Marlena Piper
*** ***** **** ******, **** NY ****0
*-*****@****.*** Phone 518-***-****
Professional Experience
District Attorney’s Office, Albany NY 2013-2014
Internship
Managed defendants files
Referred defendants to locations to perform community service
Updated courts with defendants progress
Maintained accurate demographics and hours for all defendants.
Rensselaer Polytechnic Institute, Troy NY 2008-2012
Cleaner/Lead
Responsible for 30+ buildings and staff
Maintained accurate inventory of all machines
Created a department wide equipment training schedule
Developed over 50 daily, weekly, monthly and project schedules.
Coordinated projects with building coordinators.
Worked with and trained staff on new equipment and cleaning techniques.
Responsible for ordering weekly supplies as well as project supplies.
Setup and support of major Institute events.
ACS, Albany NY
Responsible for providing account information to clients
Update clients information
Answer incoming calls on a timely manner
Maintained professional and courteous attitude with customers
Albany Visiting Nurses, Albany NY
Accurately enter patient information into data base.
Maintain and update doctor credentials.
Maintain accurate files on patients
Wrote a step by step manual on how to enter a patient into the system all the way to discharging a patient.
Professional and Community Affiliations
Community Accountability Board 2013-present
Develop a reparative agreement with offenders in order to repair damage to victims and community.
Jump-Start Program, Hudson Valley Community College 2013-2014
Mentor new students by providing guidance and academic support and overall assistance.
Tutor, Hudson Valley Community College 2013-present
Help students in all Criminal Justice courses. Develop new study techniques and review for tests
Education, Certifications, & Affiliations
Hudson Valley Community College, Troy NY
Associates in Applied Science in Criminal Justice
The Professional Security & Training Institute, Johnstown NY
Tactical Level I Training: Crisis Management/Physical & Mechanical Restraint, Tactical use of Tactical Flashlight/Kubiton & Pressure Points, Edged and Impact Weapons Defense.
Phi Theta Kappa
Who’s Who among Students at Universities and Colleges in America