Home Health Manager

Erika Menefee

** ******* **. #**, ****, MA ***** 978-***-**** *************@*****.***

Human Service Professional

Key Skills

American Sign Language (ASL)

Three years’ experience

as Home Health Aide (HHA)/ Direct support Care Professional

Five years’ experience in office work using MS Word, Excel, and PowerPoint

Thorough familiarity with deaf culture

Certifications ( CPR, First Aid and MAP)

Related Experience

Companion 2008–2011

New England Homes for the Deaf, Danvers, MA / Ryan House, Swampscott, MA

Entertained, conversed with, or read aloud to patients to keep them mentally healthy and alert; directed patients in simple exercises and in the use of braces or artificial limbs, and provided patients with emotional support and instruction in areas such as leisure activities Intern and Aide 2007–2005

Woodman Street Day Program, Lynn, MA

Provided patients with emotional support and instruction in Activities of Daily Living (ADL): preparing healthy meals, living independently, and/or adapting to disability or illness Food Bank Volunteer 2003–2006

Sacred Heart Church, Lynn, MA

Received and unloaded food bank truck and stocked pantry; packaged foods for individuals in need Phlebotomy and EKG Intern 2000

Mass. General Hospital, Cambridge, MA

Participated in OSHA Qualified Safety Training

Gained thorough familiarity with EKG machine and performed EKG test on diverse patients, from infants to the elderly

Recognized for the ability work calmly under pressure, put distressed patients at ease, and for respect for confidential, sensitive information

Employment History

Direct Care Staff: Northeast Are 2013 2014/ Turning Point Inc. 2014 2016

● assists an individual with a disability to lead a self directed life and contribute to the community, assists with A DL if needed, and encourages attitudes and behaviors that enhance community inclusion Receptionist, American Sign Language Department / African American Studies Department 2007–2012 Northeastern University, Boston, MA

Communicated with customers, staff, and students to answer questions clearly and concisely, and meticulously compiled, copied, and filed records for ease of access

Operated office machines; typed, formatted, proofread, and edited correspondence and other documents from notes or dictating machines

Home Health Aide 2000–2003

Gentiva Health Service, North Andover, MA

Maintained patient records to report and discuss observations with supervisor / case manager

Cared for patients while helping them maintain their dignity and independence

Administered medications and ensured patients followed their prescribed diets Education

B.S., American Sign Language, Psychology, Northeastern University, Boston, MA 2012 A.S., Developmental Disabilities, North Shore Community College, Danvers, MA 2006 Certificate, Phlebotomy, EKG, HHA, CNA, Salem Advanced Training for Nursing, Salem, MA 2000

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