REIZCHEL JOY PAGDILAO OASAY
Contact #: 619-***-****
acyh8z@r.postjobfree.com
CAREER OBJECTIVE
To find a position with a growing organization where my accounting
skills & collection experience can be used in the environment. Seek
diversity & professional challenge with an opportunity for advancement.
CORE QUALIFICATIONS
. Comprehensive knowledge on end-to-end collection process
. Excellent analytical & problem-solving skills
. Dependable with proficient attention for detail
. Ability to multi-task and work in fast-paced environment
. Dedicated to completing tasks on or before deadlines
. Strong managerial and supervisory experience
. Ability to work under pressure without compromising performance
. Strong written and oral communication, analytical and documentation
skills
. Able to back-up as collection manager
. Act as team player
WORK EXPERIENCE
Maersk Global Services Centre Ltd. Philippines
Senior Accounts Receivable Analyst May 2015 - October 2016
Financial & Accounting Department - East Coast South America: Brazil
. Acquired the end-to-end AR Collection process for Brazil cluster
. Work closely to one of the biggest customer in the cluster by
coordination from different departments
. Handles Dunning & No More Business from blacklist enrolment to lifting
from being restricted
. Preparing and maintaining customer account reconciliation schedules
using SAP & Maersk legacy systems
. May perform weekly, monthly & annual audit reviews on teams' account &
meet targets & KPI
. Work closely with one of country's Key Client from billing, customer
service, sales, AR & dispute coordination
. Work closely with all process streams/stakeholders in exceeding all
AR/AP metrics
. Performs end-to-end standard collection process - reviewing & pre-
auditing customer's accounts, identification & application of
payments, on account analysis, & dispute follow up
. To assist in Financial decision making on receivables/payables -
driving customer behavior
. Prioritizing accounts and workflow to meet management goals.
Communicating work in progress and final collection disposition to the
appropriate AR analysts.
. Able to attend & participate on cluster's weekly meetings &
engagements
. Making reports for management's decisions with clear authority to write
off balances according to strict guidelines.
. Possess & Demonstrate end to end AR/AP knowledge Drive cluster/country
. Receivable/Payable metrics in conjunction with the cluster AR/AP
supervisor/manager
. Preparing monthly reconciliation status reports for management
. Support AR/AP Team members ( A2) and train/mentor them
Maersk Global Services Centre Ltd. Philippines
Collection Specialist June 2012 - May 2015
Financial & Accounting Department - Brazil
. Create & review customer's statement of account on weekly basis
. May perform further investigation & solving on disputes cases
. Providing customer service regarding collection issues, process
customer refunds, process and review account adjustments, resolve
client discrepancies and short payments.
. Responsible for monitoring and maintaining assigned accounts to reduce
delinquency - Customer calls, account adjustments, small balance write
off, customer reconciliations and processing credit memos
. Keep track on invoices that are outstanding below ageing 7 days KPI
. Monitor cash which are unapplied below 30 days KPI
. Responsible for reconciling and reporting accounts
. Handle improvement plans in the application process of cash
. Offer support and advice to other accounting departments
. Perform other assigned tasks and duties necessary to support the
Accounts Receivable Department
Metropolitan Bank & Trust Company
Accounts Coordinator January - June 2012
Branch Lending Department
. Set up, process, and monitor documents, and files for commercial loan
package completion to meet lending specifications. Review and monitor
loan documents for accuracy, completeness and adherence to approval
conditions
. Maintain files with sufficient documentation for third-party review
and prepares files for timely audits
. Set up and monitor loan and financial ticklers to ensure accuracy and
timeliness. Responsible for ensuring all closing conditions are met
and loans are closed within time frames.
. Assist Commercial Relationship Manager and underwriter in obtaining,
scanning and archiving information required for underwriting a loan
request. May assist Commercial Relationship Manager in ordering third
party reports related to a loan request.
. Review and resolve a variety of customer problems/issues regarding
bank products and services.
. Monitor existing loans to ensure complete conformity with terms.
Follow up with customer to obtain all necessary information and
clarification on financial analysis materials and resources.
. Process advances of funds for payment of credit accounts at the
request of the borrower or Commercial Relationship Manager. May
negotiate loan-signing dates with customers and Commercial
Relationship Manager. May work with attorneys and other financial or
legal resources to obtain the correct, accurate documents to fully
protect the financial institution's interests in the credit
relationship.
. May perform preliminary review of property and liability insurance to
ensure it complies with bank policy and procedure.
. May provide customer service, administrative support and inter/intra
office communication support for the department.
. May perform other duties as assigned.
. Demonstrate compliance with all bank regulations for assigned job
function and applies to designated job responsibilities - knowledge
may be gained through coursework and on-the-job training. Keep up to
date on regulation changes. Follow all Bank policies and procedures,
compliance regulations, and complete all required annual required or
job-specific training. Responsible for other duties as assigned.
Metropolitan Bank & Trust Company
Loans Reviewer May 2008 - December 2011
Loans Division - Retail & Middle Marketing Department
. Acquired knowledge on end-to-end process of commercial loans -
reviewing, processing, posting & reconciliation
. Responsible for reviewing the collateral & payment structure in
granting commercial loans in compliance with bank policy & procedure
. Certifies customer's bank outstanding in accordance to Bureau of
Internal Revenue procedures
EDUCATION
San Beda College, 2004 - 2008
Mendiola, Manila, Philippines
B.S. Financial Management & Systems Development
Academic Distinction - GPA 1.548
Annual Dean's Lister
TECHNICAL SKILLS
. SAP proficient
. Sungard GetPaid
. Solid command of MS Office software - MS Excel, MS Powerpoint, MS
Word, Outlook
. Basic programming in Excel VBA (Macro)
REFERENCES
Available on request.