Mike Milne, PT
Gold River, CA 95670
**********@*****.***
EXPERIENCE
Genesis Rehab, K ennett Square, PA R egional Vice President of Operations
December 2012 - PRESENT
Responsible for the overall operation, customer relations, quality assurance, compliance and growth for the entire Western Division. At the time Sun Healthcare was acquired by Genesis Healthcare, we had approximately 70 contracts in the West. We grew that to over 240 SNF, ALF, Rehab Agency, Outpatient Clinics and Home Health contracts by 2016 with annual revenue of over $140M.
SunDance Rehab, A lbuquerque, NM R egional Vice
President of Operations
April 2004 - December 2012
Promoted to this position as the Western Division continued to grow. During this period of time we more than doubled the number of contracts in the Western Division. Primary operational responsibility for SNF, CORF, Rehab Agency, Outpatient Clinics and Home Health contracts.
SunDance Rehab, A lbuquerque, NM A rea Manager of Operations
March 1999- April 2004
Started this position after the restructuring of SunDance and subsequent closure of the Sacramento Regional Office. During this period of time Part B revenue improved from $65K (17% of total revenue) on average in 1999 to $193K (30%) in 2004. Total revenue increased from
$381K/month to $645K/month. Primary operational responsibility for 16 SNF’s, 1 CORF, 1 Rehab Agency & 4 Outpatient Clinics. SunDance Rehab, A lbuquerque, NM R egional Vice
President of Operations
October 1997- March 1999
Opened the Sacramento office for SunDance Rehab following the acquisition of South Coast Rehab/Regency Healthcare by Sun Healthcare. Hired all new Clinical Directors, assimilated the existing Regency facilities into the SunDance model, and worked to develop a strong team of managers and clinicians throughout the region.
SKILLS
Teaching and Training of the
following seminars and
courses:
Wound care and debridement
Effective Coaching
Creating Change
Dealing with Difficult
Behaviors: An
Interdisciplinary Approach
MDS and PPS Seminars
Management Series:
Becoming a Leader, Building
and Leading Teams, Personal
Accountability, Managing
Stress, and Valuing and
Developing Employees
Documentation for Medicare
Negotiation Skills
AWARDS
2005 Outstanding Leadership
Award S unDance Rehab
2000 Area Manager
Rehabilitation Excellence
SunDance Rehab
1999 Area Manager of the
Year S unDance Rehab
1995 Clinical Excellence
Award South Coast Rehab
1995 Quality Assurance
Award South Coast Rehab
South Coast Rehab, A liso Viejo, CA R egional Vice President of Operations
January 1997- October 1997
Responsible for the management of field operations in 43 facilities throughout CA and AZ. Responsibilities included financial performance, leadership of field and area level managers, client relations, clinical quality assurance, and new business development.
South Coast Rehab, A liso Viejo, CA A rea Manager of Operations
October 1995- January 1997
Following the promotion, I relocated to Northern California to start up Regency therapy contracts when South Coast Rehab was acquired by Regency. Responsible for management of rehab services for PT, OT, SLP and Audiology, including clinical quality assurance, staffing, profitability, and customer service. Developed the PT portion of our proprietary documentation and outcome software.
South Coast Rehab, A liso Viejo, CA D irector of Rehabilitation
August 1994- January 1995
Coordinated all rehab services including PT,OT, SLP, Respiratory, and Audiology. Duties included patient care, as well as rehab department operations and facility department head responsibilities. Worked with local physiatrist to improve quality care and rehab admissions. Grancare, W est Covina, CA D irector of Rehabilitation March 1993- August 1994
Duties as described above. Also responsible for overseeing construction, development, and licensure for SNF based outpatient rehab department. South Pacific Rehab, E ncino, CA L ead Physical Therapist February 1992- March 1993
Worked with a variety of neurologic, orthopedic, and other medical diagnoses. Supervised a PT Assistant and rehab aide at multiple sites. Customer relation functions included developing rapport with existing and potential customers, which resulted in three new contracts for South Pacific and maintaining several other contracts that had been in jeopardy.
EDUCATION
CSU Long Beach, L ong Beach, CA B .S. Physical Therapy
(Overall GPA 3.5/ Physical Therapy GPA 3.9/ Graduated 2nd in my class)
1986-1991
References available upon request.