WILL HENDERSON
linkedin.com/in/will-henderson-***18681
*** ******** *****, ***********, ** 60440
*****************@*****.***
Supply Chain Management/Transportation/Distribution/Logistics
PROFILE
Military Veteran with strong management skills and proven performance in a dynamic, fast paced, and challenging environment.
QUALIFICATIONS
Experienced in problem solving, team building, mentoring, and mediating
Have led teams of 25 personnel at a time, and a shift of up 150 personnel at a time
Have worked and excelled in various multi-tasked, team-oriented environments
Excellent communication skills and customer service
Hardworking, dependable, responsible, and energetic
Willing to learn new things and a fast learner
Proficient in Microsoft Office programs
EDUCATION
Bachelor of Science in Transportation Distribution Logistics (May 2017)
Lewis University, Romeoville, IL
GPA: 3.8/4.0
Associate of Arts in General Studies (August 2015)
Associate of Science in Applied Technology (August 2015)
Central Texas College, Killeen, TX
GPA: 3.7/4.0
HONORS AND AWARDS
Dean’s List Spring 2016, Fall 2016 (Lewis University)
Phi Theta Kappa honors society (Central Texas College)
Meritorious Service Medal, Navy and Marine Corps Achievement Medal, Good Conduct Medals, Certificates of Commendation, and Meritorious Mast (USMC)
EXPERIENCE
Dock Worker April 2016 - July 2016
Dayton Freight, Crest Hill, IL
Ensured loads and/or unloads of customers freight were delivered in a time sensitive matter
Ensured customer order accuracy by utilizing proper bill control
Ensured that no freight is loaded without a supporting document in the form of a Bill of Lading
Knowledgeable in less than truckload (LTL) shipping
Conductor May 2015 - August 2015
BNSF, Winslow, AZ
Supervised the operation and administration of the train
Advised the engineer and train dispatcher of any restrictions placed on equipment being handled
Ensured that the freight was delivered with any accompanying documents to its destination or terminal
Ensured the train was operated safely and that all crew members followed the rules
Senior Enlisted Advisor February 2013 - May 2013
USMC, Jacksonville, NC
Advised the commanding general and subordinate commanders on issues related to welfare, health, and morale of 24 subordinate units and over 19,000 personnel
Provided leadership training, informal/ formal resolution methods to ensure units maintained a good work environment
Mediated discussions between employer and employee representatives to reconcile differences
Provided analysis of command-specific data, and identified trends and areas of concern to address to improve the overall work environment
Avionics Maintenance Manager February 2009 - February 2013
USMC, San Diego, CA
Ensured facilities are organized to support the maintenance and repair of avionics systems, equipment, or components
Requisitioned spare/replacement parts and necessary work center supplies and equipment using publications and supply documents
Maintained appropriate records of all maintenance and inspection actions performed, technical training conducted, and organic equipment assigned to the avionics division
Utilized a thorough understanding and working knowledge of sound management principles, and work center supervision
Recruiting Manager April 2006 - February 2009
USMC, Detroit, MI
Managed, developed, and executed systematic recruiting strategies which included making cold calls, follow up on hot leads, setting up displays at fairs, classroom presentations, informal and formal talks to organizations
Monitored recruiters’ performance to ensure that goals were met
Analyzed recruiting areas to assess their growth potential and to set quotas
Conducted personal and professional counseling, listened to and resolved concerns regarding services, products or personnel
Successfully recruited 3 new enlistees per month within 36 months with less than a 2% retention loss (standard is 5%)
Aviation Quality Assurance Manager April 2003 - April 2006
USMC, San Diego, CA
Examined products to verify conformance to quality standards
Monitored performance of quality control systems to ensure effectiveness and efficiency, and communicated that information to all relevant organizational departments, or contractors
Produced reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends
Implemented 80 Naval Aviation Programs, developed 8 local command procedures, and administered 260 quality assurance audits resulting in unit maintaining its full mission capability status
Aviation Production Control Manager April 2000 - April 2003
USMC, San Diego, CA
Managed the manpower, training, resources and corrective maintenance efforts
Ensured adequate aircraft were provided to meet the daily flight schedule, and that those aircraft were safe for flight and met the appropriate operational system requirements necessary for pilot training and mission accomplishment
Maintained a 95% readiness rate of aircraft systems for 12 F/A-18 aircraft
Managed the inventory of consumable goods, repairable components, and flight clearance data for all aircraft discrepancy books