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Project Management

Saint Paul, Minnesota, United States
January 25, 2017

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PM/BA Professional

EPM Sr. Consultant


Results-driven enterprise project management professional with a demonstrated ability to successfully lead process improvements, software and product development projects. Proven experience in managing business and technical projects. The Enterprise Project Manager is a leadership position that manages multiple initiatives throughout the project/program life- cycle such as facilitate, plan, execute, and close projects according to deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan. Manage the strategic alignment of information resources with business priorities and comprehensive assessment and management of project scope, project risks, and requirements for the enterprise portfolio, programs and projects. Exceptional interpersonal and communication skills support marketing of solutions to the executive team, customers and internal team.


BUSINESS SOLUTIONS, Bloomington, MN October 2013 – present ESI Consultant,

EPMO Sr. Business/Technical Analyst

Responsibilities include:

Coach inexperienced Business and Technical Analysts where necessary in the analysis of basic business problems and interpretation of requirements.

Research and identify gaps in existing solutions that require closure in order to realize the accomplishment of business goals and objectives.

Prepare documentation, including but not limited to, documents outlining methodology, new designs and major enhancements and decommission of existing systems.

Participate in and lead test planning and all test cycles using proven testing techniques.

Coordinate User Acceptance Testing activities.

Effectively participate in Change Control and Scope Management efforts. Aon Benfield Consultant,

Project Manager I / Business Analyst III

Responsibilities include:

Independently gather requirements (with and without Use Cases) through facilitated sessions and/or individual interviews with client users for POC Mobile Development Project using Xamarin and Titanium development platform for Android and iPhone deployments.

Reconcile and document requirements to ensure all client user needs are met prior to the creation of design documentation.

Maintain and apply a working knowledge of Requirements Gathering (e.g. with and without Use Cases).

Custom Application Development: Analyze data without significant oversight.

Business Intelligence: Has experience working with a host of BI Tools used in data warehousing and reporting projects. Executes SQL skills effectively.

Evaluate solution alternatives and improvement opportunities to meet business and technical requirements.

Industry Experience

• Health Insurance

• Grocery & Retail Technology

• Food & Agricultural

• Financial Services

• Industrial

• Transportation

• Healthcare (Hearing Aids)

• Publishing

• Electric


• Project Planning

• Portfolio Management

• Leadership Thinking

• Strategic Thinking

• Scope Development and


• Risk Management

• Mitigation Strategies

• Cost/Schedule Management

• Issues Tracking/Monitoring

• Communication/Escalation


• Quality Management

• Software Development Life


• Rapid Application Development

• Product Development Life


• Detail Design Specifications

• Technical/Business Use Cases

• Unit/System Integration Test



• Mobile PM/BA Experience –


• Microsoft Certified Professional

• Microsoft Certified Technical


• Microsoft Windows Server

(2000 – 2012)

• Microsoft SQL (2003 – 2012)

• Queries, stored procedures and


• SharePoint Server (2002 –


• Windows SharePoint Services

• Project Server (2002 – 2013)

• SharePoint Designer

• InfoPath

• Visual Studio

• NET 3.0

• C#

• VB

• ASP.Net




• JavaScript

• Web Services and XML

• SharePoint API

• Project Server PSI

• Nintex Workflows

• Control Point

Al Ponds

11-Feb-16 Ponds EPM Solutions PM/BA Practice 2

BLUE CROSS BLUE SHIELD, NORIDIAN January 2013 – June 2015 (Support Contract) Consultant, Enterprise Portfolio Management Office

(SharePoint Server 2010/2013 Project Server 2010/2013 and Intake Management)

Responsible for configuration, monitoring, and administration of Project Server and affiliated SharePoint sites that support the Project Management Life Cycle (PMLC).

Facilitates process and technology enhancements through collaboration with stakeholders that support the maturity of the PMLC and is an ambassador within the EPMO to socialize and educate stakeholders on the processes and technology that support the PMLC.

Develop Business Intelligence custom SSRS Reports for Portfolio Management and Dash Board Reporting using SharePoint Server in SSRS integration mode. (Excel Services/PerformancePoint/PowerPivot).

Develop Custom Change Log SharePoint List, InfoPath, Nintex Workflows for Project Server and SharePoint Server to automate communications and the approval process. NASH FINCH COMPANY 2013 – August 2013

Consultant, Enterprise Web Content Management – Part-time evening work

(WebSphere Portal Server)

Translated business needs into technical solutions; partner with Business Analysts and Project Managers to turn requirements into technical functional specifications.

Created technical specifications for team members. Acted as mentor and provided leadership to Business and IT staff members. Acted as a technical resource to users, customers and team members. CARGILL March 2012 – January 2013

Consultant, Enterprise PMO Tools Global Information Technology

(SharePoint Server 2010 / Project Server 2010 and Demand Management)

Responsible for overall coordination, status reporting and stability of complex and cross-functional project oriented work efforts for a $150 B privately held company.

Manages multiple projects simultaneously. Establishes and implements project management processes and methodologies for the Business and IT community to ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations.

Responsible for tracking key project milestones and adjusting project plans and/or resources to meet the needs of customers.

Partners with senior management of the business community to identify and prioritize opportunities for utilizing IT and Project Server and SharePoint Sever to achieve the goals of the enterprise. GCR & ASSOCIATED INC. January 2012 – March 2012

Consultant, SharePoint Systems Engineer / Developer

(SharePoint Server 2010 / SQL 2008 BI)

Design, develop, debug, refine, test, deploy, customize, integrate and maintain enterprise-wide SharePoint solutions that accurately reflect requirements and provide innovative solutions within the time and cost constraints.

Integrate enterprise data with SharePoint to include content indexing, personalization, and workflow. Oversee and participate in the architectural design, development customization and integration efforts of solutions involving collaboration, portals, content management, business process and forms. STARKEY LABS 2011 – 2012

Manager, PMO Enterprise Project Management (EPM) / SharePoint Tools & Processes

(Project Server / SharePoint Moss 2007 to 2010 Upgrade)

Responsible for the deployment and management of project management and collaboration software tools, user environment, and related processes in support of the Product Development and Research & Technology groups in Research and Development (R&D).

Improve productivity, accuracy, and speed with well-defined process documentation, templates, reports, and other aids. NASH FINCH COMPANY 2005 – 2011

Al Ponds

11-Feb-16 Ponds EPM Solutions PM/BA Practice 3

Enterprise Project Administrator/Systems Engineer

(PMO Standards and Processes)

Lead the development and lifecycle evolution of standards, guidelines and principles while ensuring best practices, standards and security implementation strategies. Applied generally accepted programming standards and techniques to ensure efficient program logic and data manipulation.

Lead internal customer SharePoint projects. Consulted with internal clients on design and business value of portal solutions. Interface with users and stakeholders to determine their needs. Analyzed requirements and perform fit/gap analysis with available technology.

Provided production support and maintained existing systems by researching and troubleshooting any problems. Troubleshoot & debug SharePoint sites, workflows, and site collection issues. Keep customers informed of progress and worked to quickly and efficiently bring user issues to resolution. Enterprise Project Management (EPM) Professional 2007 - 2011

(PMO Controls and Administration)

Ensure projects are developed and executed in adherence with Nash Finch project management standards and processes, which include but are not limited to the following: project initiation, budgeting, project plan development, status reporting, milestone tracking, financial management tracking, procurement, scope and change management, issues management, and standard project execution requirements such as committee meetings and project completion activities.

Train, mentor, and facilitate project managers in Nash Finch project management standards and processes. Performed project quality reviews and reviewed individual development plans with Directors and CIO as part of performance evaluation process.

MS Project Server / SharePoint Engineer 2005 - 2011

(EPM and SharePoint Systems Engineer)

The objective of the project was to implement an Enterprise Project Management Solution.

EPM Solution was built around a core set of standards and procedures already adopted.

Successfully guided the Enterprise Project Management Solution project comprised of 20 technical resources on-time and on budget (Project Server 2003 & 2007 and SharePoint 2003 & 2007).

Efficiently coordinated and performed installation and configuration of Microsoft Project Server 2003 & 2007, Project Web Access 2003 & 2007 and Project Professional 2003 & 2007 with a single point of access and authentication process.

Custom design, configuration, training, mentoring and facilitation of Microsoft Project Server Enterprise Project Management (EPM) Solution to take the PMO to the next level of maturity. TRI-ADVANTAGE & ALLIANCE ONCE 2002 – 2004

Business Analyst / Team Lead

The objective of the project was to implement a new Skip Trace Team for Capital One Bank.

Perform strategic business research and analysis for the various clients and components of a major credit card companies in all 50 States.

Develop business plans and market research studies in support of specific client directions and initiatives. PUBLISHING BUSINESS SYSTEMS 1999 – 2002

Project Controls / Development Coordinator

Answer, evaluate and prioritize incoming telephone, voicemail, email and in-person request from end users to resolve bugs and workaround solutions (“fixes”) with company and vendor software and hardware.

Interviewed clients about related action items to lead client through diagnostic procedures to determine source of error.

Handled problem recognition, research, isolation, resolution and follow-up for routine client action items.

Developed online FAQs to help reduce work request pipeline to time manage help line incident rate. OKLAHOMA GAS & ELECTRIC (Fall 1997) 1997

Electrical Computer Engineer

Designed, programmed, tested and implemented a Transmission and Inspection Maintenance System database. The tool track delivery of electricity across an interconnected transmission and distribution system spanning 30,000 square miles.

Performed the initial requirements gathering for the Oklahoma Deregulations hearing.

Member of the OGE and University of Oklahoma Electrical Vehicle Research Institute. Al Ponds

11-Feb-16 Ponds EPM Solutions PM/BA Practice 4

NORTHWEST AIRLINES, INC. (4 Semesters Co-Op) 1995 – 1997 Software Engineering / Electrical Engineering / Project Manager Co-Op

Worked at the World Headquarters in the Performance Engineering Department with the following teams: Corporate Planning (PMO), Marketing, Fleet Engineering, Automation and Airport Analyst.

Designed, coded and tested software applications and database maintenance of over 40 programs.

Technical writing efforts include creating an online and text manual of procedures for NWA internal purposes and The University of Oklahoma College of engineering credits towards graduation. EDUCATION

University of Oklahoma, Norman, OK (1992 – 1995; 1997 – 1999)

Bachelor of Science: Computer Engineering

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