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Continuous Improvement Quality Engineer

Royersford, Pennsylvania, 19468, United States
January 24, 2017

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Lean Six Sigma Black belt with 10+ years of Quality Engineering/Assurance/Control and continuous improvement experience. Participative and flexible leader with a history of successfully managing projects from initial conception, through development, to implementation. Strong communicator with proven ability in building and leading highly efficient teams, training technical and operations personnel, and a flair for driving cross-functional collaboration to meet and exceed business and customer needs. Areas of expertise include:

Lean / Six Sigma Corrective & Preventive Actions Risk Analysis and Management Project Management Process development & improvement Problem Solving (A3, 8D, KT) Quality Auditing Measurement System Analysis( MSA) Lean manufacturing & Kaizen Strategic Analysis & Planning Minitab (Statistical Analysis) Statistical Process Control (SPC) WORK EXPERIENCE

Johnson Matthey Emission Control Technologies, Wayne PA Continuous Improvement Engineer, Analytical Services, R&D December 2013 – Present Process Improvements

Led and supported multiple divisional level continuous improvement projects in establishing and improving upon the capability and application of analytical measurement systems used within ECT.

Provided statistical analysis and MSA subject matter expertise to Technology, Operations, and Quality teams in capital projects, measurement capability and product quality initiatives.

Brought Lean and Six Sigma methodologies to the analytical services department to standardize operations and improve measurement systems problem solving capabilities.

Developed training programs (MSA, SPC) for Analytical, Quality, and Operations personnel. Trained and mentored green belts and continuous improvement teams to ensure project success. Provided subject matter expertise in DMAIC, A3s, Lean, Business Process Management (BPM), Kaizen, and other Six Sigma tools to significantly improve existing processes or to implement new business processes.

Designed and developed use of Risk assessments in managing safety incidents at Devon Site. Introduced A3 and problem solving in safety incident investigations and resolutions at site. Measurement Systems Development and Validation support

Designed and executed global proficiency test cycles for 15 global quality and development laboratories in X-ray Fluorescence measurement systems. Conducted gap analysis and managed performance improvement at sites through problem solving and CAPA initiatives.

Led standardization of sample preparation and sample analysis methods through Standard Work Element

(SWEs) development and usage in training programs for global quality laboratories.

Led continuous improvement and problem solving activities to improve method transfers and performance at regional and global production facilities.

Led development and implementation of process analytics & SPC in various measurement systems in analytical services.

Parker Hannifin Hydraulic Pump Division, Marysville, OH Quality Engineer/Acting Plant Quality Manager January 2008 – December 2013 Quality Assurance & Control

Ensured plant compliance with ISO 9001:2000 and customer quality requirements. Coordinated regulatory

& customer audits and investigated and responded to customer complaints.

Supported ISO 9001:2000 internal audit team and semi-annual Quality Systems Management Review. Introduced AIAG APQP & PPAP tools to the New Product Development process for the division.

Executed quality assurance initiatives in auditing, gap assessments, quality management system implementation, training, QMS maintenance, and product and process discrepancy/deviation management.

Drafted, reviewed and supported customer complaint responses, audit non-conformances, OOS investigations and CAPAs in maintaining quality standards.

Developed & conducted training for plant personnel on ISO 9001:2000 and quality topics such as root cause analysis, internal auditing, and statistical process control.

Managed Quality control activities such as Gage calibrations, Incoming Part inspections, First-piece inspections, and roaming quality inspections.

Quality Engineering & Continuous Improvement

Led and managed FMEAs, MSA’s, SPC’s, and process capability studies to achieve process improvements leading to throughput and Cost of Poor Quality improvements.

Led cross-functional teams in problem solving and continuous improvement initiatives for Machining, Assembly, and Test processes in the plant. Trained and facilitated usage of Lean Six Sigma problem solving tools and methodologies in a diverse team of manufacturing engineers, design engineers, operations, IT, and supply chain personnel for Quality improvement and operational excellence activities.

Improved FPY at test from 90% to 97% using DMAIC and DFSS resulting in annualized savings of $160,000 in labor and overtime costs.

Certified as a Six Sigma Black Belt during the first wave of PH’s Black Belt OpEx initiative. Supply Chain Intern July 2007 – December 2007

Designed and executed a balanced scorecard program for critical suppliers and vendor management.

Collaborated with Corporate IT teams to develop and roll out supplier management modules in PHConnect, Parker Hannifin’s supplier portal.

Utilized value stream mapping and business process flow charts to drive cost savings and efficiencies by identifying gaps and providing inputs for Kaizen activities in the purchasing & logistics activities. SAP America, Inc., Newtown Square, PA

Marketing and Operations Analyst February 2005 – June 2006 Direct Marketing & Analytical Reporting

Supported multi-channel online marketing programs through vendor management, collateral creation, customer segmentation and targeting to improve click through rates and whitepaper download rates for the SAP SCM, Advanced Manufacturing and SRM portfolios.

Improved monitoring and management activities by creating a comprehensive reporting dashboard on SCM and SRM sales and marketing activities, including gap analysis and lead generation. PROFESSIONAL CERTIFICATIONS

ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE) March 2013 ASQ Certified Quality Engineer (CQE) December 2012 APICS Certified Supply Chain Professional (CSCP) May 2012 AIT Group/Parker Hannifin – Six Sigma Black Belt (SSBB) August 2011 EDUCATIONAL BACKGROUND

The Ohio State University, Fisher College of Business, Columbus, OH September 2006 – Present M.S. Business Logistics Engineering (MBLE)

Saint Joseph’s University, Haub School of Business, Philadelphia, PA August 2003 - December 2004 M.S. International Marketing

Mumbai University, Jai Hind College, Mumbai, India August 2000- June 2003 B.S in Management Studies (Major: Marketing and Logistics) TRAINING AND DEVELOPMENT

ASQ Certified Quality Engineer Exam development Workshop (April 2015): Participated in CQE exam development efforts at ASQ HQ in Milwaukee, WI.

Project Management – Basics: 3 day workshop on the basic elements of Project Management at Johnson Matthey

Minitab (March 2015): Attended a 4-day Minitab software training in Statistical Quality analysis and non- normal data analysis.

Johnson Matthey North American Leadership Development Program: nominated for 2 weeks L&D training course

President of the MBLE Student Association, The Ohio State University (Jan 2007 – Dec 2008): Organized Networking, Leadership Development and Information sessions for the MBLE graduate students at the Fisher College of Business.

President of the MIM Student Association, St. Joseph’s University (Mar 2004–Dec 2004): Organized field trips, Lectures, and Chamber of Commerce visits for MIM class of 2004.

President of ‘Kurukshetra’ – Intercollegiate Business Case Study Competition, Mumbai University

(December 2002): Designed and developed a regional intercollegiate case study competition for business colleges in Mumbai University.

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