Customer Service Sales

EDUCATION

University of Calgary

B.A Communications and Culture 05-2016

AWARDS AND CERTIFICATE

RAPPORT INTERNATIONAL TRAINING CHESTERMERE, ALBERTA 11-2009

ALEXANDER RUTHERFORD SCHOLARSHIP CALGARY, ALBERTA 2010

PROFESSIONAL EXPERIENCE

Sales Associate 05-201*-**-****

Prairie Light House Longview, Alberta

Provided product information to customers, assisted with general studio work

Used open ended questions to determine customer needs

Temporary Sales Staff 04-2011 Current

Tigris Personnel

Interact with customers in a professional and vibrant way to drive sales up

Master the product knowledge and trained to use the “Power of Presence” to influence consumer’s willingness to purchase as well as their long term impression of the brand

Temporary Sales Staff 04-2011 Current

Kaizen Creative Group INC

Help in set up/tear down of the events

Acquire product knowledge so that troubleshooting can be done for any unforeseeable issues

Treat customers with integrity, fairness, honesty, respect, passion & commitment

VOLUNTEER EXPERIENCE

Vice President of Pakistani Student Society

University of Calgary 09-201*-**-****

Enhanced the communication between Pakistani and other students

Enhance the awareness of Pakistani Cultures and cultural diversity

Reached out to those individuals who wanted to learn and/or be a part of an organization which promotes cultural diversity and awareness

Promoted Pakistani culture through events and activities

Hosting Committee (Chairperson)

John G. Diefenbaker High School 09-200*-**-****

Collaborated with students, faculty members and administrator to create, execute exciting and interesting events for the committee

Promoted upcoming events

Student Council

John G. Diefenbaker High School 09-200*-**-****

Encouraged and persuaded students to participate in the student council committee

LANGUAGES

English, Urdu, Hindi and Punjabi

SKILLS AND ABILITIES

Good data entry and keyboarding skills

Standard First Aid-Level C CPR and AED (2011 protocol)

Good management and problem solving skills

Knowledge of customer service principles and practices

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