WILL HENDERSON

linkedin.com/in/will-henderson-***18681

*** ******** *****, ***********, ** 60440

acyhhk@r.postjobfree.com

734-***-****

Supply Chain Management/Transportation/Distribution/Logistics

PROFILE

Military Veteran with strong management skills and proven performance in a dynamic, fast paced, and challenging environment.

QUALIFICATIONS

Experienced in problem solving, team building, mentoring, and mediating

Have led teams of 25 personnel at a time, and a shift of up 150 personnel at a time

Have worked and excelled in various multi-tasked, team-oriented environments

Excellent communication skills and customer service

Hardworking, dependable, responsible, and energetic

Willing to learn new things and a fast learner

Proficient in Microsoft Office programs

EDUCATION

Bachelor of Science in Transportation Distribution Logistics (May 2017)

Lewis University, Romeoville, IL

GPA: 3.8/4.0

Associate of Arts in General Studies (August 2015)

Associate of Science in Applied Technology (August 2015)

Central Texas College, Killeen, TX

GPA: 3.7/4.0

HONORS AND AWARDS

Dean’s List Spring 2016, Fall 2016 (Lewis University)

Phi Theta Kappa honors society (Central Texas College)

Meritorious Service Medal, Navy and Marine Corps Achievement Medal, Good Conduct Medals, Certificates of Commendation, and Meritorious Mast (USMC)

EXPERIENCE

Dock Worker April 2016 - July 2016

Dayton Freight, Crest Hill, IL

Ensured loads and/or unloads of customers freight were delivered in a time sensitive matter

Ensured customer order accuracy by utilizing proper bill control

Ensured that no freight is loaded without a supporting document in the form of a Bill of Lading

Knowledgeable in less than truckload (LTL) shipping

Conductor May 2015 - August 2015

BNSF, Winslow, AZ

Supervised the operation and administration of the train

Advised the engineer and train dispatcher of any restrictions placed on equipment being handled

Ensured that the freight was delivered with any accompanying documents to its destination or terminal

Ensured the train was operated safely and that all crew members followed the rules

Senior Enlisted Advisor February 2013 - May 2013

USMC, Jacksonville, NC

Advised the commanding general and subordinate commanders on issues related to welfare, health, and morale of 24 subordinate units and over 19,000 personnel

Provided leadership training, informal/ formal resolution methods to ensure units maintained a good work environment

Mediated discussions between employer and employee representatives to reconcile differences

Provided analysis of command-specific data, and identified trends and areas of concern to address to improve the overall work environment

Avionics Maintenance Manager February 2009 - February 2013

USMC, San Diego, CA

Ensured facilities are organized to support the maintenance and repair of avionics systems, equipment, or components

Requisitioned spare/replacement parts and necessary work center supplies and equipment using publications and supply documents

Maintained appropriate records of all maintenance and inspection actions performed, technical training conducted, and organic equipment assigned to the avionics division

Utilized a thorough understanding and working knowledge of sound management principles, and work center supervision

Recruiting Manager April 2006 - February 2009

USMC, Detroit, MI

Managed, developed, and executed systematic recruiting strategies which included making cold calls, follow up on hot leads, setting up displays at fairs, classroom presentations, informal and formal talks to organizations

Monitored recruiters’ performance to ensure that goals were met

Analyzed recruiting areas to assess their growth potential and to set quotas

Conducted personal and professional counseling, listened to and resolved concerns regarding services, products or personnel

Successfully recruited 3 new enlistees per month within 36 months with less than a 2% retention loss (standard is 5%)

Aviation Quality Assurance Manager April 2003 - April 2006

USMC, San Diego, CA

Examined products to verify conformance to quality standards

Monitored performance of quality control systems to ensure effectiveness and efficiency, and communicated that information to all relevant organizational departments, or contractors

Produced reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends

Implemented 80 Naval Aviation Programs, developed 8 local command procedures, and administered 260 quality assurance audits resulting in unit maintaining its full mission capability status

Aviation Production Control Manager April 2000 - April 2003

USMC, San Diego, CA

Managed the manpower, training, resources and corrective maintenance efforts

Ensured adequate aircraft were provided to meet the daily flight schedule, and that those aircraft were safe for flight and met the appropriate operational system requirements necessary for pilot training and mission accomplishment

Maintained a 95% readiness rate of aircraft systems for 12 F/A-18 aircraft

Managed the inventory of consumable goods, repairable components, and flight clearance data for all aircraft discrepancy books

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