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Office Staff Manager

Location:
Lincoln Park, MI
Posted:
January 26, 2017

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Resume:

KIMBERLY SMITH

**** *. ******** ** 857-***-****

Detroit, MI 48217 acyh35@r.postjobfree.com

SKILLS SUMMARY

Microsoft Office (Word, Excel, Publisher, Power Point)

Call Center

Agenda/Scheduling

Claim Follow-ups

Training Office Staff

Coordination of Benefits

Payroll Supervisor

Insurance Verification/Authorization

Client/Patient Registration/Scheduling

Accounts Receivables

EXPERIENCE

Ace Employment Services; Boston, MA 10/2007 – 05/2015

Medical Billing Supervisor /Payroll Administrator 10/2013 – 05/2015

Verified insurance coverage, updated authorizations, processed out-patient billings

Checked explanation of benefits, performed follow-up inquiries as needed

Processed monthly payrolls based on out-patient billing information

•Confirmed accuracy of payroll information prior to submission to accounts payable

•Interviewed, recommended candidates for hire

•Oriented, trained and supported new employees

•Supervised staff of ten, monitored work for accuracy and timeliness

Office Manager/Billing Supervisor 10/2007 – 10/2013

Opened and closed the office

Made reminder calls on a daily basis, prior to assembling schedules for individual practitioners

Supervised and monitored accuracy and work flow for front office staff of seven

Coached and trained new staff on effective problem solving and complaint resolution

Organized and maintained agendas/itinerary for executive staff

Scheduled employees

EDUCATION

Credits Psychology/Substance Abuse Counseling 08/2007-12/2011

Argosy University Online; Phoenix, AZ

Diploma English High School; Boston, MA

Certificate Medical Billing & Coding 02/2008

Boston Career Institute, Brookline, MA



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