Customer Service Representative
Resume:
Willie Thompson **** Ludington Dr. #*** • Houston, TX 77035 • 832-***-**** •
*************@*****.***
Willie Thompson
Houston, TX 77035
*************@*****.***
To whom it may concern:
I am writing to express my interest in your open position. This position in particular caught my attention because it allows me to fully utilize my knowledge and abilities. In doing so, I am confident this opportunity will enable me to deliver to you, the ultimate service. Based on your requirements, the following are my key attributes making me the perfect fit for the position:
• OSHA Forklift Certified
• TWIC Certified
• Proficient in multitasking while working under extreme stress and pressure
• Well versed in communicating with visitors and staff while assisting in meeting their needs
• Manual Labor, Work Experience
• Willing to work in and out doors
• Adept in efficiently interacting with people of all diversities
• Ability to accurately follow instructions and execute all tasks assigned
• Always adhere to company policies and procedures
• Computer Savvy
Furthermore, I am a hard and dedicated worker, fully committed to completing every task at hand. I also have an enthusiasm to learn all unknown aspects of this position. With vast experience in service/ manual labor jobs, I am very proficient in working with little to no supervision. In addition, I possess extensive communication and interpersonal skills that grants me the capability to efficiently interact with people of all diversities.
It would be my pleasure to have an opportunity to discuss my proficiency relevant to the position in which I am applying with you in person. My resume is following this letter, and will provide you with complete details of my qualifications and skills. I can be reached by either phone or email at your earliest convenience. Thank you for your time and consideration, Sincerely,
Willie Thompson
Willie Thompson 6655 Ludington Dr. #140 • Houston, TX 77035 • 832-***-**** • *************@*****.***
Career Objective: To obtain a position that fully utilizes my experience and abilities. Summary of Qualifications:
• Proficient in multitasking while working under extreme stress and pressure
• Adept in efficiently interacting with people of all diversities
• Material Handling Experience
• Ability to accurately follow instructions and execute all tasks assigned
• TWIC Certified
• OSHA Forklift Certified
Employment:
Walmart Houston, TX
Overnight Stocker July 2012-Sept 2012
Duties included Material handling, handling incoming stock deliveries by assisting in unloading trucks, handling stock inventory and making sure is was accurate, performing all essential duties that supported the operations of the facility.
Dacon- Chemical Plant Houston, TX
GroundsMan August 2013-January 2014
Duties included providing assistance to the lineman in the various aspects of line maintenance, repair and construction, prepared and assembled various line apparatus required for particular work being performed, assisted with loading various materials onto trucks and/or trailers, executed any and all others duties assigned by line supervisor.
U.P.S Houston, TX
Drivers Helper Nov 2013-Feb 2014
Duties included planning, organizing and effectively using space in the truck for packages, padding, stacking, and securing items in position on the truck to prevent damage during delivery, guaranteeing customer’s satisfaction by upholding a high level of safety & maintaining professional conduct at all times, completed all tasks accurately and completely in order to meet internal/external customer requirements. Reddy Ice Houston, TX
Merchandiser April 2015-Oct 2015
Duties included determining call schedule by reviewing priorities with supervisor, discussing special instructions, product promotions, new products, and price changes, Established an on-going relationship with store management by completing scheduled route, maintained in-store bag inventory levels as designated by management, invoiced and or credit bags when selling new boxes of bags, or per retailer policy; submitted a weekly sale/credit report to supervisor, tracked inventory, performed all other duties and responsibilities required or assigned by management.
U.P.S Houston, TX
Drivers Helper Nov 2015-Jan 2016
Duties included Planning, organizing and effectively using space in the truck for packages, Padding, stacking, and securing items in position on the truck to prevent damage during delivery, guaranteed customer’s satisfaction by upholding a high level of safety & maintaining professional conduct at all times, completed all tasks accurately and completely in order to meet internal/external customer requirements. Uhaul, Houston, TX
Customer Service Representative Jul 2016-Ccurrent
Duties include Provide outstanding service to our customers in person and on the telephone, Prepare rental contracts and invoices for customer, Maintain the facility and lot in a clean condition, Clean and inspect rental equipment, Dispense propane, move pallets and stack with forklift.
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