Office Staff
Resume:
Holly Cramer-Horton
Republic, Mo 65738
573-***-**** ***********@*****.***
EDUCATION
Columbia College, Springfield, Mo
Business & Management
Metro Business College Jefferson City, Mo
Associates of Applied Science in Medical Assisting 2006
WORK EXPERIENCE
Mattax Neu Prater, Springfield,Mo
October 2016 – November 2016
Check in and out patients, schedule patient referrals, collect payment for surgeries.
Register new patients, update patient demographics verify insurance eligibility through electronic resources and/or phone. Collect patients out of pocket liability (co-pays, co-insurance & deductibles)
Ozarks Community Hospital Nixa, Mo
July 2012 – August 2016
Receive patient referrals from providers or nursing personnel, ascertains the patients’ needs and makes the appropriate referral. Up keeps referral log updated and current. Verify patient insurance information and obtain prior authorizations from insurance companies for testing and new patient visits. Obtain prior authorizations for medications as well as file appeals on behalf of the patient when required. Communicate with Clinic Managers to assist in development and orientation of new front office employees. Check vital signs, blood pressure, temperature and weight of patients. Prepare patients for doctor’s assessment and show them to examination rooms. Prepare and administer medications and injections according to physician’s orders. Explain to patients the instructions given by physicians as well as treatment procedures, diets and medications. Provide patients prescriptions as well as pharmacies with prescription information and approve drug refills.
Heisinger Bluffs Jefferson City, Mo
October 2009 - July 2011
Responsible for performing comprehensive administrative support services for the office staff as well as supervision marketing office daily activities. Mail appropriate information Composes and/or prepares correspondence for waitlist and prospect mailings. Prepare monthly report on deposits, move-ins and refunds. Runs monthly computer generated reports from marketing database tracking contacts. Organize, coordinate and assist in planning of special events (prospect social functions) the Community sponsors, including weekend events. Maintains CONFIDENTIALITY of all pertinent resident and employee information to assure their privacy is protected. Manage facebook page. Sales
JCMG Jefferson City, Mo
September 2008 - October 2009
Check vital signs, blood pressure, temperature, weight and height of patients. Prepare patients for doctor’s assessment and show them to examination rooms. Keep examination and treatment rooms clean and tidy for the next patient. Prepare and administer medications according to physician’s orders. Explain to patients the instructions given by physicians as well as treatment procedures, diets and medications. Provide pharmacies with prescription information and approve drug refills.
St.Marys Hospital Jefferson City, Mo
February 2007 - September 2008
Answer the telephone, enters patient information in the computer, operate the fax machine, photocopier, and communicate with the patient’s family and visitors. Order supplies to make sure that the patient’s needs are always in stock. Enter physician’s written orders into a computer.
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