Customer Service Executive Assistant

Lori Ann Loughman

***** * ******* **** *****, ***6 Aventura, FL 33180

Mobile: 954-***-****

************@*****.***

Objective: A team player, has the desire to work with a company where experience, interpersonal skills and strong organizational skills can be utilized.

Experience

Action Realty and Investments- Executive Assistant/Real Estate Acquisition Specialist- Hollywood, FL

February 2011- Present

Assisted with purchasing of properties for an investment group on the Broward and Palm Beach County Auctions utilizing values obtained by extensive research on WEB/ATIDS, RealQuest, BCPA, MLS, etc.

Manage paperless files for over 300 properties; maintain database for all properties in acquisition

Handle administrative work and coordination of rehab for new properties.

Assisted inception team; pulling and reading title for purposes of clearing title for properties purchased via County Auctions as well as probate and regular purchases.

Assisted with calendars and travel accommodations for executives.

Extensive skip tracing and online research utilizing tools such as TLO.

Worked with cities regarding open permits and open code for resolution and mitigation purposes.

RCC Associates General Contractors

Executive Assistant/ Service Coordinator- Deerfield Beach, FL

May 2004- February 2011

Handled clients after job turnover providing customer service for warranty and service issues for companies like The Cheesecake Factory and Limited Brands as well as determining responsibility for billing for warranty/ manufacturer issues. Handled service database for clients.

Coordinated travel for company in conjunction with my Service Coordinator Position.

Held various positions in the company over the 7 years of employment including Receptionist, Travel Coordinator, Estimating Coordinator, and Assistant to the VP of Estimating.

U S Bariatric

Procurement officer /Fort Lauderdale- Florida

July 2002-Jan 2004

Publications, Procurement, shipping and receiving.

Medical /patient client relations.

Kimley- Horn and Associates, Inc Receptionist/Executive Administrative Assistant

Dallas, Texas & Fort Lauderdale, Florida

October 1998- April 2001

Handled reception for 120 employee engineering facility.

Office manager/ Procurement.

Education

Florida International University

Bachelor’s Degree in Psychology/ Minor in Criminal Justice, 1996

Software

Microsoft Office, EXCEL, Word, Power Point

TLO

RealQuest

WEB/ATIDS

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