Sales Human Resource
Resume:
FRANCIS J. SBALCHIERO
South Chicago Heights, Illinois 60411
Email Address: acyhuq@r.postjobfree.com
Cellular: 708/751-1294
Thursday, January 26, 2017
Eaglesong Staffing
ATTN: Human Resources Recruiter
RE: SALES SUPPORT at eaglesong staffing~ tinley park, illinois ~ position
Dear Eaglesong Recruiter,
Hello! My name is Frank Sbalchiero. In response to this most recent opportunity, please find attached this Letter of Interest and accompanying Résumé. At all places of employment I’ve been in involved in what is now known as 6s, Kaizen, Six Sigma, Continuous Improvement, Root Cause Analysis, Lean Mfg., and OEE. I believe the following personal and professional attributes would be of significant contribution to this position! Allow me to detail a few of my personal and professional attributes…
I was formerly employed as Warehouse Supervisor for Overdoors of Illinois, a garage door distribution center located in Homewood, Illinois. In this capacity, I was responsible for all human resource issues as well as prioritizing all aspects of Warehouse schedules and functions including all projects, which did include the creation/fulfillment of customer order(s) and I frequently interacted directly with vendors and customers regarding the particulars of their order(s)/potential order. A vital responsibility of mine as inside sales/support was to do follow ups plus to answer(phone/walk-in) any (potential) customers’ questions or concerns, also do quotes, generate or close a sale. Projects were varied; many were intricate and required significant skillful planning, management and execution.
I was responsible for sole inventory-control/purchasing of stock, and special order items maintaining appropriate inventory levels based on seasonal requirements taking into further consideration any possible budgetary concerns. Commensurately, I would coordinate a significant amount of vital communication/activities such as the status of P.O. information, pricing, delivery, shipping and receiving information interacting with other Company personnel and Vendors gathering all information and/or actions taken for Outside/Inside Sales and the customer, plus the expediting of orders. I further created manual documents/spreadsheets (computer/software programs not available to Warehouse Dept. at Overdoors) to regularly assist Warehouse and Company personnel with the tracking and retrieval of the numerous stock and special order (OBSOLETE) inventory. I possess proficient telephone skills and computer skills and knowledge of MS Office(Suite)(Word, Excel) WMS, and PDF applications along with the operation of all office equipment.
My unifying philosophy helped develop the Warehouse as an efficient and effective environment; a cohesive unit aided the seamless transition of daily/weekly projects. Warehouse personnel not only regularly met or exceeded projected timeframes but the expectations of the customer as well. In addition to prioritizing and preparing customer orders, the Warehouse also assisted Installation personnel by ensuring the accurate loading of completed projects within Installers’ vehicle.
I represented effective motivational, cohesive leadership and liaison with Overdoors Warehouse personnel as well as the Union-represented Kenwal Steel personnel through positive feedback and coaching. Warehouse Personnel were regularly apprised and implemented (new) safety measures acquired at Company monthly Safety Meetings, which resulted in a low Department incident rate. My efficiency in awareness and application of all safety initiatives at Kenwal Steel resulted in regular contributions of new ideas among peers and staff based on observation and/or suggestion, correction of any possible discrepancies that arose in production, quality and/or safety for the shift.
FRANCIS J. SBALCHIERO
3308 Lynwood Drive
South Chicago Heights, Illinois 60411
Email Address: acyhuq@r.postjobfree.com
Cellular: 708/751-1294
Thursday, January 26, 2017
Eaglesong Staffing
ATTN: Human Resources Recruiter
RE: SALES SUPPORT at eaglesong staffing~ tinley park, illinois ~ position
I demonstrate mature interpersonal skills communicating, interacting and collaborating very well with a broad-range of internal and external contacts. Establishing a solid rapport provides an invaluable link for smooth operations serving to negate or minimize complications. This personal philosophy resulted in serving the needs of my company, vendors, staff, co-workers and customers on a regularly positive basis, and I am proud to have established a solid reputation with each individual/ organization and never missing a specific deadline.
I exhibit excellent research and creative problem-solving instincts having brought to resolution all major difficulties confronted. Overdoors examples: My department ensured the quality and accurate preparation of Warehouse-related documents plus overseeing all shipping and receiving duties of the warehouse. Kenwal Steel examples: handling (Union) Grievance disputes; maintained quality control; prioritized and coordinated Maintenance machine repair regularly suggesting temporary, safe alternatives avoiding production interruption prior to permanent repair; managed human resource issues; and fulfilled staffing shortages.
I possess valuable tools and experience that would well translate to this Department and Position. I am an organized, detailed, dedicated, motivated(goal), diligent, customer service/support orientated individual who takes pride in quality performance, ensuring professional conduct for self. I strive to meet goals but equally needs. I am always seeking the most effective,efficient plus the best possible way or ways to achieve whatever goals or outcome is presented before me. I am additionally a most adaptable individual, a self-starter and a team player! Lastly, I possess an excellent attendance record.
I meet the high standards of my organization by simply living up to my own I look forward to continuing our discussion – and ultimately contributing – to furthering the vision and goals of the this position. I look forward to speaking with and ultimately meeting you and or other members of EAGLESONG STAFFING!
Sincerely,
Frank Sbalchiero
Attachment (Résumé)
P.S. Thank you for taking the time to review my cover letter. I sincerely believe I am a perfect fit for this position and your company! I welcome the opportunity to prove this to you by scheduling an interview at your convenience. Please call me at 708-***-****! I look forward to speaking with you and thanks again for your consideration.
FRANCIS J. SBALCHIERO
3308 Lynwood Drive
South Chicago Heights, Illinois 60411
Email Address: acyhuq@r.postjobfree.com
Cellular: 708/751-1294
OBJECTIVE: To be a member of a respected organization with vision and growth potential!
PERSONAL SUMMARY
I am a fitness-active individual having engaged in martial arts and achieved my black belt. I am also an amateur power-lifter and have achieved awards that include 1st and 2nd Place in numerous competitions.
>> FROM 2008 TO THE PRESENT I HAVE BEEN TAKING CARE OF AN AILING PARENT/ ESTATE ALONG WITH DOING CONSTRUCTION CONSULTING &HOME REMOLDELING AND MAINTENANCE REPAIRS!
I Overdoors of Illinois - 601 Ridge Road; Homewood, Illinois. 05/02 – 12/08
An independently-owned commercial and residential garage door company.
Warehouse Supervisor Company downsized when the housing market went out.
Hired, trained, oriented, monitored, coached, developed and evaluated plus rewarded, and including all disciplinary actions, for a staff of fifteen (15) individuals and assigning subsequent duties, plus preparing both weekly and daily(Labor)schedules, conducted weekly meetings/safety first practices (encouraging group and individual involvement), plus managing all human resource issues and warehouse projects. Responsible for the purchasing of inventory, plus the status of purchase orders, ((I)/company created and or customer ordered) plus the daily operations of the Warehouse which consisted of but not limited to:
» Inventory purchase/control, disposition and maintenance plus actual physical (cycle) counts of regular and specialty stocked items, ordering as necessary ensuring availability to Commercial and Residential Service and Installation Departments. Independently developed record-keeping documentation(spreadsheets) for availability and quantity of these items.
» Inventory maintenance/purchase through accuracy and control, plus cost assements of regularly stocked/specialty ordered items necessary for the Residential and Commercial departments, plus Counter Sales, with seasonal and budgetary concerns.
» Inside Sales responsibilities, cold calling, follow-ups, quotes, customers complaints.
» Participated in monthly Company meetings with Sales, Service, Installation and Management.
» Coordinate with Outside Sales availability of inventory, product and delivery details.
» Responsible for the timely coordination, scheduling, tracking of all Deliveries, Shipping and Receiving, along with Storage, plus all Pick-ups, Packaging and Returns. Plus reporting delivery delays and investigating any complaints and or claims.
» In charge of ensuring all Received stock and specialty items are correct as ordered, e.g., quality assurance, quantity, size, dimension, color and hardware, working along w/warehouse staff,(safe) loading and unloading company,customer and manufacturers(Vendors) vehicles.
» Effective problem-solving skills performing regular following-up with customers and vendors and affecting the resolution of confronted conflicts, i.e., any incorrect, damaged or missing items, as necessary, plus documenting all discrepancies, including daily and monthly reports.
» Ensuring aforementioned pieces for any given job are compiled and complete in anticipation for Installation and/or Service. Strongly Technically and Mechanically inclined.
» Implemented and maintained preventative maintenance, housekeeping routines, Industrial quality(OSHA) and safety policies and procedures.
Résumé Page 2 of 3
FRANCIS J. SBALCHIERO
3308 Lynwood Drive
South Chicago Heights, Illinois 60411
Email Address: acyhuq@r.postjobfree.com
Cellular: 708/751-1294
EXPERIENCE (contd.)
II Kenwal Steel Company - 201 Mississippi Street; Gary, Indiana. 12/01 – 05/02
A family-owned steel slitting plant. Company was moving and was not going to keep the third shift.
» Hired as a (Working) Shift Production Supervisor for the midnight shift personnel, supervising 15 – 20 diverse union employees, including maintenance dept. Responsible for ensuring all aspects of productivity and quality (inspecting all customers material), plus safety procedures were followed, coordinating with sales to produce a high-quality customer order within a specified deadline. Additionally responsible for making sure schedules were followed, plus production goals (along with production reports) were met or exceeded, ensuring that the quality guidelines of the ISO9001 and QS9000 were followed and maintained. Carried all out supervisory responsibilities including some purchasing, training of new shop employees, conducted weekly meetings, prepared on-line shift payroll plus managed all human resource issues for the shift. Implemented and maintained preventative maintenance and safety routines. Monitored daily forklift inspection forms and requested repairs when necessary. I further possess the thorough knowledge of the use of calipers and micrometers.
» Assisted in Shipping and Receiving Departments/InsideSales – familiar with inner-department workings, forms(BOL’s) and paperwork, gathering customers’ orders, and loading and unloading of all types of semi-trailer trucks.
III Sun Steel Company - 2600 Euclid Avenue; Chicago Heights, Illinois. 10/89 - 12/01 A family-owned steel slitting plant. New management position.
» Experienced on operating packaging lines. Operated banding line equipment for one (1) year. Have operated pull-through and loop slitters for eleven (11) years. In charge of a 3 man slitter machine crew, responsible for inspecting customers material making sure all (ISO9000) quality and safety procedures were adhered to. Additionally responsible for high-quality of productivity and production plus making sure schedules were followed and maintained plus production goals (along with production reports) were met or exceeded. Also have excellent knowledge of the setup of the arms and heads for the running of these machines, mainly Stamco slitters. I am very familiar with performing set-ups through the use of a computer print-out, with the use of an Alphabet System as well as a color-coded system on the older pull-through slitters. I am also familiar with the operations of the leveling and embossing machines. Assisted in Shipping and Receiving Department
» I functioned as Union Steward active in contract negotiations and Safety Officer. Implemented preventative maintenance and safety routines, involved in weekly meetings. Trained new shop employees. Familiar with ISO9000 Quality control procedures at shop level. Certified under Powered Industrial Truck Operator’s Permit for Sit-Down Rider (Gas) forklift operation.
IV Joseph Construction Company - 3250 Glenwood-Dyer Road; Lynwood, Illinois. 9/16/80 - 9/27/89
Owner decided to function only as a general contractor and farm out the management functions.
Performed primarily laborer duties for six (6) years. The following two (2) years encompassed the management aspect of the field. The beginning dealt with the running of smaller job sites then respectively graduated. Prior to that time acted as Assistant Superintendent on approximately three (3) buildings within the Triton College development. I was responsible for the ordering of materials and punch list completion in addition to the organization of all sub-contractors, carpenters and laborers. Performed as a Carpenter Helper as well as performing rough carpentry without direct supervision. Additionally capable of reading and interpreting architectural/mechanical blueprints, performed finished carpentry work under the supervision of journeyman Carpenter(s). Knowledge of housing/commercial development work such as drywalling, hanging of doors, hardware, flat work and curb work. Working knowledge of the Construction Trades.
Résumé Page 3 of 3
FRANCIS J. SBALCHIERO
3308 Lynwood Drive
South Chicago Heights, Illinois 60411
Email Address: acyhuq@r.postjobfree.com
Cellular: 708/751-1294
EDUCATION :
Attended Crete-Monee High School
Dates: September 1972 - June 1976
Attended Prairie State College
Dates: 1976 – 1977 ~ Liberal Arts.
1986 - Participated in a mechanical blueprint reading course at the Purdue-Calumet extension in Hammond, Indiana. This course was successfully completed.
1987 - Participated in an advanced blueprint reading course held at Joseph Construction Company. This course was sponsored by South Suburban College and was instructed by a company Estimator. This course was successfully completed.
REFERENCES
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