Melissa Glass

**** ****** ***** **. **, Decatur, AL 35603 256-***-**** acyh5f@r.postjobfree.com

January 23, 2016

To Whom It May Concern:

I am very interested in the position as a food service worker for the Decatur City School System. With my skills and experience in personal child care, meal preparation, customer service, and cashiering, I am certain that I will a positive and effective worker in your program.

Through my work experience, I have gained the range of skills and knowledge to match the position you describe, including:

Hands-on experience in providing safe, clean, and nurturing care for infant children ages six weeks to six years

Highly experienced in food service work and preparing balanced meals and snacks for young children

Excellent ability to encourage healthy physical and mental development of children

Highly capable of learning new tasks and skill in various work situations

Demonstrate impeccable social interaction skills and customer service.

I am eager to demonstrate these skills and abilities to your program. I am certain that I would be able to serve your organization well as a food service work, substitute teacher or assistant, and/or janitorial assistant. I have a strong track record of going above and beyond to call of duty to provide the best possible service to my company.

Thank you in advance for reviewing my resume. I look forward to meeting with you to discuss this food service opportunity. I can be reached at 256-***-****. Thanks again for your time and consideration.

Sincerely,

Melissa Glass

Melissa Glass

3304 Valley Forge Rd. SW, Decatur, AL 35603 256-***-**** acyh5f@r.postjobfree.com

Objective

My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation. I am actively seeking employment as a child nutrition or cafeteria worker.

Education

High School Diploma

5/1976

Speake High School

Skills & Abilities

MANAGEMENT

Dynamic customer service professional experienced in both call-center and retail store settings.

Excel in listening to customer needs, articulating product benefits and creating solutions that provide value to the customer.

Build and maintain enduring customer relationships to boost sales, increase productivity, and generate repeat business.

SALES

Responded to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders.

COMMUNICATION

Listen attentively to caller needs to ensure a positive customer experience.

Excel within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds.

Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders.

LEADERSHIP

Pastor of community church.

Former shift manager/Pizza Hut

Child care provider

Experience

CHILD CARE PROVIDER TAMEKA MADDEN AUGUST 2013-PRESENT

Responsible for ensuring child safety and well-being, meeting personal needs of child, transporting child to doctor’s appointment, teaching primary educational skills.

SHIFT MANAGER PIZZA HUT JUNE 2004-FEBUARY 2013

Responsible for leading and managing crew members, maintaining balanced labor and productivity, counting till, making daily deposits, training new employees and ensuring excellent customer satisfaction.

COOK/SERVER/CSR PIZZA HUT JANUARY 2001-FEBUARY 2013

Key responsibilities involved providing excellent customer satisfaction, food prep, making pizzas, taking orders, cashier, maintaining cleanliness of store, and training new hires.

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