Human Resources Manager

JEFFREY MERRIFIELD

SUMMARY

Driven Human Resources Manager with a passion for HR Strategy. Proven record of excellent management of payroll and benefit systems, talent planning and recruitment, and retention practices. Effective leader in creating synergies within teams through meticulous communication of company goals and a team-centric work environments. Strong believer in the vision of complete organizational alignment with precision, clarity and accountability.

SKILLSET

Hiring and Retention

Orienting and On-Boarding

HRIS Administration

Conflict Resolution

Microsoft Office 2010/2016

Payroll Management including PayEntry and ADP

Financial Reporting and Budgeting

Benefit Administration

Succession Planning

Operational Management

Talent Management

Strategic Resource Planning

Regulatory Compliance

Pivot Tables

PROFESSIONAL EXPERIENCE

MetroAtlanta, Marietta, GA

Emergency and Non-Emergency Transportation Provider with 500+ employees spread over the greater MetroAtlanta Area. Also conducted business as CoastalEMS in Savannah, GA.

Manager of Internal Audit 2016 – present Perform Audits of the company’s large expenses. Primary focus on operational costs including Labor, fleet, and supplies. Coordinate, plan, and communicate new company goals and objectives to department leads for implementation

Create, prepare, and interpret the Key Performance Indicators for the Revenue Generating Departments. Implemented a double verification process to warrant accuracy within .5%

Maintained accounts payable for largest expense departments

Responsible for budgeting, preparing, and submitting payroll for all staff. Reduced the number of manual payroll checks by 80% with a less than 1% error rate

Conduct audits on employee deductions by collecting information from the HR Information Systems and Payroll systems. Found nearly $13,000 in deficiencies and coordinated the recovery of those funds PHR, SPHR

Negotiate the utilization of resources on a day-to-day basis to meet customer needs based on volume and external influences. Review and make suggestions for deployment changes to optimize resource utilization

Implement Process Improvement Plans by identifying efficiencies, creating work flows, and documenting proper methodology. Applied proficiency to Logistics Department reducing costs associated with deliveries and outdated product over $3,000 a year

Review ACA Reports to ensure compliance for 1094 and 1095 year-end reporting

Human Resources Specialist 2011 – 2016

Responsible for recruitment and retention, onboarding and training of staff. Managed the enrollment process and communicated the breadth of benefits to employees. Held accountable for maintaining staffing levels for all departments as well as accuracy of Payroll.

Successfully wrote and implemented Human Resource Policy changes including a Holiday Compensation Policy which reduced Non-Exempt Employee Holiday payroll cost by 60%

Implemented a shift differential to all Non-Exempt Employees with the intent to boost employee morale

Managed Employee benefits including Health and Dental Insurance, 401 (K), and Paid Time Off Accruals

Worked to minimize turnover through positive interaction with employees resulting in organizational turnover lower than industry average

Facilitate strategic planning for growth and expansion. Projects included recruiting an Educational Manager and assisting to pilot an innovative program to certify personnel and identifying staffing needs new ventures or territories

Manage Paid Time Off for all Non-Exempt employees

Menards Inc., Kalamazoo, MI

Department Manager 2007 – 2011

Managed a Department responsible for over $4 Million in annual sales. Exceeded 2010 sales expectations by more than 15%. Provided excellent customer service to General Contractors as well as Home Owners by selling full projects. Managed employee scheduling and payroll for the department based on sales projections. Fostered a productive environment suitable for success of all team members.

Managed team members within the department to keep product organized and make or exceed sales expectations

Hired and trained team members to be successful in the retail environment

Worked the sales floor while performing other tasks within the department such as plan-o-grams, merchandising, and stocking

Received consecutive yearly management evaluation rankings putting management skills in the top 10% of all department managers at Menards Inc. in 2010 and 2011

Moved the Kalamazoo Menards Millwork department intercompany rank from 100 in 2007 to 38 in 2010.

EDUCATION

2014 Kennesaw State University, Kennesaw, GA

Master’s in Business Administration

2008 Western Michigan University, Kalamazoo, MI

Bachelor of Arts and Science (Cum Laude)

PHILANTHROPY

American Heart Association – Help with the coordination of Donations and Participation in the Northwest Georgia Heart Walk and 5K in Marietta, GA

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