April Clemons

***** ********* **. *******, ***** Cell: 734-***-**** acyhmf@r.postjobfree.com

OBJECTIVE

Seeking a Medical Receptionist position. Dedicated to providing excellent care to patients in an organized, friendly

and energetic manner to ensure a positive experience. Three years of customer service. Highly proficient with

electronic health records, scheduling and patient demographics.

EDUCATION

Medical Administrative Assistant Program Diploma Received

2013

Everest Institute, Southfield, MI. Presidents and Deans List. GPA 3.71

General Studies Diploma Received

Thomas M Cooley High School, Detroit, MI

Administration Information Support Certificate Received

Randolph Career Tech Center, Detroit, MI

SKILLS

Patient Scheduling Pre MRI Authorizations CPT/ICD-9 coding

Clerical Work and Phone Techniques Pre Medication Authorizations Medicaid/Medicare Billing

File Maintenance Verifying Insurance EMR E-Thomas

Keyboarding/Data Entry Patient Care and Vitals CHAMPVA

Checking eligibility Cash Handling/Bookkeeping TRICARE

Patient Charting Collection Calls CPR/HIPAA Trained

Patient Referrals Check Blood Sugar Patient Admitting

Prescription Refills EMR-Practice Fusion Prepare Charts

PROFESSIONAL EXPERIENCE

Patient Access Representative Oakwood Healthcare Systems, Dearborn MI 03/2014-Present

Greets patients and their caregivers and records pertinent information into a computer database

Records insurance information and obtains pre-approval for treatment if needed

Relays information between patients and other staff members, and provides them with updates as needed

Keeps paper and electronic medical records, and updates these records as needed

Provides information to insurance companies in order to assist with billing

Assists patients during checkout, and ensures they have post-treatment instructions if required

Calculates payment information, accepts funds, and credits accounts accordingly

Security Officer Advance Security Company, Southfield, MI 05/2012-

03/2014

Guard and protect assets from theft or damage for contracted hospitals.

Adhere to inventory control procedure and security policies.

Medical Receptionist Pediatric of Epilepsy and Neurological Disorders, Southfield, MI 11/201201/2013

Perform medical clerical tasks: Answering multi-line phone lines, taking messages and sorting and

forwarding mail.

Maintain patients electronic medical records in E-Thomas and check insurance claims statuses.

Cashier McDonalds Beverly, Hills, MI 07/201110/2011

Provide visitors with a positive dining experience by ensuring customer convenience standards are met or

exceeded.

Process sales transactions accurately and efficiently.

Prepare hot and cold beverages.

Maintain cleanliness of shared workspace, restrooms, and lobby.

Cashier Dollar Tree Farmington, Hills, MI 04/2011

07/2011

Perform cash handling and assist customers with cash and credit transactions.

Assist customers with shopping.

Assemble products for displays and promote sales during holiday seasons and sales events.

Crew Member Taco Bell, Detroit, MI 03/201007/2011

Provide visitors with a positive dining experience by ensuring customer convenience.

Trained new crew members for cashiering positions.

Prepare hot and cold beverages for customers.

Maintain cleanliness of shared workspace, restrooms, and lobby.

ACTIVITIES

National Technical Honor Society (NTHS) Member 2013

Business Professionals of America (BPA) Alumni Member/ Historian 2007-2008

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