Customer Service Office

BLK * LOT B* Hilltown Residences. Champaca st. Brgy. Fortune Marikina City

Cellphone (092*-*******

E-mail **********@*****.***

Rizza E. Tablizo

Objective

To be associated and make a meaningful contribution to a multinational company I will become a part, from the experiences and trainings I have gained as an Administrative Personnel and to have a career in a reputable and credible company.

Education

-2002 – 2006 Miriam College Quezon City

Bachelor of Science Major in Entrepreneurship

Work Experienced

July 2015 – July 2016 PARK DEVELOPERS INC. (PSP Corporate Center #60 Amang Rodgriguez Ave., Santolan Pasig)

Customer Service

-Deal directly with customers either by telephone, electronically or face to face

-Respond promptly to customer inquiries

-Handle and resolve customer complaints

-Obtain and evaluate all relevant information to handle service inquiries

-Provide pricing and service information or explains services by discussing service offered and ensures customer satisfaction

-Perform customer verifications

-Set up new customer accounts

-Process orders, forms, applications and requests

-Manage customers' accounts; Maintains customer records by updating account information.

-Keep records of customer transactions

-Maintain customer databases

-Communicate and coordinate with internal departments

Office Staff

-Assisting the President and Manager (Secretarial Works)

-Receptionist (Screening and handling telephone calls, entertain visitors and receiving & distributions of letters/documents)

Accounting

-Tabulate daily income

-Prepare Statement of Account

-Prepare check /cash vouchers

-Prepare check payments

-Assess and evaluate billing statement of contractors

Purchasing

-Canvassing supplies, materials and other need of the company

-Placing orders and inventory control

-Works with vendors/suppliers to follow up on delivery dates and back orders.

- Maintains current and accurate files of vendor prices in spreadsheets or logbook

-Arrange pick-up schedule of materials/supplies

Personnel

-Screening and processing Applicants

July 2011 – May 2015 AMH PHILIPPINES INC. (Rm 207 Ang Bahay ng Alumni Bldg. UP Campus Diliman, Quezon City)

Administrative Officer

-Assisting the President and Project Managers (Secretarial Works)

-Handling Logistics (Preparing errands, arranging vehicles, flight and hotel bookings)

-Receptionist (Screening and handling telephone calls, entertain visitors and receiving & distributions of letters/documents)

-Handling & Monitoring of office facilities (Minor/Major Repair & Construction).

-Handling and Assisting day to day office needs (Daily operation)

-Handling and scheduling of meetings and conference room

-Inventory and Maintaining of Office Supplies and Equipment

-Canvassing and Purchasing of Supplies / Equipment

-Preparing, handling and coordination of Office Events

-Coordination and Communication with Suppliers and Clients

Dec. 2008 – June 2011 MER Chemical Lab oratory & Services, Inc. (64 Maj. Dizon st. Industrial Valley Complex, Marikina City)

Administrative Clerk/Assistance

-Primary responsible for Typing, Editing and Filling Documents.

-Handling and Arranging Procedures, Guide and Work Instruction Manuals.

-Checking and Updating Office Manuals.

- Inventory and Maintaining of Office Supplies and Equipment.

-Canvassing and Purchasing of Supplies / Equipment and Apparatus / Chemicals.

- Preparing Sales Invoices and Delivery Receipts.

-Secretarial Work & Human Resource

-Handling Telephone Calls and Personnel Assistance.

Dec. 2007 – Nov. 2008 Ming's Garden (1315 Cambridge st. Brookside 2 Subd., Cainta, Rizal)

Field Auditor

-Internal Facilities Auditor (Primary responsible for auditing consumable and non-consumable products of different branches as well as starts & end financial statements)

Apr. 2007 – Oct 2007 Purple Oven Corporation (63 St. Peter st., Oranbo, Pasig City)

Production Crew

-Pastry Kitchen (for Small & Big Batches; Institutional & Home Order)

- Mixing ingredients for cakes and breads

- Baking cakes and breads

- Assembling of cakes

- Finishing and decorating cakes

-Pre-bake 1

- Preparing pans for bars (brownies) and cakes

- Mixing cookies, Cutting cookies

- Preparing crust for cakes, bars and pies, Mixing batter for bars

- Making pie and logging cookies

Jan. ’07 – March ‘07 Watson Wyatt Asia- Pacific Shared Services Center (14th/F Tower 1 The Enterprise Center Ayala Ave., Makati City)

Data Encoder

-Data entry of information and profiles from Benefit Questioner and Trem of Hong Kong based companies, which are filed and categorized by industries.

-Inputting data and information in an Internet based system called Delta and retrieves the encoded files in a system called Omega.

-Data analysis

July ’06 – Dec. ‘06 Nippon Life Insurance Company Philippines

(21st/F RCBC Tower 2 Ayala Ave. Makati City)

Documentation Clerk

-Encoding, updating and matching loose documents, files and vouchers of the clients.

-Filling and pull-outing documents and files need by the management.

Skills and Interests

I am proficient with Windows Microsoft office such as Word, Excel and PowerPoint. I am a fast learner person. I am willing to be trained, to acquire more knowledge, and to become skilled on a certain job in your company. I am not selective in terms of work; I am flexible and can do strenuous work. I am ready to apply all my learning and experiences as an Administrative Personnel. I have the ability to have good relation with people. In addition I enjoy sports and being with my friends.

References

Gemmalyn Villacorta - HR Assistant

AMH Philippines, Inc.

632-***-**** / 632-***-**** / 0915.5130834

Anastacia R. Susa - Accounting Officer

MER Chemical Laboratory & Services, Inc.

632-***-**** / 632-***-**** / 099*-*******

Joann B. Enriquez - Personnel Officer

MER Chemical Laboratory & Services, Inc.

632-***-**** / 632-***-**** / 092*-*******

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