Administrative Assistant Executive

ELIZABETH MOREANO

P.O. Box ****** – Miami, Florida 33234

305-***-**** *********.*******@*****.*** https://www.linkedin.com/in/emoreano

ADMINISTRATIVE ASSISTANT

Polished, highly motivated, and results oriented professional with over 10 years of experience as a bilingual Administrative Assistant to C-level executives. Excellent follow-up, communication and organizational skills, as well as proven ability to lead, adapt and maintain confidentiality. Able to manage and coordinate special projects, prioritize workload in a fast-paced environment, manage multiple tasks, and work independently and effectively under minimal supervision. Proficient in Microsoft Office, event and meeting planning, travel arrangements (domestic and international).

Professional Experience:

Administrative Assistant September 2016 – December 2016

ASAP Staffing Services – Client: Ocean Bank

Information Technology Department – temporary assignment

Administrative Assistant November 2015- August 2016

Independent Contract

Supporting entrepreneurs in phases of the business lifecycle.

Administrative Assistant August 2014 – October 2015

Artech Information Systems - Client: MasterCard LAC

Customer Delivery, Communications & Human Resources,

Global Payments & Solutions

Acting as a conduit of information/requests from the Group Head’ management teams. Routinely handles external inquiries by screening calls, answering questions, and redirecting to appropriate personnel.

• Coordinated seminars and replied emails for the MasterCard Academy.

• Provide administrative support for the Human Resources department. Managed calendars, scheduling

onsite and offsite meetings, and handling all related logistics, including but not limited to: reserving

hotel accommodations, coordinating meeting room set-up, preparing for video conferences,

conference calls, and ordering catering and assisting in preparation of meeting materials.

• Made travel arrangements (airline and hotel reservations) for all team members.

• Prepared meeting materials including presentation assistance, handouts, printing, binding and

creating binders.

• Created requisitions, prepared purchase orders and reconciled purchasing card expenses.

• Maintained inventory of marketing material such as: branded gifts, brochures, calendars, giveaways.

• Coordinated projects as needed for specific departments.

• Typed correspondence, answered and screened managers' phone calls and directed inquiries to the

proper party within the department.

ELIZABETH MOREANO Page 2 of 2

Administrative Assistant October 2012 – June 2014

Fidec - Fighting Infectious Diseases in Emerging Countries

Working with internal and external partners involved with the IPV001 study research.

• General office, filling according to GCP (Good Clinical Practice)

• Made all travel arrangements, including hotels, local transportation, meetings and itinerary.

• Remarkable follow-through on all tasks and responsibilities

• Prepared expense reports

• Traveled to Buenos Aires, Dominican Republic, Seattle and Washington D.C. to assist meetings.

Administrative Assistant February 2012 – September 2012

Independent Contract

Account Executive July 2011 – January 2012

PARMIAMI

• Processed, transmitted and ran credit card transactions.

• Ensured customer do not get over credited by checking the supporting documents and back-up.

• Processed Debit Memos to invoice or re-invoice for any adjustment or correction to original invoice and

transferring goods between customers.

• Posted all cash receipts, discounts, allowances, price difference, returns and other charge backs to

customer accounts timely and accurately.

Administrative Assistant – Receptionist

Temporary Assignments for Fortune 500 Companies

Banking. Insurance and Telecommunication firms. January 2009 – June 2011

Assisted customers with account information and technical support, entered data, faxed, typed, and conducted follow-up calls. Purchased and maintained office equipment. Created fliers, pamphlets, and materials for presentations. Resolved complaints and conflicts with customers.

Receptionist/Administrative Assistant May 2001 – September 2008

MasterCard – LAC (Latin America and Caribbean Region)

Provided administrative support to department executives: managed agendas, coordinated travel, scheduled meetings, and managed office tasks. Managed telephone coverage, completed expense reports. Maintained attendance records. Conducted research on special topics and produced reports as assigned – Enterprise Analytics. Coordinated Seminar for the MasterCard Academy of Risk Management (ARM).

EDUCATION

High School, Lima, Peru

ESOL (English as a second language) Miami Dade Community College, Miami, Florida, USA

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