Manager Customer Service

Location:

Posted:

January 25, 2017

Mrs. Shirley Curtis

Liberty Twp, Ohio 45011

*************@****.***

Qualifications

Over 9 years experience in Housekeeper/laundry aid environments. 4 years of Retail/Restaurant experience.

Skills & Accomplishments

•Responsible for servicing assigned resident rooms/cabins in a timely and organized manner according to procedures and standards.

•Maintained linen cart and supplies neat and organized to department standards.

•Dusted, cleaned, and straightened furniture. check trash bins, pick up around resident rooms/campground.

•Vacuumed all areas according to a schedule or when needed.

•Traveled to resident homes according to the cleaning schedule.

•Supervised teams to maintain housekeeping procedures.

•Excellent customer service.

•Operated registers at gas stations and restaurants

•Assistant Manager for a Restaurant.

•Assisted manager with daily and weekly business reports for compliance with standards using computers to generate reports.

•Assisted manager with interviews, hires, training, evaluations, and termination of personnel.

•Greeted customers, and sat them at tables.

•Bussing tables.

•Supervised food preparation and service operations while on duty.

•Kitchen/Food production running dish tank, heating soups, cutting meats, slicing vegetables to prepare for grill, or salad bar.

Certifications & Education

06/1983: Certificate from West Clermont Career Center for 2 years of food service.

Glen Este High School, Cincinnati, Ohio; Graduated with High School Diploma

Work Experience

06/30/2016 to 01/24/2017: Heritagespring Transitional Care Center, West Chester, Ohio; Housekeeper

08/18/2015 to 06/29/2016: Ymca Camp Campbell Gard, Hamilton, Ohio; Housekeeper

06/12/2012 to 07/29/2015: Heritagespring Transitional Care Center, West Chester, Ohio; Housekeeper

04/18/2010 to 02/12/2012: Frisch's, Hamilton, Ohio; Team Member

10/13/2008 to 10/09/2009: Holiday Inn, Sharonville, Ohio; Housekeeper

10/2007 to 04/2008: Shell, West Chester, OH; Cashier

01/2007 to 10/17/2007: Subway, Hamilton, Ohio; Assistant Manager

06/2005 to 10/17/2006: Merry Maids, Fairfield, Ohio; Team Captain/Housekeeper

06/2004 to 06/2005: Burlington House, Cincinnati,Ohio; Housekeeper/laundry aid

10/2003 to 03/2004: Manorcare, Fairfield,Ohio; Housekeeper/laundry aid

References Available Upon Request