Word, Works, Excel, Access, Outlook, OpenOffice, MS Windows, Dreamweaver3, FileZilla, Internet Explorer, Mozilla Firefox, 55wpm, PCLaw, Prolaw, Tabs, 10-Key



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