Project Manager Customer Service

ELIZABETH ELLIS

*** ****** ******, ************, ******* Cell: 404-***-**** Email: ************@*****.***

PROFILE

§Self-motivated professional with more than 12 years of established experience

§Proven leader with a strong background in project scoping, profitability analysis, and vendor relationships

§Capable to quickly identify challenges and demands and effectively implement solutions

§Entrepreneurial thinker who works well independently as well as part of a team

§Results-oriented and dedicated employee with expertise in:

Proposals/Bids Negotiating contracts

Project Scheduling Residential and Commercial Construction

Project Management Estimating

Vendor/Subcontractor Relations Training and development

EXPERIENCE

Electrostatic Refinishing Solutions, Clarkston, GA

June 2014- present

Project Manager and Superintendent

Focusing on grocery store remodels and new builds. Contributing to developing and maintaining detailed line item capital budget projects. Preparing contractor request for proposals, bids, and pricing. Conducting detailed estimates, cost control reporting and updating labor cost reports. Submitting change orders. Producing project level cash flow reports. On site Superintendent assisting in job training and safety procedures. Providing excellent customer service to existing clients, while continuously exploring new markets.

Rust-oleum Corporation, Clarkston, GA

September 2012- June 2014

Industrial Engineering and Mechanical Projects Specialist

June 2012- September 2012

Domestic/International Shipping Account Representative

Assisting with the overall direction of industrial build out projects. Responsible for equipment management, safety oversight, and budget control. Review and approve vendor estimates, material requests, and scheduling. Partner with the redesign of factory layout for better efficiency and effectiveness for product distribution. Increased production of raw goods by 33%. Lead the redesign team to re-innovate production lines to decrease labor cost by 45% and increase finished good production by 70%.

Document and coordinate all international shipping and receiving orders. Re-design overstock inventory methods and update all overstock records domestic and international. Set up logistics for shipping and receiving for domestic locations. Completed all border paperwork with compliance with international trade laws and NAFTA.

Elizabeth Ellis page 2

The Connor Group, Atlanta, GA

June 2011- June 2012

Renovation Consultant

Plan, design, and renovate all facets of multi-family residential community complexes. Serve as project manager overseeing all aspects of renovation projects to increase property occupancy in order to resell individual properties. Estimate material requirements and cost, negotiate agreements and present designs to clients for approval. Select and supervise contractors and other service providers. Advise clients on interior design factors such as space planning, layout and utilization of furnishing or appliances and color selections.

Gene’s Pest Control and Termite, Marietta, GA

June 2008- September 2010

Sales and Service Lead Technician

Provided excellent customer service to existing clients, while continuously exploring new markets. Company sales leader in 2009, producing over $75,000 in new residential and commercial accounts. Improved customer retention 90% in the North West service area. Promoted to Lead Technician after only one year with company and remained the top trainer for new pest control technicians.

FSC Securities, Marietta, GA

July 2007- March 2008

New Accounts Special Projects

May 2006- September 2006

Registration/ Brokerage Coordinator

Data conversion with emphasis on brokerage accounts, client research, and analysis using Vision 2020 Backoffice and NetXPro systems. Acted as a representative for Broker/Dealer when communicating with State Securities Departments and NASD. Contracted and appointed registered representatives and financial advisors in accordance with all SEC and NASD regulations. Participated in product testing, training, and the implementation of a new REGED registration system.

Morgan Stanley, Alpharetta, GA

April 2005- March 2006

Financial Advisor

Helped clients achieve their personal and commercial financial goals through research, planning, constant communication, advice and individual portfolio management. Worked closely with money managers and outside vendors to understand each product available and evaluated each product’s relevance and benefit to my clients. Held Series 7, Series 66, Series 31, and L&AD insurance licenses.

EDUCATION

Auburn University, Auburn, AL

Bachelor of Science Degree in Economics and Marketing

Louisiana State University, Baton Rouge, LA

Masters of Science Degree in Construction Management in progress

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