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Manager Project Management

Bloomington, Illinois, 61704, United States
January 26, 2017

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Resume of Héctor Viveros Page * of *

Héctor A Viveros-Olivares

Address : **** ******** ** *** *, Bloomington, IL. 61704, USA E-mail :

Phone : 309-***-****


Over 25 years of proven experience in Project Planning and Management, Risk Management, Software Design, Development, Documentation, Testing, and Implementation of information systems

5 Years of experience using Oracle Primavera P6

Financial Management of Projects and IT Department.

Created the business requirements document, technical specification document, system design, database design, data model, object model, work flow diagrams, project plan, project schedule and project presentation

Handle planning for multiple projects simultaneously and provide technical analysis and solutions to business issues and implements technical alternatives.

English (Fluent), Spanish (Native), Portuguese (Conversational)

Recommend and research new development tools to improve efficiency and effectiveness.

Worked with users, Sr. Manager, Director on overall system architecture, design and made improvements to business process.

Interact with users to fully develop requirements, application presentation and document the aspects of development process.

Wide international experience due to participation in projects in USA, Mexico, England and Brazil.

Project Management and planning experience following PMI (PMBoK) best practices and RBPM (Risk Based Project Management)

Project Management experience with Scrum in an agile environment

Certified Scrum Master, ITIL foundations trained

Experience in Insurance, Manufacturing, Retail, and Banking Industries Objective

Obtain a position, preferably in a company where I can maximize and apply my project management (Agile and/or Waterfall), DevOps and/or IT Management skills.

Technical Skills

Software Packages MS Project, MS Visio, Oracle Primavera, MS Office Languages Java, ASP, C#, HTML, Clipper

Databases MS SQL Server 2000/2005/2008

Operating Systems Windows (98, NT, XP, 2000, 2003, Vista, 7, 10) Methodologies Scrum, Waterfall


Engineering in Administrative Computer Systems, Universidad TecMilenio 2006 – 2009 Postgraduate course Quality on Service, Instituto Tecnologico Autonomo de Mexico 2006 - 2007 Certifications:

Six Sigma (Yellow Belt) SigmaPro 2007

Object Oriented Analysis and Design, IBM – Rational 2009 Scrum Master, Alan Cyment – Scrum Alliance 2010

Resume of Héctor Viveros Page 2 of 3

Professional Experience

STL May’ 12 -

Project Planner – Scrum Master - Consultant

(Assigned to State Farm)

Responsibilities and Achievements:

Waterfall methodology and Scrum framework used

Agile (Scrum): Performed as Scrum Master in projects as WebSphere Application Server (WAS) Version update and Kerberos activation. Work included Facilitation of Product Backlog planning, Sprint Planning, Daily Scrum meetings, roadblocks removal, Sprint backlog planning, Sprint review/presentation and retrospective.

Waterfall (PMI): Project Planning and Management of several technology projects related with the insurance area. Developed the schedule, resources planning, managed deliverables and milestones, reported project status with upper management, developed testing plans, and oversaw implementation. Final product of projects included: Quicken 2012 update, Integration Office Work Packaging, Business Cases Development, SCEP, WSUS and SCOM deployment, Email Gateway upgrade, among others.

Team sizes from 5 to 45. Budgets between 100K up to 1.2M, Almost all projects used resources onsite with two exceptions using offshore resources.

HSBC Jul’10 – Dec’11

Consulting Project Manager

Responsibilities and Achievements:

Project Planning and Management of GHSS system (Securities Custody). Developed the project charter, assigned resources, managed deliverables and milestones, reported project status with upper management, developed testing plans, and oversaw implementation.

Bloomberg TOMS implementation. Developed implementation schedule, worked across departments to define dependencies, coordinate implementation efforts, and provide communication updates.

Barracuda software development and implementation. Responsible for the technical documentation of the system, creation of the implementation schedule, and testing.

MarkitWire implementation.

Reuters RTNS (STP)

Mita Jul’09 – Jul’10

Consulting IT Manager

Responsibilities and Achievements:

ERP Implementation (SAP Busines One)

Personnel training in OOA&D

IT Infrastructure administration (printing, servers, routers, LAN, etc)

Invoicing system development. (Due to the fact that company invoicing process was too complex, an independent system was needed) C# used and Scrum (Product Backlog Planning, Sprints planning, roadblocks removal, daily sprint meeting, sprint review/presentation and retrospective. Environment: C#, querys, SCRUM, SQL Server 08, Store procedure, Triggers, Visual Studio, Windows NT/XP/2000/2003. Resume of Héctor Viveros Page 3 of 3

Banamex Jul’08 – Apr’09

Consulting Project Manager

Responsibilities and Achievements:

Technological Services integration for the internal customer “Credito Familiar” (Project Management, Outsourcing selection and administration, technical support, Testing)

Use Cases debugging. After reviewing the use cases of the credit control module, several mistakes were found which, if not corrected, would have result in an erroneous code building. Siemens Water Technologies (formerly USFilter) Jul’98 – Jul’08 Information Technologies Manager

Responsibilities and Achievements:

Implementation of the manufacturing module of the ERP system.

Development of a “configurador” system for dispenser equipments. (This system reduces configuration time from 2 hrs. to 15 min. Was installed at Mexican factory and then installed at the English plant (Tonbridge) in order to replace the original one that was much more complex and less reliable. C# Used

Development of Quality Control module (Not included in the ERP)

Personel rotation reduced to zero (in the IT area)

VoIP (Voice over IP) installation, which reduced 80% long-distance costs expenses.

Administration of the assigned IT annual Budget (200,000 USD). At least, 10% savings were reported each year.

Management of the Implementation Project of the manufacturing module (ERP)

I supported the VPN node installation at the Brazilian branch (Sao Paolo) Environment: ADO.NET, ASP.NET, C#, Crystal Reports, FoxPro, RUP, SCRUM, Sql Server 2005, Visual Studio 2003, Visual Studio 2005, Web Services, Windows Forms, Windows NT/XP/2000/2003. Centro de Asesoria Dinamica (Concessionaire of Seguros Monterrey) May’96 – Jul’98 Information Technologies Manager


Analysis, Design, Development and Implementation of an information system to control customers, payments, actuarial studies, sales statistics, etc.

This system improved general operation productivity of the company by reducing the process time of an application to the half, reduces the loss of documents and stoped the piracy of customers by the agents. Previous experience for companies as Comercial Mexicana, Internacional de Sistemas, General de Seguros and Seguros Monterrey, doing a total of 27 years of experience working in the Information Technologies area.

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