Manager Project Management
Resume:
FUNMI YUSUF
240-***-**** – *********@*******.*** – Laurel, MD 20707
PROFESSIONAL OBJECTIVE: To continue my career with an organization that will utilize my MANAGEMENT & ADMINISTRATIVE skills to benefit mutual growth and success.
EXPERIENCE
American Nurses Assoication
2014 – present
[Product Manager I: 2014-2015]
[Product Manager II: 2015-present]
PRODUCT MANAGER
Executes and manages the design and development of programs and products, contributing to product, price, promotion and distribution product decisions.
Supports the execution and quality management for events and products, both national and international as needed to support product expansion.
Through project management accountabilities, delivers products and services to a variety of audiences in support of ANCC business and product line objectives.
Evaluates products and associated operations to ensure quality, timely delivery and relevancy to customers as well as efficient and effective use of resources.
Identifies infrastructure requirements, timelines and works with support teams to implement processes and technologies that improve the delivery of the program and service offerings within the product line.
Leverages the service database (Salesforce) to document, track and audit product performance. Responsible for maintaining updates to ensure the database reflects current product information. Prepares and distributes informational reports for ANCC leadership as needed.
Manages the coordination of marketing activities with marketing personnel and external vendors to market events and products.
Supervises and provides direction and coordination of the staff to include product training, staff development, processing of invoices and assignments of intermittent staff to products supporting the product line. Tracks progress of intermittent consultants to complete assigned scope of work.
American Credentialing Center
2009 – 2014
PRODUCTS & SERVICES COORDINATOR
Managed incoming customer emails and phone calls for all the Credentialing Knowledge Center’s (CKC) seminars, study groups and webinar programs.
Collected, verified, tracked and submitted accurate financial, project, program, and operating information, including invoices, purchase orders, reimbursements, check requests, travel expenses for all CKC seminars, study groups and webinars.
Researched, drafted, coordinated, compiled, prepared, and produced administrative reports to meet unit and organizational requirements.
Managed administrative processes associated with scheduling and hosting certification review and continuing education seminars related to speakers, host facilities and attendees.
Created and managed databases, developed and analyzed reports, and made recommendations in support of CKC educational products.
Processed and reconciled travel expenses for all CKC staff speakers, ensuring all expense and travel documents and documentation were in order, as well as investigated and resolved problems prior to processing.
American Nurses Credentialing Center
2008 – 2009
ADMINISTRATIVE ASSISTANT
Coordinated with staff to manage daily office operations such as answering calls and providing information about upcoming events to customers, making copies of documents, and ordering office supplies.
Managed database of Review Seminars and Study Groups that prepare nurses in various medical fields to take certification exams.
Responsible for compiling rosters, registering nurses, processing registration fees, issuing Continuing Education credits to nurses for the nurses study groups and seminars.
Managed speaker reimbursement of travel expenses and payments for instruction of review seminars and study groups.
US Pharmacopoeia
2008
DATA ENTRY
Modified over 30,000 confidential hospital case records to ensure patient privacy.
Assisted in quality control of patient records, making sure modifications were required and complete.
EDUCATION
University of Maryland University College
December 2011
M.S. - MANAGEMENT IN HEALTH CARE ADMINISTRATION
Howard University
December 2007
B.S. - HEALTH SCIENCE
TECHNICAL SKILLS
Database
CVENT: Online Event Management &Registration software
Customer Relationship Management
SALESFORCE: Online/cloud based customer relationship management software
Project Management
WORKZONE: Web-based project management software and document sharing software
REFERENCES
Erika Borlie
Co-worker
*****.******@***.***
Angela Crawford
Co-worker
******.********@***.***
Contact this candidate