Bikshipta Mishra
Pleasanton, CA, 94566
Cell: 925-***-****
Email: *********.******@*****.***
Experience:
Huawei Technologies R&D USA. July-2016 till Date
Operations Analyst
Support Business operations to enhance efficiency and productivity.
Focussed on streamlining processes, providing solutions to improve tools.
Monitor Budget and expense control.
SLA Reporting
Portfolio dashboard reporting to the senior management for strategic decision making.
SOW review.
Performing industry research and analysis to inform operational excellence initiatives
Applying best practices for operational excellence across all programs and initiatives
Creating templates, standards, processes, and procedures necessary to produce deliverables
Supporting team meetings, working groups, governance teams, and other meetings with key stakeholders
Developing meeting materials to include presentations and agendas, as well as capturing notes to support follow-up and implementation.
Developing business evaluation frameworks to support the prioritization and execution of operational improvement initiatives
Supporting ad hoc projects for executives, corporate requests, and special events
Safeway Inc. Dec 2015- June-2016
Project Manager
Specialties: Program Management/Project Management/PMO
Coordinate internal resources and third parties/vendors for the flawless execution of projects
Ensure that all projects are delivered on-time, within scope and within budget
Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
Ensure resource availability and allocation
Develop a detailed project plan to monitor and track progress
Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
Measure project performance using appropriate tools and techniques
Report and escalate to management as needed
Successfully manage the relationship with the client and all stakeholders
Perform risk management to minimize project risks
Establish and maintain relationships with third parties/vendors
Create and maintain comprehensive project documentation
Project Governace-Tracking deadlines, deliverables, resources and timelines
Project Documentation and Archives- ensure documentation, supporting materials, and project plans are updated and readily available for internal teams and senior leaders
Compile and document the project artifacts and upload to the SharePoint site.
Update project plan with tasks, milestones, dependencies,
Help, develop, manage, and maintain project folders.
Management Dashboard creation and driving Management Reviews for Management update.
Tata Consultancy Services
Project-SAP May 2012 – June 2015
PMO Business Analyst
Responsible for tracking and monitoring progress of project office as well as coordinate delivery dates
Perform responsibilities like maintaining existing departmental and the policies and procedures of project office
Generate, update and improve project strategies and methodologies
Handled tasks like reviewing, maintaining and highlighting the changes in project plan
Prepare and maintain weekly and monthly project status reports
Maintain fiscal systems for the purpose of recording, forecasting, monitoring and budgeting project expenditure
Assist Project Managers and Program Managers in handling daily activities
Supported project lead in creation of the Project Brief to be reviewed at project kick-off meetings.
Help plan kick-off meetings and assist in ensuring all team members are present and any relevant materials are distributed before/during meeting.
Help, develop, manage, and maintain project folders and manage sharepoint sites.
Assist in preparing and developing client and internal meeting agendas and summaries following each meeting.
Support project lead in maintaining budgets, internal resource needs and ensure all support documentation is logged and distributed to the applicable project team.
Ensure all Outlook calendar items are up-to-date for each project (e.g. Mid Points, Final Check Points, etc.)
Direct client contact/communication as an when required.
Revenue Calculation & Posting, Invoicing, Reconciliation, cost accrual calculation, budgeting, forecasting, Weekly Project Reporting, Management Dashboard creation and driving Management Reviews for Management update.
Organization: Tata Consultancy Services ltd
Project-The Neilsen Company Dec 2010 to April-2012
Delivery Assurance and PMO
Responsible for assisting PMO Lead in handling program levels issues, change request and risks management
Ensured that the Project Management Office process and processes are kept up to date
Prepare status reports and updates the same to the Management team
Supervise and maintain master program schedule as well as PMO share point site
Coordinates with PMO lead in preparing ad hoc presentations and other essential task as required
Provide support and guidance to Business Analyst and Project Managers with the help of Lead PMO
Review deliverables at the final stage /phrase of the project.
Ensured SDLC documentation is completed as per the standards defined
Review Project Plan, Contract review, Perform Audits, Perform Risk Review with the operations team,
Organize and impart iQMS trainings
Organization: Tata Consultancy Services ltd
Project-Deutsche Bank Dec 2005 to Nov-2010
Collateral Management Valuations Analyst and Business Analyst
CMV Analyst
Provide valuation statements to clients on Trades, like derivative swaps, options, FX, etc. and Securities, like bonds, funds, etc. The valuations are Marked-to-Market and they are sent to the clients via the db-Valuation application which generates and emails the valuation statements to the clients.
Solve client queries regarding Marked-to-Market values
Price Analysis of Securities received from the Market and Traders and perform a 4 eyes check to ensure that the statements are delivered with accuracy. Handling issues and queries regarding any discrepancy in the statement received by the price sources.
Setting up of New Request according to the specification laid down by the clients with respect to the portfolio of securities they hold.
As a Subject Matter Expert in Securities I hold the responsibility to provide training and assessment for New Joiners.
Functional Testing of Application in case of Change Management and up gradation of Application and ensure that it meets all the Functional Requirements.
To ensure that the processing of Securities adheres to all the quality norms specified by the Client.
Providing the Client with MIS reports status on a Daily/Weekly/Monthly basis.
To ensure that all mails sent by the client is responded and there is no back log.
Deal with priority clients on special requests
Procuring prices from external price sources viz. Bloomberg and Reuters
Business Analyst
Requirement finalization for enhancements with multiple process owners.
Requirement documentation
Designing of formal and structured test cases including creation of test scenarios to ensure that
the processes and required system functionality are thoroughly tested and validate
implementation of intended business requirements.
Monitoring, reporting and analyzing the system bugs vis-a-vis the designs and deploy fixes
User Acceptance Testing (UAT) and Checking System functional behavior against Specifications.
UAT testing: Preparation of Test Case, Test Reports, and interacting with the Test Planners, charting daily UAT calls to discuss UAT bugs and issues with IT teams and clients.
Contributing in senior management review meetings to take strategic decisions on process development.
Preparing training manuals.
Performing 4 eye checks for new and existing requests set ups, prices, tolerance check, client details validations,.
Preparation of training manuals and procedures for training for end users along with planning and
coordination for the implementation of the solution for end users.
Core Competencies:
Strong knowledge of the MS Office application suite, with emphasis on Excel & PowerPoint
Exceptional organizational skills, attention to detail, and follow-up
Experience with the fundamentals of program/portfolio governance, including compliance with project management methodology, adherence to financial policies, and instantiation of best practices
Experience with the creation, configuration & management of SharePoint 2010/2013 site collections, sub-sites, features and functionality
Monitor the progression of projects through the project lifecycle, identify gaps/risks/issues, and prepare management reporting
Advance knowledge of building projects and supporting infrastructure
Excellent communication and interpersonal skills
Critical thinking skills and ability to work under pressure
Organized approach to solve problem with good decision- making skills
Comprehensive knowledge of using desktop computers and removable media drives
Ability to work independently and as a team member
Strong time management and organizational skills
Multi tasking skills and ability to meet deadlines
Computer Skills:
MS-Office: Word, Excel, Power point, Outlook, Project
Sharepoint
Webex
Proficient with the SDLC (systems development lifecycle) and ITIL (Information Technology Infrastructure Library)
Summary of Qualifications:
Masters degree in Business Administration
Utkal University, Orissa, India in the year 2005
Certifications:
ITIL foundation course in 2014
Reference:
Will be furnished upon request