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Customer Service Representative

Location:
Tampa, FL
Salary:
10.00
Posted:
January 24, 2017

Contact this candidate

Resume:

Eddie lee Anderson

**** *. ***** **

Tampa, Fl **612

Day Phone: 813-***-****

Email: ****************@*****.***

Availability:

Job Type: Permanent, Temporary

Work Schedule: Full-Time, Part-Time, Shift Work

Desired locations:

United States - OK – Fayetteville, NC

United States – FL - Tampa

Work Experience:

Horizon Bay at Hyde Park

800 W. Azeele Street

Tampa, FL 33606

03/08/2016 –

Salary: 12.00 per hour

Receptionist/Security

Hours Per Week: 36

I work twelve hour shifts. I answer all phone calls on a switchboard as well as a cellphone. I assist all residents with all of their needs and request. I do hourly checks around the building, ensuring all of the doors are locked and no suspicious activity.

One Touch Direct

4902 W Sligh Ave

Tampa, FL 33634

12/28/2015 – 03/08/2016

Hours Per Week: 40

Customer Service Representative

I answered phones in a call center environment. I answered at least 100 calls providing excellent customer service skills to T-Mobile customers. I sold products to customers as well as answer inquires to resolve baseline issues.

City National Bank

6301 NW Quannah Parker TRL

Lawton, OK 73505 United States

01/20/2015 – 06/04/2015

Salary: 10.54 per Hour

Retail Banker

Hours Per Week: 40

I performed customer service to multiple customers per day. I answered a multi-lined phone. I assisted customers with opening and closing accounts, withdrawing and depositing money into accounts, and cashing checks. I also assisted members making payments to our and other sister facilities as well. Other services that I assisted with were savings and transactional accounts, mortgages, personal loans, debit cards, and credit cards. As a retail banker I also sold additional services to members to better meet their needs.

IHG Army Hotels

5676 Fergusson Road

Fort Sill, OK 73503 United States

11/2014 – 12/2014

Salary: 9.54 USD Per Hour

Houseman

Hours Per Week: 35

I cleaned and maintained guest rooms, bathrooms, work areas, furnishings and carpets. Cleaning rooms includes duties such ass changing bed linens and emptying trash as well as vacuuming carpets and dusting furniture. I would also replenish guest supplies, such as hand soap and shampoo. I also cleaned common areas, such as banquet and meeting rooms. My secondary duties included shoveling snow from walkways, assisting bellmen, answering guest questions

UPS

664 SW Bishop Rd

Lawton, OK 73505

11/2014 – 12/2014

Salary: 8.00 USD Per Hour

Drivers Helper

Hours Per Week: 28

Assisting with all drop offs packages to all customers.

Fort Sill Federal Credit Union

6201 NW Cache Road

Lawton, Ok 73505 United States

04/2014 – 09/2014

Salary: 8.75 USD Per Hour

Hours per week: 40

Teller

I provided account services to customers by receiving deposits and loan payments; cashing checks, issuing savings withdrawals: recording night and mail deposit; selling cashier's checks and other special services; preparing currency transaction reports and other numerous amounts of services as well.

HSBC

2112 W Kennedy Blvd

Tampa, FL 33606 United States

02/2013 – 11/2013

Salary: 12.25 USD Per Hour

Hours Per Week: 40

Debt Collector

In a call center environment, I answered all inbound calls concerning debt collections on pass due accounts. I assisted members become current on past due accounts before a delinquency was filed against them.

Rehabilitation and Healthcare Center Of Tampa

4411 N Habana Ave

Tampa, FL 33604 United States

12/2010 – 12/2012

Salary: 9.00 USD Per Hour

Hours per week: 30

Receptionist

I managed the front desk of a nursing. I performed all clerical duties to include filing all paperwork and answering a 5 line telephone and taking messages when necessary. I greeted approximately 200 patients, 200 customers and 400 employees with respect, provided customer service handling any issues that may have arised, handled all patient funds up to $200 daily, and also issued employee paychecks and stubs. I operated an intercom daily to locate employees and used Microsoft Office programs to include Word and PowerPoint to prepare slide shows and documents for meetings with my superiors.

Wal-Mart Distribution Center

4302 W Gandy Blvd

Tampa, FL 33611 United States

01/2011 - 011/2011

Salary: 7.35 USD Per Hour

Hours per week: 28

inventory associate

conducts all store surveys, inventory all store merchandise and log information into store files ect

Lake Shore Villas

1541 Lake Shore Villa St.

Tampa, FL 33613 United States

06/2009 - 12/2010

Salary: 7.50 USD Per Hour

Hours per week: 30

dietary aid

Making sure all patients were given their correct meals corresponding to their diet. Also making sure food was cooked properly and prepared correctly.

American Medical Response

4914 W. Knox St.

Tampa, FL 33634 United States

01/2009 - 05/2010

Salary: 13.00 USD Per Hour

Hours per week: 40

Drivers Helper

I assisted patients on and off of stretchers. I transported patients from nursing facilities and to hospitals or clinics accordingly.

McDonald's

Tampa, FL United States

07/2007 - 05/2008

Salary: 7.30 USD Per Hour

Hours per week: 32

grill cook

Making sure that all meat is fully and properly prepared to the customers needs.

Busch Gardens

10165 N. McKinley Dr.

Tampa, FL 33612 United States

02/2006 - 04/2007

Salary: 7.00 USD Per Hour

Hours per week: 40

Ride Operator

Supervisor: Chico Blair 941-***-****)

Okay to contact this Supervisor: Contact me first

Helping visitors on and off rides and insuring that rides are safe and run smoothly.

Education:

Homestead Job Corps homestead, Miami, FL United States

Technical or Occupational Certificate 10/2008

Major: HVAC

Paul Wharton High School Tampa, FL United States

High School or equivalent 06/2007

GPA: 3.2 of a maximum 4.0

Credits Earned: 26 Semester hours

References:

Name: Margaret Anderson Employer: Hillsborough county sheriff’s office

Title: CSO

Phone: 813-***-****

Email

Name: Brenda Merkinson Employer: Public Defender Office Of Tampa

Title: Public Defender

Phone: 813-***-****

Employer: Rehabilitation and Healthcare Center Of Tampa

Title: Business Office Manager

Phone: 813-***-****

Name: Lemeka McRoy

Name: Jeane Pantin

Employer: Fort Sill Federal Credit Union

Title: Manager

Phone: 580-***-****



Contact this candidate