Sales Manager
Resume:
Ben D. Hardy
**********@*****.***
Parts Development and SALES / MARKETING PROFESSIONAL
“SPECIALIST IN SALES, RAPPORT BUILDING AND COMMUNICATION SKILLS”
Highly accomplished, disciplined and high-energy professional with greater than 26 years of training and management experience. Seeks Sales Management position, Parts management position or training position with a dynamic company that welcomes fresh ideas, initiative, dedication and experience.
AREAS OF EXPERTISE
*Sales and persuasion skills Automotive and Trucking Industry Experience Aircraft Flight Engineer *Marketing * Communication * Management and business planning * Networking *Proposals/Presentations
* Sales Coaching *People Skills * Training/Education Business Management Degree enrolled
EXECUTIVE PROFILE
SPECIALIZED INDUSTRY KNOWLEDGE:
National Defense Parts Director
Regional Parts Manager
Specialized expertise in negotiation, communication and public speaking
Broad knowledge of marketing disciplines, business management, management and communication with background in truck parts
Certified by IBM to teach sales, Sales Coaching, Interpersonal Management Skills, Interpersonal Communication Skills, and Tools for Training Excellence, Bringing out the Leader in you, Interactive Listening for Sales People.
PROVEN METHODOLOGY:
CRM reporting systems.
Identified, established and managed strategic relationships to leverage sales
Successfully cultivated key relationships to leverage referral base
Utilized industry expertise to effectively convey intricate proposals and presentations
Able to work remotely
DEMONSTRATED RESULTS:
Multi Dealerships success
Multi-Million dollar parts sales last 5 years
Parts contracts for 25 National Guard states
Multi Million parts deal with Pa National guard
100% to goal achievement for year 2007
105% to goal achievement for year 2008
115% to goal achievement for year 2010
112% to goal achievement for year 2006
110% to goal achievement for year 2009
Number one District sales for Navistar Defense
Multi Million dollars’ sales agreements for military equipment parts
Set up with all import and export regulations classes
120% to goal achievement for year 2003 officer recruiting
Central Florida Region ranked Top 5 % among southeastern states for 99,2000,2001,2002,2003
Central Florida Region ranked Top 5 of 89 in the Nation for mission Attainment
Recognized as Station Manager of the Quarter 5 times, Manger of the Month 6 times.
Moved to Sales trainer in July 03 to improve region results
Automotive Appraiser and Inventory Manager Florida region
Corporate Recruiter Manager
Eastern Director for Military and government Parts
Director of the Month 6 times
National Accounts Manager Navistar Defense
Bosch Power Tools Regional Accounts Manager
National Government Relations Military Manager
University of Phoenix Business Degree program major
Associates of science Degree with major in Business
CAREER PATH
Regional Defense
National Parts Accounts Manager January 2014 to Current
Develop Build and Conduct New Military Parts sales relationships. Plan growth needs with all branches of the government and military. Provide solutions to current and future issues. Show new relationships all current and future products in the field as well as in presentations at the executive levels. Work with all military members to find trends of product needs and take corrective action to fix field problems. Use Industry knowledge to find openings to increase sales nationally. Develop find and prospect new relationships that will have long term effects. Obtain Connections with Defense Logistics Agency (DLA) program mangers on company products. Set up and attend Key trade shows with customers focusing on new business. Conduct problem solving technique’s with Dealers that will increase Navistar products. Conduct cold visits on dealerships and create centers of influences for development of a national data base. Develop Marketing plans to grow future sales and drive the dealership sales to new levels. Train other outside parts salesmen on products, Pricing, Merchandising, account management with performance results. Set up national accounts for oil testing to the Air Force. Developed New customers to supply parts over national level. Supported sales objectives in new sales of Diagnostics, dealership consumable and service support tools.
Bosch Power Tools North America
Regional Accounts Manager December 2012 to January 2014
Develop and Build Solid Customer Relationships and a Parts supply chain. Design and plan area needs and growth and patterns. Work with National Headquarters to find any trends with current tool issues and to resolve customer issues. Take local dealers out into new markets and plan follow ups to grow new business in their area of operations. Show new markets to dealers and how to support brand parts. Conduct Cold sales calls while promoting the Bosch brand. Implement new repair paths in the Caribbean using new ideas while working with current customers to develop future business where none has happened before. Conduct sales training and coach with outside parts salesmen. Attended and set up national and regional shows and meetings.
Navistar Defense,
National Parts Accounts Manager August 2007 to January 2012
Conduct Cold Sales calls and meetings with new customers to find current Needs and future ones. Work with dealer principals to train parts sales staff. Implement Design and Train dealership on parts goals and track goals on yearly basis. Attend various customer locations with local salesman to discuss current problems and help with planning to gain conquest business at the local dealership level. Schedule and coordinate parts goals for each dealership and work together to reach goals on parts sales, and parts identification and conduct training with the local salesman and parts counterman. Teach and conduct sales calls with dealerships to gain access to new customers. Conduct monthly meetings with dealer principals to review goals and track goals as a team. Represent dealership teams at various activities which include support roles at parts expo; dealer visits customer sales calls supplier visits and National conferences. Drive Brand parts sales in region. Work with dealerships and customers on product parts issues. Set up inventory of dealerships to support parts needs in regions on customer needs and parts use. Supervise a small staff of account managers and account specialists, establishing and evaluating performance standards and goals and initiating hiring disciplinary and promotion actions.
.
Director of sales,
Marine Corps recruiting Dec 82 to July 04
Director of Sales for the Northern Florida, Southern Georgia region. Managed and lead a total of 210 sales trained marines (recruiters and personnel). Organized and conducted overall sales training seminars for 55 Northern Florida and Southern Georgia recruiters and conducted performance evaluations at the 3, 6 and 9 month intervals of their recruiting tour. Sales refresher and reinforcement trainer for 11 regional sales managers in Northern Florida and Southern Georgia. Supervised 11 managers on tactics to drive monthly and annual sales quotas. Planned with the recruiters and managers to develop marketing plans, sales forecasts and training plans for their offices. Instructed recruiters and mangers all aspects of selling from developing rapport to closing a sale using a need-based selling model. Served as the media and public affairs spokesman for recruiting in Northern Florida and Southern Georgia Region. Interviewed on TV and radio and contracted with regional media to secure advertising for events ranging from professional sporting events to production of commercials.
Regional sales Officer Manager
Marine Corps Recruiting
Directed and Motivated an Office to accomplish annual mission of 75 Future Officers. Training involved subjects of sales skills including cold calling techniques, sales presentations, business planning and time management. Utilized non-monetary means of motivations such as leadership and professional selling skills to drive goal attainment. Exceeded mission goal by 70%. Ensured overall mental and physical readiness for future Marine Officers to attend and complete Officer Candidate School.
Regional Sales Manager
Marine Corps Recruiting
Directed and motivated an office of 5 recruiters to accomplish annual mission of 175 recruits. Trained recruiters in all aspects of sales skills including cold calling techniques, sales presentations, business planning and time management. Utilized non-monetary means of motivation such as leadership and professional selling skills to drive goal attainment. Exceeded mission goals by 140%. Ensured overall mental and physical readiness of future marines to attend and complete recruit training. Top ranked Manager in the southern region.
Recruiter
Marine Corps Recruiting, Kissimmee.
HELICOPTER MECHANIC CH-46
NEW RIVER N.C.
Aircraft Flight Engineer KC130
Cherry Point N.C.
Aircraft Mechanic OV-10
New River N.C.
TECHNOLOGY
*MS OFFICE SUITE * POWER POINT * INTERNET
CRM Reports
RELATED CERTIFICATIONS AND TRAINING
Business management degree Phoenix university
* Professional Selling skills III IBM, Tampa FL
* Professional Selling Skills Core Achieve Global, Tampa FL
* Professional Selling Skills Applications Achieve Global, Tampa FL
* Professional Selling Skills Coaching Achieve Global, Tampa FL
* Interpersonal Management Skills Achieve Global, Tampa FL
* Interpersonal Communication Skills Achieve Global, Tampa FL
* Tools for Training Excellence Achieve Global, Tampa FL
* Bringing Out the Leader in You Achieve Global, Tampa FL
* Interactive Listening for Sales People IBM, Tampa FL
* Basic and Advanced Recruiter Course MCRD, San Diego, CA
* Basic Aircraft Maintenance Marine AFB, Chanute, IL
* Aircraft Mechanic OV-10 MCAS, New River, NC
* Aircraft Flight Mechanic MCAS, Cherry Point NC
* Aircraft Mechanic CH-46 MCAS, TUSTIN, CA
* Aircraft Flight Engineer KC130 MCAS, Cherry Point, CA
* Aircrew School NAS, Pensacola, FL
* Aircrew School UC-12B NAS, Norfolk, VA
* Aircrew Coordination Instructor NAS, Pensacola, FL
* Numerous Leadership Courses Marine Corps Bases
* Basic Recruit Marine Training MCRD Parris Island, SC
Many Navistar Parts courses and classes Naperville, IL
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate