Customer Service Data Entry

Sheraz Sinada

**** ******* **** ** *** D Fayetteville, NC 28311 336-***-**** ******.******@*****.***

Objective

Ambitious professional with an interest in the healthcare industry. Former Nursing Assistant with extensive experience working with experienced medical professionals. Excellent communication skills and 6 months’ experience in geriatric care. Compassionate and experienced in

providing direct in-home care to terminal patients. Thoughtful and responsible.

Education

BACHELOR OF SCIENCE CANDIDATE 2016 METHODIST UNIVERISTY

Major: Nursing

Coursework in Nutrition for Health and Healing

Coursework in Community Health Nursing

Coursework in Principles of Leadership

Coursework in Medical Terminology

3.5 GPA

HIGH SCHOOL DIPLOMA 2012 WALTERS HINES PAGE HIGH SCHOOL

Major: Nursing

Academic Achievement Award

4.2 GPA

Skills & Abilities

LISCENSES

Certified Nurse’s Assistant

CPR certified through American Heart Association

Vision Screening Certification

SKILLS

Tri-lingual in English, Arabic, and French

Strong medical ethics

Leadership qualities

Enthusiastic caregiver

Provides well-thought out solutions

OR and ER experience

Culturally sensitive

Works well with others

Experienced in data collecting

Eagle soft experience

Experience

FRONT DESK DAY AND NIGHT FAMILY DENTAL MARCH 2016-

Worked with Eagle soft program scheduling and scanning in several paperwork

Provided information on HIPAA.

Verified various insurances; coverage and presented treatment plans.

Collected payments on dental procedures.

Answered numerous phone calls

CERTIFIED NURSES ASSISTANT HEARTLANDS LIVING AND REHAB CENTER MARCH 2012-AUGUST 2012

Completed 6 months of clinical work in senior living centers, recorded patients' medical

history, vital statistics, and test results in medical records.

Supervised 5-6 other practitioners and employees, led recruiting and hiring tasks, managed employee review process and ensured compliance with state and federal regulations.

Provided necessary health education training for patients.

DATA ENTRY SPECIALIST/ADMINSTRATIVE ASSISTANT BLUEBIRD TAXI COMPANY SUMMER 2013-AUGUST 2015

Completed data entry for busy transportation company; managed switchboard and dispatch software.

Day-to-day administrative responsibilities such as answering multi-line phones, filing, customer service.

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