Quality Assurance High School

MELISSA DUERR

*** ***** ** **: 1-715-***-****

Oconto, WI 54153 *************@*****.***

PROFESSIONAL SUMMARY

Goal-oriented Quality Assurance Technician dedicated to high levels of quality, customer satisfaction and exceeding expectations. I am experienced and passionate with specialized knowledge in manufacturing of electrical harnesses and components.

SKILLS

Complex Problem Solving

Instructing

Learning Strategies

Equipment Maintenance

Production and Processing

Reading Comprehension

Critical Thinking

Quality Control Analysis

Judgement and Decision Making

EXPERIENCE

Unlimited Services Mar 2006 - Present

Oconto, WI

Quality Assurance Technician Jan 2015 - Present

Perform visual inspections of finished products.

Calibrate, validate, or maintain measuring equipment.

Participate in out-of-specification and failure investigations and oversee corrective actions.

Receive and inspect raw materials if there is a Quality Alert.

Identify quality problems and recommend solutions.

Write technical reports or documentation such as deviations and testing spreadsheets.

Serve as a technical between quality control and other departments and vendors.

Trains others to perform processes and procedures.

Identify and troubleshoots problems.

Revises standard quality control operation procedures.

Create One Point Lessons and train to them.

Review and store packing slips for Certificate of Compliances.

NCMR reporting.

Maintain the QMS Master Index.

ISO Auditor.

Product Test/Quality Assurance 2013 - 2015

2009 – 2011

Create back wires

Troubleshoot

Use hand tools

PPAPs and RMA’s

Build testing adaptors

Omni Tester 2006 – 2009

Hooked up testing adaptors to a circuit board

Troubleshoot

Fix harnesses

Use removal tools

Other Areas of Knowledge/cross training:

Assembly

Braiding

Cutting

Air Terminating

Pack out

Stockroom

EDUCATION

High School Diploma: General June 2005

Lena High school: High School Office Lena, WI

Associate of Applied Science: Manufacturing Operations Management

NWTC – NCMMTC Marinette, WI

Estimated Graduation Date 2020

Accomplishments

Quality Improvement and Innovation Certificate (NWTC)

ISO 9001: 2015 Internal Audit Certificate (NWTC)

Ethical Leadership Certificate (NWTC)

5S Auditor

7 Habits for Highly Effective People

TWI – Job Instructions

TWI – Job Relations

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