Customer Service

OBJECTIVE

Seeking a position which will require me to utilize my skills, abilities and experience to ensure the company's success.

QUALIFICATIONS

• Communication Skills • Organizational

• Team Worker • Customer Service

• Attention to detail • Bilingual

WORK EXPERIENCE

GUEST SERVICES

•Greet, register, and assign rooms to guests of hotels or motels.

•Keep records of room availability and guests' accounts.

•Contact housekeeping or maintenance staff when guests report problems.

•Make and confirm reservations.

CASHIER

•Compute sales prices, total purchases and receive payment.

•Stock shelves, and mark prices on shelves and items.

•Maintain clean checkout areas and complete other cleaning duties.

•Communicate with customers to answer questions and address complaints.

CLERICAL

•Operate office machines.

•Answer telephones, direct calls, and take messages.

•Maintain and update filing.

EMPLOYMENT HISTORY

Quality Inn Desk Clerk Aug. 2008-Dec. 2012

California Inn’s Desk Clerk April 2002-July 2006

Orchard Supply Hardware Cashier Feb. 2000-April 2005

EDUCATION

Gilroy High School Diploma Gilroy, CA

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