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Customer Service Sales

Location:
Cartersville, GA
Posted:
January 25, 2017

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Resume:

“Sissy” Sherilen Thomas

Page *

678-***-**** *** Briar Patch Lane, Cartersville, GA 30120 acygvn@r.postjobfree.com I am an accomplished professional with 20+ years’ expertise developing and executing all aspects of business, to include Sales and Marketing, Office Management, Cash Flow, AR/AP/HR, Project Leader and Safety Management. Although each position mentioned are quite different they all intertwine which has allowed me to become transitional and flexible with the ability to step from one position to another without missing a beat. I find my strengths in organization, leadership, team building, delegation, public relations, outreach campaigns and events to support strategic marketing initiatives to include proven creative talent with demonstrated strength in producing effective advertising, print, and promotional material. I am Able to meet and welcome the challenges of corporate objectives. I utilize leverage persuasive communication and relationship management talents to achieve consensus across all levels and organizational boundary.

A few Highlights of Expertise

Campaign Development to include Social Media and Strategic Messaging Sales/Marketing

Social Media Marketing

Ecommerce

Promotion & Image Designs

Territory Management and Customer Service

Special Event Coordination

Project Development/Oversight

Budget Administration

Team Leadership/Building

Organization, Communication and Listening

Customer Acquisition

Referral/Repeat Business

Relationship Building

Persuasion

Public Speaking

Complaint Handling

Inventory Management

Meet and Surpass Quotas

Estimates/Quotes

Tenacious Negotiator and Closer

Quickly learn

Territory Management & Customer Support

Powerful Presentations

Business-to-Business & Business-to-Consumer Sale

“Sissy” Sherilen Thomas

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678-***-**** 298 Briar Patch Lane, Cartersville, GA 30120 acygvn@r.postjobfree.com My Intentions

To develop goals and objectives that creates growth and prosperity through sale and marketing.

Design and implement Marketing/Sales/Business plans and strategies to promote and attain company desired goals.

Ensure that company has the adequate and suitable resources to complete its activities (e.g. people, material, equipment etc.) Organize and coordinate operations in ways that ensure maximum productivity Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness

Maintain relationships with partners/vendors/suppliers/customers Gather, analyze and interpret external and internal data for existing and future strategies

Assess overall company performance against objectives Represent the company in events, conferences etc.

Success and Reward

Work History

Aug. 2016 – Present – AMTECH Drives

Senior Sales Support Manager, Inside sales team leader, Outside sales, Event Coordinator, Contracting, Government bidding, Muncipalatie bidding, Customer Service. 2014-2016 – TEKWELL SERVICES, LLC. www.tekwellservices.com Office Manager, AR/AP/HR, Public Relations, Social Media Marketing, Promotional design, Sales, Customer Service

2004 -2014 - Electrical Apparatus Repair Company aka EARCO Office Manager, HR director, Sales and Marketing Coordinator (responsible for accounts spending over 500K each annually), Safety Coordinator, Project Manager, Purchasing agent. (Serviced High End Industrial Corporations such as DuPont, 3M, Siemens, GE, Southwire, and BP Amoco Chemical Company to name a few)

“Sissy” Sherilen Thomas

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678-***-**** 298 Briar Patch Lane, Cartersville, GA 30120 acygvn@r.postjobfree.com 2000 - 2004 – ROTECH HEALTHCARE

Team leader of 5, Processed and analyzed claims for reimbursement from all healthcare insurance sources to include, Medicare, Medicaid, Private Healthcare, Tricare, VA, Workers Compensation, and Automobile coverage. 1997-2000 Woodpark Medical Center, Woodstock GA.

Public Relations Event Coordinator (Coordinated Health Clinics, and Public Education)

Insurance and Billing Manager (was able to collect outstanding debt of over 400K in 3 mos.)

Front office clerk as needed

Back office MA as needed

1993-1997 Georgia Medical Resource- Customer Service representative, inside sales, insurance and patient billing, wound care, and prosthetics. (Excelled at customer service and inside sales which eventually led into marketing and outside sales within the medical community with Marietta, Kennesaw, Acworth and Cartersville Georgia.

1980-1989 Bartow Animal Hospital – Back office assistant, Surgical Assistant, Kennel Attendant, Front office Clerk

Education

40 years of hands on employment experience

Cass Comprehensive High School, graduated 1989

Medix College – Medical Office Administration program

- Medical Assistant program

- Medical Billing

Computer software – To many to name but a few are...Windows or Mac, Microsoft Office, Quick Books, Power DB, ACS, Peachtree Accounting, CAD. References Available upon Request



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