Manager Management

CHRISTOPHER JACKSON

**** ******** **** **, ********, GA 30152 H: 678-***-**** C: 334-***-**** ***********@*****.***

Professional Profile

Highly qualified, detail-oriented and hardworking Manager with more than 10 years of experience

and excellent leadership skills. Proficient in research, writing, case management and client

relations. Rapid learner who brings excitement and enthusiasm to my work and my team. Natural

leader and skilled mediator who excels at bringing out the best in all employees.

Qualifications

Operations management Persuasive

Risk management Exceptional time management skills

Decisive leader Conflict resolution

Team building

Natural leader

Adaptable

Relevant Experience

Boosted efficiency at Coca-Cola production line from 82% to 96% in 1 month by introducing a

number of effective techniques and improving team work.

Experience

Direct Care Professional II/Unit Supervisor Aug 2013 to Current

Devereux Kennesaw, GA

Supervised unit activities of staff and clients. Cooperated with other health related agencies and

organizations in community activities. Sourced and implemented new performance appraisal

process. Minimized staff turnover through appropriate selection, orientation, training, staff

education and development. Directed the installation of improved work methods and procedures to

achieve agency objectives.

Residential Supervisor/Assistant Coordinator of Educational Services Jun 2006 to Aug 2013

The Learning Tree

As a Residential Supervisor I managed the day to day activities of staff and clients to insure

compliance, safety and continuity of care for our consumers. As ACES I organized and led daily,

weekly and monthly personnel meetings with 36 team members. Established and maintained

positive relationships with government regulators, residents, families, other area health care

providers, physicians and community at large. Revised policies and procedures in accordance with

changes in local, state and federal laws and regulations. Coached and developed a care team that

consistently ranked among the top in its region for key clinical, performance and financial

outcomes.

Lead Person/Machine Operator Apr 2007 to Jul 2007

Coca-Cola Montgomery, AL

Supervised and supported production line workers. Monitored and adjusted production processes or

equipment for quality and productivity. Planned and laid out work to meet production and schedule

requirements. Actively suggested operational improvements to enhance quality, improve production

times and reduce costs. Changed equipment over to new product. Helped achieve company goals by

supporting production workers. Improved production efficiency from 82% to 96% in 1 month.

Dispatcher/Courier/Assistant Operations Manager Feb 2002 to Jun 2006

Beavex East Hartford, CT

Oversaw scheduling for the day-to-day activities of over 50 transportation employees servicing the

entire state. Manually created shipments, assigned carriers and dispatched shipments. Forwarded

client-related quality and service issues to the appropriate manager for resolution. Coordinated rush

orders and order changes. Resolved problems for customers, warehouses and carriers. Acted as a

liaison between logistics, carriers and customers. Completed all necessary customs documents and

other paperwork.

Education

Bachelor of Arts, Business Administration 2016

Faulkner University Montgomery, AL, United States

Coursework in Business and Communications Business Management, Logistics, Finance and Supply

Chain coursework Advanced coursework in Business Administration Coursework in Marketing and

Advertising

Masters of Science in Management 2017

Faulkner University- Montgomery, AL, United States

Career Objectives for Degree Program

To prepare one for employment and advancement in a wide range of positions requiring graduate business education.

To enhance one’s knowledge and skills for management functions.

To develop understanding and appreciation for statistical and quantitative reasoning.

To enhance one’s knowledge of current managerial practices and trends.

To augment one’s skills in critical thinking and decision making for strategically positioning the institution or organization.

To strengthen one’s capacity to be effective in human resource management through understanding of skills essential for executive decision making.

To prepare the manager for handling “crisis management” under varied circumstances.

To develop awareness of group dynamics and organizational behavior.

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